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Hi @Egrace16,
Check out the our contact information which has phone number and live chat information.
KylieS
From overseas you can phone or Skype ATO on +61 2 6216 1111 between 8am - 5pm, (AEST), Monday to Friday and let the operator know you are calling from overseas to request a callback.
If you choose to call please have your tax file number with you ( If you know the number), as they will need to verify your identity before they access your account so they will ask you questions in relation to your personal information.
Hi @Egrace16,
Check out the our contact information which has phone number and live chat information.
KylieS
I really appreciate how obvious it is that none of the responders actually read my complaint but it doesn't matter, I managed to solve it on my own.
@Egrace16 Great that you solved your issue. I think everyone was trying to tell you nicely, that they were the only available contact options.
Hi
I have same problem
I'm overseas and I don't have access to my phone and ATO send me SMS.
Can you please let me know that what you did?
Thanks a lot
Hi @Egrace16,
Apologies that you'd posted this some time ago. I hope your issue had been resolved.
@AliIzaddoost, can I please clarify that you've had the exact same issue when calling the overseas listed ATO number recently? And if so, when did you last try to call the number?
If there's a problem connecting through to us we'll try to address it as soon as possible, so any information you can provide would be appreciated.
RachATO
Sorry, its been so long that I can't remember what finally worked. I think I may have just tried and tried over and over again until it finally went through. I do not think I found the answer on this website, though. Good luck!