rss.livelink.threads-in-node

FBT and directors loan accounts

Margy224 — Thu, 27 Feb 2020 22:30:41 GMT

Hi,

I am trying to determine if a FBT benefit paid by a company director can be deducted from her directors loan account and not included in her personal tax return?

In this case the company owes the director and isn't a Div 7A.

Mygovid

Johng — Thu, 27 Feb 2020 22:01:44 GMT

At the most recent Tax Professionals Webinar, it was mentioned that you could purchase a phone for under $100 that could be used to download and operate the mygovid app using a wi-fi connection with no data plan required.

I have been unable to source a phone this cheap that has a full version of Android. The all have the Go version which cannot be used.

Every salesperson I have encountered at various stores does not understand the difference in operating systems.

Could someone please provide me with a list of smart phones under $100 that can be used for mygovid.

MYGovid

Blossom — Thu, 27 Feb 2020 21:30:05 GMT

A team member has successfully been using her MyGovid.

Yesterday she was unable to use it as she had an error unable to verify id.

She has downloaded the app again and put in her id and it was unable to verify her id.

She deleted the app again and put in the information but am now unable to put in the details of her id.

What are we to do to get this working again?

All her id is Austrailan documentation, she has no foreign forms of id.

Thanks

MygovID error UNK000001

LS1 — Thu, 27 Feb 2020 04:33:47 GMT

Like many others, I am having trouble setting up the MYGOVID app.
I have tried EVERYTHING suggested (numerous times) to get it running.
I have uninstalled and reinstalled the app. I have cleared the cache and data. I have checked the dates and languages. I have double checked that the data I am entering is correct. I an STILL getting the UNK000001 error.
I have a Levono tab7 (Android 7)

Please help!!!

MyGovID Error Code

Lena14 — Fri, 28 Feb 2020 00:06:58 GMT

Hi I just downloaded the MyGovApp and it seemed to be working fine. But once I tried to to login to accept the RAM authorisation request I received an error code UNK00001. I followed the instructions and reset the app, cleared cache & data and now as soon as I go into the app I receive the error code System Error code NWK000001 (Please try again later).

I am using a tablet with Android 8.

Please help.

MyGovId

petermsgroup — Wed, 26 Feb 2020 21:42:55 GMT

Hi,

I've been asked if I can install an Android emulator on a corporate PC for MyGovId challenge.

Is this solution allowed?

Thank you

MyGovID access from New Zealand

JulieM123 — Wed, 26 Feb 2020 03:15:47 GMT

We have an employee who lives in New Zealand and accesses the ato portal through our server. Can he still get access to the ato portal through a MyGovID on his phone.

charging GST

RimaDalal — Wed, 26 Feb 2020 02:31:34 GMT

How do you determine when to and when not to charge GST between commonwealth government agencies

MyGovid App Not Working

MargotS — Tue, 25 Feb 2020 22:42:27 GMT

Same issue as others, app has just stopped working. I was wrapped the set up went smoothly and all my client info was there. But now app has stopped working. Followed the instructions I found on here , cleared data, cache, and now need to set up again. The real issue - this has been over an hour and I really don't have time for this! Now I can't access at all.

MyGovID for non-resident directors

Kateryna — Tue, 25 Feb 2020 10:50:49 GMT

Our small company has a non-resident Australian director. Will he be able to get the Standard access to MyGovID and access to RAM?

Right now it does not let him enter his overseas address where he is a resident.

myGovID App

SB11 — Tue, 25 Feb 2020 07:21:59 GMT

When I try to download myGovID app to my Android tablet I see this.

this app is incompatible with your device.

My tablet is brand new but it is not a brand name tablet.

Tablet information:

Model: ZL10

Android: 9.0

Can you please help me out as I cannot not find a list of tablets that are compatible with the app

Thanks

Shirley

Main residence CGT exemption

TC8 — Sun, 23 Feb 2020 23:22:06 GMT

Two owners (joint tenancy) of a currently rented 5 acre property, including house.

One owner wants to move into 5 acre property.

How long does owner need to live on property, in order to obtain main residence CGT exemption?

