Future effective date for previous BAS lodged and now most recent BAS lodged does not appear in a/c

[#1]

Hi I lodged my Sep 19 BAS early in Oct 2019.

Ordinarily, the entry for "Original Activity Statement for the period xxxx" has the same effective date as the other items in the statement (eg PAYG withholding and PAYG Instalments and so on). However for the Sep 19 BAS, the effective date was recorded as 21/1/2020, rather than 11/11/2019 for the other entries. Is this normal? I note that I have lodged the Dec 19 BAS and it is recorded as processed on the Activity Statements page but it does not appear at all in the integrated client account. Could this be from the Sep 19 BAS having an effective date that has yet to pass?

[#2 · Accepted solution]

Hi David

There is a problem with the ATO systems post upgrade release that the ATO performed over the holiday period.

When you review your Activity Statement Account you should have a message that mentions pending transactions.

The ATO have quarantined all Activity Statement Transactions.  However, they have not properly explained what the problem is and what they are doing to resolve the problem.  The problem was meant to have been resolved by Friday (yesterday at the latest), however they have since been saying to others that it should be resolved by next week.

If you review other posts in this thread you will note the responses from the ATO to other questions on this issue.

[#3]

Hi @David1971,

Are you still experiencing this?

Due to our systems upgrades some clients were not seeing live information on their accounts. The information has now been aligned and should be displaying correctly. Any refunds owed will be processed shortly.

Thanks, NateH

[#4]

Thanks for getting back to me Nate. The processed BAS is now showing up on the integrated client account. Thanks