CRY00005 error code - new issue

[#1]

Good morning.

After receiving this error, I took the advice of this forum and uninstalled/reinstalled the MyGov app on my phone.

That appeared to let me in, although now I have a blank screen on my computer, where I would normally see my company (ABN) selection.

I have restarted my computer, but I still keep getting the blank screen.

Any ideas out there?

Thank you.

[#2 · Accepted solution]

@BethB 

Have you tried a different browser ?

[#3]

Thank you for taking the time to reply Mekhael.

I hadn't thought of that. A different browser did the trick.

Problem solved!

[#4]

My pleasure