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Adding an authorised contact online

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I am trying to add an authorised contact to my ATO account online, however everytime I do it, it doesn't add the person. I am ticking all accounts and the declaration box. Is there something I may be doing wrong? 

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Most helpful response

ATO Certified Response

Community Moderator

Replies 0

Hi @hamlib29

 

Welcome to our Community.

 

We are unaware of any current issues around adding or updating authorised contacts via ATO online services for individuals. Our first recommendation is to try it again.

 

If the problem persists, you can give us a call and we can update the details over the phone. Refer to the phone us page on our website for our contact phone numbers.

 

Sorry we couldn't be of more assistance.

 

Thanks,

 

ChrisR

1 REPLY 1

Most helpful response

ATO Certified Response

Community Moderator

Replies 0

Hi @hamlib29

 

Welcome to our Community.

 

We are unaware of any current issues around adding or updating authorised contacts via ATO online services for individuals. Our first recommendation is to try it again.

 

If the problem persists, you can give us a call and we can update the details over the phone. Refer to the phone us page on our website for our contact phone numbers.

 

Sorry we couldn't be of more assistance.

 

Thanks,

 

ChrisR