As only one owner intending to live on property, is 100% main residence CGT exemption still applicable?

Would a "tenants in common" be any different?

Accidently clicked no longer need to lodge tax return

mofangdasha — Fri, 21 Feb 2020 12:30:19 GMT

Hi,
I think I accidentally clicked the option 'I no longer need to lodge tax return' in my non lodgement advice of 2019 financial year. The online account now is not showing anything regarding my 2019 lodgement. I'm a bit worried if this will affect my future tax return because I will start working a week later.
I might be asking something stupid as this is the first time I use this. Can anyone explain this and tell me what should I do? Many thanks for that.

Self Education expenses

AllisonC — Fri, 21 Feb 2020 10:00:56 GMT

I have a client that is employed as a AIN (assistant in nursing) her daily duties in a aged care facility are:

Daily living, patient observations, taking blood pressure results and recording them, wound dressing. My client is under taking a degree is nursing where she has claimed on her tax return her fees that have been paid. The file is under ATO review, I have been speaking to the ATO employee regarding this and they have advised that is not related to her employment.

I have emailed the ATO regarding a brief description on the occupation and daily duties, as well as section 8-1 as my client is studying her degree in nursing to increase her knowledge and skill in her current employement, as well as expected increase in income with her current employer. The ATO replied back with study isn't relevent and example of personal carer at nursing home who provides just personal care to residents. Can someone clarify...

Rental Property

Camaro425 — Fri, 21 Feb 2020 05:06:24 GMT

Me and Me and my brother bought a property back in 2016 and rented it for a while

and now we have subdivided and built 2 units and selling one unit

do we need to register for GST? if yes will we able to claim GST for amounts we have paid?

Regards

REB.BR.0047 - DETAILS YOU USED TO ESTABLISH DIGITAL IDENTITY DO NOT MATCH AUTHORISATION REQUEST

DebH — Fri, 21 Feb 2020 03:42:54 GMT

A number of staff members are receiving this error when trying to link their myGovID account to the Tax Agent in RAM.

The details they used to set up their myGovID's have been checked and double checked, middle names have been added to RAM and removed from RAM, accounts have been removed and new accounts created but they are still not able to link to the business.

Is there something I haven't tried?

UNABLE TO DOWNLOAD MYGOV ID APP

jromeo3 — Thu, 20 Feb 2020 23:35:07 GMT

Hi,

We have a staff member who is does not have the App Store or Google Play on their phone and they are unable to find the myGov ID app using their app provider.

Is there a way around this so she can still transition from Auskey to myGov ID?

Thanks

I have Iphone 7 and downloaded mygovID but it does not work, your suggestions

I7 — Thu, 20 Feb 2020 19:12:11 GMT

mygov ID does not work on Iphone 7, please assist

RAM

JoseGomez — Thu, 20 Feb 2020 12:41:48 GMT

I received and email Authoristion Request however when I put the Authorisation Code in it was rejected

with Error Code REB.BR.0606

I did notice my name on the email is my Full name (First Name, Middle Name plus two last names) however, in my MygovID user (even providing all the previous) It keep showing only my First Name and two last names only. Missing the Middle name.

Can you advise

myGovID documents

LynneB — Thu, 20 Feb 2020 07:13:32 GMT

Hi, how can New Zealand citizens working in Australia provide documents to meet the myGovID requirements when they don't have an Australian drivers' license, passport or birth certificate however can work and live in Australia.

RAM problem with add new authorisation code

wngzz — Thu, 20 Feb 2020 04:04:43 GMT

I received the following error message after enterring the authorisation code to add new business into my login.

The details you used to establish your digital identity do not match those provided in this authorisation request. Contact the person who authorised you. Error code: REB.BR.0047

I already added a few authorsation code into my login, and this is the only issue i had and unable to add. I also checked my MyGovID status and my identity strenth is Standard.

