ConsolidatedSuper doesnt rollover money...

[#1]

I consolidated two super accounts into one and the process was successful 1 month ago. I now only use AustralianSuper , the balance in it is the total money of two accounts , but somehow only in Australiansuper’s application, in Ato the amount is not. Its been more than a month , I need to release the super but the money doesnt rollover in Ato
What can I do about this?
Thanks for reading . I appreciate it very much if anyone can help me with this

[#2 · Accepted solution]

@MrBig2504 the ATO only shows what has been reported to them by the super fund. Super funds don't have to report changes as they happen they have specific dates - i think its once a year. You can apply for super release just list the account the money is in and the amount you want to take out.