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Re: MyGov id

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I'm new

Views 864

Replies 1

I have managed to lock myself out of my MyGovID.  Can it be reset and how do I go about it?

 

1 ACCEPTED SOLUTION

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Best answer

ATO Certified

Moderator

Replies 0

Hi @kg2476,

 

Depending on how many times you have incorrectly entered your password you can be locked out for up to 24 hours. If you have forgotten your password click I forgot my password on the myGovID app login screen. You will need to prove your identity again using the same email address and identity documents.

 

Thanks, NateH

 

 

1 REPLY 1
Highlighted

Best answer

ATO Certified

Moderator

Replies 0

Hi @kg2476,

 

Depending on how many times you have incorrectly entered your password you can be locked out for up to 24 hours. If you have forgotten your password click I forgot my password on the myGovID app login screen. You will need to prove your identity again using the same email address and identity documents.

 

Thanks, NateH