I needed to add this business into my login as soon as possible. Can someone helps? Thank you!

myGovID

AliOA — Thu, 20 Feb 2020 00:16:55 GMT

Once registered for MyGovID how can you change your email address? If you have originally set it up with a work email address, which is now incorrect, how can you change this? This is a big problem as people are setting up personal ID's as business/employees without realising it needs to be a personal address and then cannot change the details.

Returning to work

Rangadad — Wed, 19 Feb 2020 23:08:24 GMT

Hi, Iam 63 and have retired, taken out all my super, wondering if Iam able to return to part time work?
I hope this is in the right section. Thanks

Can't login using AUSkey, can't sign up for myGovID

lint — Wed, 19 Feb 2020 02:04:48 GMT

Hi,

I'm trying to login to the ATO tax portal but I've found that the business I'm trying to log in for is no longer listed as an option for AUSkey for some reason.

So I tried to sign up for a myGovID instead but can't get past the first step of verifying my email address. After entering the verification code sent to my email, the myGovID app always displays this error:

Something went wrong

Unfortunately we will need you to start over.

CLR000003

I've tried multiple times, always with the same result and unfortunately there's no information online regarding this error code.

Is there a way to restore AUSkey login for this particular business for the time being or a solution to the myGovID issue as I'm currently locked out and unable to report IAS and BAS.

Thanks.

Linking mygov with ATO

ccAkela — Wed, 19 Feb 2020 00:06:00 GMT

How do you get a linking code? I don't have the sufficent amount of requirements to connect the ATO to the mygov account without a linking code. I'm assuming I have to get the code in person.
Can my authorised person go and get a linking code from centre link for me or do I have to go and get it?

Lodging Old Returns via Practice Mail

AriOliver — Tue, 18 Feb 2020 04:31:32 GMT

Hi,

We have a client with 2009 and 2010 returns requiring lodgement.

Can we lodge paper copies via ATO Online Services for Tax Agents, via Practice Mail? If so, how and what options should we submit this under?

Rather than posting paper copies.

Our current software provider only allows lodgement of 2014 and later years.

Our old software will let us prepare a return for 2013 and earlier years, but only supported lodgment via ELS so no longer works.

Kind regards,

Ari

RAM Set up

jromeo3 — Tue, 18 Feb 2020 00:52:33 GMT

Hi,

I am the principal authorised person for our business and am setup with the relevant MyGovID access. I have attempted to transfer an Auskey users authority via RAM so they can access the ATO online services for our clients. I have one staff member that is unable to complete the migration as when they receive and enter the authorisation code they have the following error code: REB.BR.0074.

Can you please advise the issue this code represents and how to rectify so that the staff meember can be authorised for our tax practice?

Thanks

MyGovID

Jds17 — Mon, 17 Feb 2020 02:37:49 GMT

Downloaded the MyGovID App on a Samsung Galaxy S10 about 2 weeks ago and it worked fine. We have now been trying to use it since last week and it keeps coming up with System Error - Error Code UNK000001. Have uninstalled it several times, have tried to call ATO but 15 - 20 minutes wait. HELP

Samsung NOte 8

BelindaP — Sun, 16 Feb 2020 21:19:21 GMT

Hi,

I have a user with a Samsung Note 8 who always has to restart their phone to use the myGovID app. Is this a known issue with Samsung??? It's not very practical for them to restart their phone everytime they need to use the ATO portal.

Identity issues with myGovid app

JoV8 — Sat, 15 Feb 2020 04:07:32 GMT

I am having trouble with the setting up my myGovID. I have looked through some questions/answers online but nothing seem to have worked. Firstly I had to buy a new phone (even though there is nothing wrong with the old one) and now it is not recognising the names on my identity documents. The first document I uploaded was my birth certificate (which may be the issue because it is in my maiden name). I have since scanned/entered my medicare card and passport multiple times but it is saying the names / DOB do not match. I have tried uninstalling/re-installing, plus clearing the data/cache and nothing seems to work. I cant ring during office hours so need to try and sort it out over the weekend (or after hours). Please help. Thanks

Thank you for joining our Live Q&A

ColinWalker — Fri, 14 Feb 2020 06:27:35 GMT

Thank you for taking time out of your busy schedules yesterday to talk to us and help us understand how we can make the transition to myGovID as easy as possible for everybody. Understanding how myGovID and RAM is working for tax professionals is important to us.

