Worried you’re missing part of your refund? Remember, the low and middle income tax offset isn’t a refund on its own – it’s used to offset (or reduce) the amount of tax you pay. The offset amount you may be entitled to is automatically applied and could range between $255-$1080, depending on things like your taxable income and how much tax you’ve paid.
I would assume your transfer request is currently being prepared for transfer to your chosen fund hence why you can't see the credit on MyGov.
When you can see via our online services that you have 'ATO-held super', we could be holding that super for a number of reasons. It includes amounts paid by employers, super funds, retirement savings accounts (RSA) or the government on your behalf.
When you request a transfer of ATO-held super to your nominated fund, the transfer isn't instant. It depends on why we are holding the super for you as to when it will be transferred to your fund.
We generally make payments to funds via electronic funds transfer (EFT) or bulk cheque. Most are issued monthly, some twice a month and some fortnightly. Generally most are allocated to the fund within 28 days. You then need to give your fund time to process it.