Our ATO Community is here to help make tax and super easier. Ask questions, share your knowledge and discuss your experiences with us and our Community.
From overseas you can phone or Skype ATO on +61 2 6216 1111 between 8am - 5pm, (AEST), Monday to Friday and let the operator know you are calling from overseas to request a callback.
If you choose to call please have your tax file number with you ( If you know the number), as they will need to verify your identity before they access your account so they will ask you questions in relation to your personal information.
I have same problem
I'm overseas and I don't have access to my phone and ATO send me SMS.
Can you please let me know that what you did?
Thanks a lot
Apologies that you'd posted this some time ago. I hope your issue had been resolved.
@AliIzaddoost, can I please clarify that you've had the exact same issue when calling the overseas listed ATO number recently? And if so, when did you last try to call the number?
If there's a problem connecting through to us we'll try to address it as soon as possible, so any information you can provide would be appreciated.
Sorry, its been so long that I can't remember what finally worked. I think I may have just tried and tried over and over again until it finally went through. I do not think I found the answer on this website, though. Good luck!