We love being able to talk directly to you through our webcast and Community. We’re really happy with the way you participated and asked questions.

Please continue to use Community to ask questions and we’ll continue to reach out to you and keep you updated on all the issues that affect tax professionals.

You can watch the webcast and find more information on our website, the myGovID website and the Relationship Authorisation Manager website. You can also see the live Q&As from yesterday on the tax professionals board.

GST status on commercial business buidling a residence for employee

Alluc123 — Thu, 13 Feb 2020 23:43:10 GMT

Hello

I work for an NTER company.

We are currently building a residence at one of our rural locations to house an employee.

We are not in the business of building residential or commercial properties.

Can we claim the GST on the decommissioning of the old residence and the building of the new residence.

The residence will only have an employee resdie there and will never be commercially rented out.

Thank you

Alluc

MyGovID

FigtreeKylie — Thu, 13 Feb 2020 22:25:30 GMT

We have a company client who utilises an employee with an AUSKEY to complete their BAS and STP lodgements. One director does not have a mobile phone and the other is an elderly lady who has no clue to how the process would work.

What options are we able to provide this client in order to establish a MyGovID? To reiterate there is no possible way to get the directors to register for MyGovID and RAM.

Problems with Mygovid security documents for married ladies

Jonbuff — Thu, 13 Feb 2020 06:58:20 GMT

Why is there no warning to married ladies to not use your birth certificate if their name differs. As this will lock up the security system on the MygovID app and you have to uninstall and start again. I have spent hours on setting this up. Finally got in to ATO site using the MygovID, which was prompting me to increase by ID status. So I did. The only option given, was to load up my birth certificate. Could not use Medicare card. Had already used Drivers License and Passport. And whammo did as asked and the app on my phone is locked. ATO advised to uninstall and start again. Why can't it use a marriage certificate?

Machine Credentials

JulietP — Thu, 13 Feb 2020 05:58:00 GMT

After we get the MyGovID set up for the staff and link them in RAM to the practice, we have to then set up Machine Credentials. Does the password for the Machine Credential have to be the same as the My GOV ID?

Its not clear in the instructions how the interface with the credential and the MYGOVID is going to work. Also, when using the machine credential to request prefills and lodge returns, do we have to use the App to get some sort of authorisation? Again, I can't find anything about how this will be used.

Multiple ABNs

Tully — Thu, 13 Feb 2020 04:58:39 GMT

Can you please provide a link to the page you mentioned on the webcast - where ATO is going to help taxpayers with multiple ABNs to authorise them all and delegate en masse.

How do I get access with different document names?

khenry — Thu, 13 Feb 2020 04:51:42 GMT

I got married a few years ago and changed my name so my license has a different last name to my Medicare card. My colleage said that you need to add your documents to the app to get verified and I’m wondering if this going to cause problems when I sign up?

Why not desktop like everything else?

Taxpro — Thu, 13 Feb 2020 04:48:22 GMT

Why not a desktop solution? Surely that would be a lot easier. Why the mobile solution?

Group email address

ilikwbigbucks — Thu, 13 Feb 2020 04:42:14 GMT

My firm uses one main email address. Now that you need to register for mygovid with an email address does this mean we need to acquire more email addresses at a cost to the business?

Mygovid problem

OnBalance — Thu, 13 Feb 2020 04:42:11 GMT

Many thanks for your reply Colin, I rang as you advised and the chap had no idea what I was talking about and has arranged for another staff member to call me back, I am very nervous I began this process on 23 Jan I hope it is sorted

Trusts linked to business

Deathandtaxes1 — Thu, 13 Feb 2020 04:36:24 GMT

I’ve seen a few other questions about trusts on here but haven’t found my answer yet. Basically my business is a trust with a corporate trustee and I’ve logged into the business portal, set up my MyGov ID but then can’t link to my business??

