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Incorrect date range

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When I made a super payment for December I accidentally entered the date range from 1/12/17 to 31/01/18. Now that I am trying to enter my super payment for January I am experiencing problems.  When I manually amended the date range to 1st to 31st January the amounts I entered do not add up correctly.  Any suggestions?

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Former Community Support

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Hi @Carol,

 

Thanks for getting in touch! We'd need to know some more information about the system you are using. Are you using the Small Business Superannuation Clearing House (SBSCH) or a different clearing house or external software payroll system?

 

If you are using the SBSCH you can contact them directly here.

 

Thanks.

1 REPLY 1

Most helpful response

ATO Certified Response

Former Community Support

Replies 0

Hi @Carol,

 

Thanks for getting in touch! We'd need to know some more information about the system you are using. Are you using the Small Business Superannuation Clearing House (SBSCH) or a different clearing house or external software payroll system?

 

If you are using the SBSCH you can contact them directly here.

 

Thanks.