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Tax Refund Reference Number

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Newbie

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Replies 1

Hey there, is there a way to track an ATO refund received on the the updated tax agent portal using the reference number on the deposit? Or can it be found on the old tax agent portal? 

 

Thanks!!

1 ACCEPTED SOLUTION

Accepted Solutions
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Best answer

ATO Certified

Community Support

Replies 0

Hi @Sarah_Milo,

 

Welcome to our Community!

 

If you're referring to a refund you've received from us and can't identify the client it relates to, you can downloading an EFT reconciliation report via Standard Business Reporting (SBR) or contact us with the reference number and payment details and an operator can search the payment for you.

 

Hope this helps, JodieH.

1 REPLY 1
Highlighted

Best answer

ATO Certified

Community Support

Replies 0

Hi @Sarah_Milo,

 

Welcome to our Community!

 

If you're referring to a refund you've received from us and can't identify the client it relates to, you can downloading an EFT reconciliation report via Standard Business Reporting (SBR) or contact us with the reference number and payment details and an operator can search the payment for you.

 

Hope this helps, JodieH.