MyGovID

langelamm — Thu, 13 Feb 2020 04:29:46 GMT

Can you please when the MyGov ID app will start accepting new identity documents required to verify identity. We have an staff member who has not been able to identify himself as he doen't have all documents requested

Thank you

Security of client information

JudithSearle — Thu, 13 Feb 2020 04:29:28 GMT

1.In the webcast today, we are told that we will in June be able to see an audit log which shows us when people access information. Rather than finding out afterwards, how can I limit the times my staff can access client information? This is a proactive approach rather than find out afterwards and go into damage control.

2. If I do find an employee has inapproirately accessed client information, apart from ceasing their employment, is there anything I can do to recover the costs of damage control and payment for losses?

Agent Number / SSID and MyGovID?

LMM0713 — Thu, 13 Feb 2020 04:27:10 GMT

Do people who lodge STP/BAS through software with an Agent SSID require a MyGovID?

I operate in a very poor (intermittent) reception area.

SSTID — Thu, 13 Feb 2020 04:26:07 GMT

What are the options for those in aeras with poor or no mbile reception?

I operate in a very poor (intermittent) reception area. What will happen when there is no mobile rec

SSTID — Thu, 13 Feb 2020 04:22:59 GMT

see above

MYGOVID & RAM - Multiple employers or working as contractor

HTax — Thu, 13 Feb 2020 04:21:55 GMT

If you work for multiple businesses as a contractor or multiple employers, does this cause any issues or is everything treated the same and you just need each business/employer to give you access?

Also are the businesses/employers going to be alerted in anyway of your other acceses already given by other businesses/employers?

MyGovID

CandKAccounting — Thu, 13 Feb 2020 04:20:09 GMT

Can we have more than 1 person using a mobile phone in the office for their MyGovID verification? We have a few people whose phones are not compatible (too old).

Also was no-one from the ATO answering the questions being asked in the recently concluded session?

Offshore employees not able access mobile devices for myGovID

Aimee — Thu, 13 Feb 2020 04:20:00 GMT

Hi, we have staff offshore that are not allowed their mobile devices at their desk for secuirty reasons. Is there another option for them be able to use myGovID?

Thanks

Aimee

MYGOV ID Questions re email addresses and security features

fv1234 — Thu, 13 Feb 2020 04:18:25 GMT

Can someone have more than 1 email address linked to their MyGov ID
Can we look to lock users access at a certain time of the day
What occurs when there is change to an email address
What occurs if there is a change in someones name and address, do we need to update this with Mygov ID as well
We have emplyees that run their business outside of the practice, can they have another email address attached to the My Gov id, so that when they wish to access their business only. At the minute this employee has 2 auskeys one for accessing our clients info as an employee and another auskey to access her business

MyGovID

RT24 — Thu, 13 Feb 2020 04:17:53 GMT

from tax agent office - How do i link code to myGovID if mobile was left at home or needs servicing. Is it expected to have purchased another device? Does the ATO have another alternative or at least plan to have another alternative in this case?

whats starting point to move from Auskey?

saurabh — Thu, 13 Feb 2020 04:16:35 GMT

whats starting point to move from Auskey?

Issue re myGovID setup

JessieZ — Thu, 13 Feb 2020 04:15:23 GMT

We have few issues in the office re moving to myGovID:

Some of our staffs do not have the compaible devices to download the myGovID, and we could not force the employee to upgrade their phone only. Any alternative option we could achive?
One of the staff comment the medicare has been linked with the personal myGov account already and there isn't any other document avaliable to identfy this personal. Please advise.
One of the staff's official name is recorded different as under our RAM list. How can we assist this staff to approve the ientification?

MyGovID

nicolabdj — Thu, 13 Feb 2020 04:14:54 GMT

How can we allocate restricted clients to certain staff members under the new MyGovID?

MyGOV Id - Machine Credentials on desktop software

RL — Thu, 13 Feb 2020 04:14:37 GMT

I am using Software Assistant desktop version and it is asking for the M2M password in setting up the machine credentials. What is this? what happens if I have forgotten this password? How do I retrieve it?

MyGovID

RT24 — Thu, 13 Feb 2020 04:13:39 GMT

Can an individual change the email linked to their MyGovID at a later time?

