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A951.07 - An error has occurred- When trying to submit non-lodgement advice

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Newbie

Views 312

Replies 1

When I try to submit the non-lodgement advice, I keep getting a screen stating 

"A951.07 - An error has occurred

The Australian Taxation Office (ATO) system has encountered any unexpected error while processing your request.

Try again."

My myGov account isn't yet linked to the ATO, is it possible it's because of that? 

1 ACCEPTED SOLUTION

Accepted Solutions
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Most helpful response

Master

Replies 0

Hi @mads__10 

 

Sorry to see that you're experiencing issues.

 

If you're receiving a A951.07 error, our troubleshooting documentation recommends to try closing all browser windows, opening a new browser window and clearing your browser cache, and contacting us over the phone if there are further issues.

 

In this post about the same error we have also recommended logging in through MyGov, which would require you to link it with your ATO account. 

 

 

 

Good luck with everything.

 

1 REPLY 1
Highlighted

Most helpful response

Master

Replies 0

Hi @mads__10 

 

Sorry to see that you're experiencing issues.

 

If you're receiving a A951.07 error, our troubleshooting documentation recommends to try closing all browser windows, opening a new browser window and clearing your browser cache, and contacting us over the phone if there are further issues.

 

In this post about the same error we have also recommended logging in through MyGov, which would require you to link it with your ATO account. 

 

 

 

Good luck with everything.