Announcements
Looking for information on the JobKeeper extension? Check out our answers to common questions the community has been asking.

ATO Community

DASP Fatal System Error

Highlighted

Initiate

Views 612

Replies 3

Hi,

For the past 3 days I have been trying to submit my DASP application, when clicking submit it shows a Fatal System Error and the application wont submit. I have called and sent screenshot through to the dasp email address.

Any update on when this will be rectified please as it’s been a few days now already.
1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted

Most helpful response

ATO Certified Response

Community Support

Replies 0

Hi @TomNolan,

 

We're sorry to hear you're still experiencing issues with your DASP application. We've checked with the specialist team who have advised there are no current issues with the DASP system or checks with the Department of Home Affairs.

 

If you haven't already done so, we'd recommend clearing your web browser cache / web history and trying a different internet browser.

 

Make sure you meet the eligibility requirements before applying, but if you're still receiving a specific error message or code, let us know what it is so we can try and follow it up further for you.

 

Thanks, JodieH.

3 REPLIES 3
Highlighted

Community Manager

Replies 1

Hi @TomNolan,

 

Thanks for letting us know, we will check out what the problem is.

 

Thanks

 

KyllieS

Highlighted

Initiate

Replies 0

Hi @KylieATO

It still isn’t working, any updates please?

Thanks.
Highlighted

Most helpful response

ATO Certified Response

Community Support

Replies 0

Hi @TomNolan,

 

We're sorry to hear you're still experiencing issues with your DASP application. We've checked with the specialist team who have advised there are no current issues with the DASP system or checks with the Department of Home Affairs.

 

If you haven't already done so, we'd recommend clearing your web browser cache / web history and trying a different internet browser.

 

Make sure you meet the eligibility requirements before applying, but if you're still receiving a specific error message or code, let us know what it is so we can try and follow it up further for you.

 

Thanks, JodieH.