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Worried you’re missing part of your refund? Remember, the low and middle income tax offset isn’t a refund on its own – it’s used to offset (or reduce) the amount of tax you pay. The offset amount you may be entitled to is automatically applied and could range between $255-$1080, depending on things like your taxable income and how much tax you’ve paid.
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STP contacts at the ATO

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Replies 1

Does anyone know or can share an email for referring specific STP queries to - the 13# provides no support and it is more a technical question relating to the data that has been uploaded which is different to what was actually sent in the file.

1 ACCEPTED SOLUTION

Accepted Solutions

Most helpful response

Former Community Support

Replies 0

Hi @isabel01

 

Thank you for your question.

 

The STP trouble-shooting page on our website provides some support.

 

If it is a technical problem with your software you will need to talk to your software provider.

 

All the best with this.

1 REPLY 1

Most helpful response

Former Community Support

Replies 0

Hi @isabel01

 

Thank you for your question.

 

The STP trouble-shooting page on our website provides some support.

 

If it is a technical problem with your software you will need to talk to your software provider.

 

All the best with this.