Machine Credential - MyGov ID

Prco — Thu, 13 Feb 2020 04:13:11 GMT

We were required to create a file (machine credential) to store on the computer so that we can lodge returns from that computer. Why don't you introduce the option to create a similar file to be able to login to online services from an individual computer?

This way we could save time logging in from desktops at work.This would solve the problems of having to have your phone at work, security issues of staff having offsite access, staff having to upgrade phones, staff leaving phones at home etc

lost/stolen phone privacy breach MyGovID

AngelaReissis — Thu, 13 Feb 2020 04:12:07 GMT

If a team member has the MyGovID app on their personal phone and it is lost/stolen, we have been advised that this is a potential privacy breach and that we have to report this to all of our clients as a potential breach.

The reason it has been said that it is a breach is because the phone has MyGovID on it and the password is most likely stored on the phone or the personal accesses their phone using faceID.

We have an issue with this as it doesn’t look good to our clients reporting something like this and reduces their level of trust in us.

We also have the issue that legally we cannot control our team members private phones and tell them how to store information and what kind of security it should have on the phone. Therefore there is an increased risk of our tax agent portal data being accessed by organised thieves or even maliciously from disgruntled employees who haven’t left our employ yet.

MyGovID log in without smart device

OSavin — Thu, 13 Feb 2020 04:09:48 GMT

Are there any plans to log in with MyGovID without having to have a smart-device?

Having a two-factor authentication via desktop computer software or a browser extention would be less annoying than having to pull out my phone and open an app to get a log in code, so I can log in to Online Services for Agents on my desktop computer.

Mygovid

rogere — Thu, 13 Feb 2020 04:09:45 GMT

I have only two documents to prove my id., driving licence and medicare card. However, I have my middle name listed as the first name on my medicare card and therefore unable to pass the online verification. Is there any ATO personnel who I can speak to, to manually verify my identity.

RAM - Linking ABN's

JamieTim — Thu, 13 Feb 2020 04:09:23 GMT

We are unable to link any of our ABN's through our directors RAM login as we are given the following error "REB.BR.0316 - We are unable to process your request, due to the number of ABNs you are associated with on the ABR"

We are unable to load a single ABN.

We have contacted the ATO on a number of occassions Reference ID **TFN removed**9423 and have not recieved an satisfactory answer on what we are to do. What happens when they cut us out of AUSKey and we are left unable to lodge any BAS or Tax Returns for our company or clients.

Import AUSkey tool- up to what date can this be used

WendyH — Thu, 13 Feb 2020 04:09:05 GMT

Hello. Thank you for your very informative webinar this afternoon. Can you please confirm up to what date the Import AUSkey tool may be used?

Trustee Comapnies

Kee2 — Thu, 13 Feb 2020 04:08:06 GMT

Hi There

My question is, how do we link directors of trustee companies?

We are having a lot of trouble with clients who are the directors of a trustee company.

We have checked all details are correct on the ABR/ATO and ASIC. Which shows clearly the client is a director.

But when they have called you to link him to trust Trust (Trading entity) you have advised the trustee company needs a TFN and that is the only way you can link him. This is false information, a trustee company does NOT require a TFN as it does not trade.

Surely you can check ASIC to check that the client is indeed a director?

MYGOVID

LeanneAdel — Thu, 13 Feb 2020 04:08:02 GMT

What protections are in place if MYGOVID is used to login on a unprotected computer. ie a cafe. Now that staff can use it anywhere is there a possibility that malware or trojuns could track sensitive data from the screen?

ID verifications with MyGOV ID

JoanneHall — Thu, 13 Feb 2020 04:07:32 GMT

What do you do if your MYGOV ID name is different to your AUSKEY as some of my documents didnt include my middle name so my MYGOV ID didnt include the middle name. Should i just be invited as a new user rather than importing my auskey as that hasn't worked?

MyGovID - Which email address to sign up with?

ijaz_aziz — Thu, 13 Feb 2020 04:07:14 GMT

Should you use a personal or business email address when registering on MyGovID and confirming your ID.

