Why have I not received refund after the stated ‘effective date’?

[#1]

Hi all,

I am new to all of this so please excuse me if I am missing something obvious.

I have been told (and done some research) that the quoted ‘effective date’ is when you are to receive your tax refund. I have not received mine, yet my effective date was a couple days ago - is there something wrong?

I must say, my account says I am at stage ‘In progress – balancing account‘, so thought maybe there were still more checks occurring - but the fact I have been given an effective date I am now confused.

Any advice is very much appreciated.

Thank you all for your assistance.

[#2 · Accepted solution]

Hi @Bang,

In general the effective date should be the date your refund is issued to the bank. It sounds like your return is still processing.

Thank you.