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Hi @Chelle1
I’m glad you were able to address the automatic payments with your financial institution.
A refund to you will depend on the following circumstances:
• Any credit will be offset against a debt you may with us first.
• Do you have any future activity statements due to be lodged and you are expecting a liability? If so, this credit will offset against this activity first and you can either pay the difference of the activity in full by the due date or consider a new payment plan.
If you have no ongoing obligations with us you will need to phone us on the business line to request a refund.
For more information have a look at the BAS refund page on our website.
The Payment Reference Number (PRN) quoted can be used for future payments towards activity statements.
Hope this helps.
Thanks MayW
Hi @Chelle1
I’m glad you were able to address the automatic payments with your financial institution.
A refund to you will depend on the following circumstances:
• Any credit will be offset against a debt you may with us first.
• Do you have any future activity statements due to be lodged and you are expecting a liability? If so, this credit will offset against this activity first and you can either pay the difference of the activity in full by the due date or consider a new payment plan.
If you have no ongoing obligations with us you will need to phone us on the business line to request a refund.
For more information have a look at the BAS refund page on our website.
The Payment Reference Number (PRN) quoted can be used for future payments towards activity statements.
Hope this helps.
Thanks MayW