My ATO account was breached years ago and subsequently requires a call to unlock every year. I am then only allowed 48 hours access. Is there a way this can be reviewed or amended as I am often forced to be on hold for up to an hour each time to unlock?
No, once an account is compromised, it is compromised for life. The lock is a security measure put in place to prevent future misuse of your ATO Account & TFN.
You will continue needing to call the ATO every year to unlock your account.
No, once an account is compromised, it is compromised for life. The lock is a security measure put in place to prevent future misuse of your ATO Account & TFN.
You will continue needing to call the ATO every year to unlock your account.
Hi @Bronts
Our Client identity support centre who speak with to unlock your account can discuss any possibilities of the extra security being lifted.
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