Calling overseas

[#1]

I need to link my mygov and the ato but unfortunately I no longer have an Aussie phone, so I get the 'unable to link'. I go to call the ATO only to find that neither of the oversea numbers work. I call, it connects, I get the auto voice recording, it goes half way then silence before suddenly it hangs up and I get a dial tone. I've called both four times with no new results. It's 1pm on a wed their time so people should be in. I'm beyond frustrated and there seems to be no other options for contacting.

[#2]

@Egrace16 

From overseas you can phone or Skype ATO on +61 2 6216 1111 between 8am - 5pm, (AEST), Monday to Friday and let the operator know you are calling from overseas to request a callback.

If you choose to call please have your tax file number with you ( If you know the number),  as they will need to verify your identity before they access your account so they will ask you questions in relation to your personal information.

[#3]

That response is not helpful. I called the overseas numbers, both of them, but the call hung up half way through the recorded voicemail. What I need is either another number to call or an email. How am I supposed to give my tax info for my student loans if I can't even call?

[#4 · Accepted solution]

Hi @Egrace16,

Check out the our contact information which has phone number and live chat information.

KylieS

[#5]

I really appreciate how obvious it is that none of the responders actually read my complaint but  it doesn't matter, I managed to solve it on my own.

[#6]

@Egrace16  Great that you solved your issue. I  think everyone was trying to tell you nicely, that they were the only available contact options.

[#7]

Oh, a real person! I was starting to wonder. No offense, but copy and pasting the contact info from the website isn't exactly helpful, at best it comes across as an AI. Even just a 'sorry, there isn't anything else' would have been better. ¯\_(ツ)_/¯