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Newbie

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 I use the SBSCH and have a complaint on the amout of time it takes for the payment I make to filter through to an actual superannutaion account. In my particular case the employer made a BPay payment to the SBSCH on the 13/4/2019 but my particular super fund did not receive the funds till the 23/4/19. That is basically 10 days. As the payments are made quarterly that could equate to 40 days that superannuation money is floating around in the system somewhere . The employer has paid the money but the employyee is losing out on the benefit of the money being in the fund and hopefully adding value to it. 

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Community Manager

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Hi @tony1,


We are very sorry that it has taken so long to provide you with a response.


Can you please advise if you are still experiencing this issue?


Thanks


Kylie