Offshore Accountants

bbautista — Thu, 13 Feb 2020 04:06:22 GMT

1) For offshore employees, will you give enough time to process everything before the end of March 2020, including preparing the documents and posting to Australia? When can we start processing and posting the documents to the ATO?

2) Will the Standard identity strength access not be available to offshore employees? Only the Basic identity strength access?

3) To confirm, we need 2 certified ids per your list, completed form, and we can only post them to the ATO? No emails, no fax?

How do we follow up our application?

BASIC myGovID

Nicole-11 — Thu, 13 Feb 2020 04:04:40 GMT

We are a small business. With the new myGov ID introduced, only the principal is eligible for Standard ID. All other staff members (i.e. onsite, not overseas) of this practice can only have a Basic ID with very limited access to what we can do on the Online service.

Is there a way to expand the access rightaway? I understand that the following shows a list of things a person with basic mygovid can't do. It is very frustrating because what if the principal is not at work on a particular day (i.e. sick leave, attending conference, annual leave)? The business cannot go on without the principal - causing delays of all sorts.

When accessing Online services for agents with a Basic myGovID, you will not be able to:

add, update or cancel client details
add, update or cancel registration details
add or update financial institution details
add or update tax roles
submit payment plans
access trust account details
update practice default communication details
lodge
- Attribution managed investment trust return
- Direct debit
- Employee commencement form
- FBT return
- Small business super clearing house
- SMSF annual return
- Super ENCC and RENCC election form
- TFN declaration.

Mygovid

Ari_G — Thu, 13 Feb 2020 04:07:01 GMT

I have already signed up for MygovID. How do I access Online Services for Tax Agents, RAM etc on the day I laccidently eave my phone at home?

Linking ABN's - Trusts with Corporate Trustee (Business Portal Access)

DJS_JMME — Thu, 13 Feb 2020 04:03:24 GMT

If you have a trust with a corporate trustee and you use the “Assistance to link ABN's in RAM” form, how long will it take to process and does the ATO phone the client in this process?

My Gov ID

DiamondSinger — Thu, 13 Feb 2020 04:02:57 GMT

how long can you be locked out from my gov ID

Extend length of time logged into myGovIDapp

Anna3 — Thu, 13 Feb 2020 04:02:19 GMT

(This question was not answered on the Webcast despite being the most popular question)

Can we extend the length of time we are logged into the myGovID app
Currently myself and the staff are inconvenienced by having to continually re-enter our passwords to login to the app to obtain a new pass code for the ATO Online Services.

Each one of us are accessing the Online Services numerous times during the day and this current login system you have created is time consuming & impractical – you need to extend the length of time you can stay logged into the app.

Timeframe for submitting information

adminTaccount — Thu, 13 Feb 2020 04:00:49 GMT

For offshore employees, will you give enough time to process everything before the end of March 2020, including preparing the documents and posting to Australia? When can we start processing and posting the documents to the ATO?

mygov ID - can you log in without your phone?

Steve- — Thu, 13 Feb 2020 04:16:19 GMT

is there an alternative log on method, without my smart phone?

my phone is not a busienss phone, as such i reguarly leave it at home, what happens now when i get to work with a day full of appointments and dont have my phone?

or what happens if my phone unexpectly suffers a hardware failure? i have expierenced this recently.

i'm seeing agents complain about needing to update or purchase a smart phone in order to use the MYGov id app, what is the alternative for people that do not use smart phones?

can i have my Mygov ID app installed on multiple devices?

MyGov ID

danielpan — Thu, 13 Feb 2020 03:59:15 GMT

Is it the director of the trustee company who should call the ATO to link the ABN? What happens if the trustee company has no ABN? Who can then gain access to the MyGOV ID?

Thanks

myGovID without compatible device

thanson — Thu, 13 Feb 2020 03:57:41 GMT

If an employee doesn't have their phone with them at work one day for whatever reason, does that mean they will not be able to access Online Services for Agents, etc. Asking employees to use their own compatible device for work is a big ask.

Assigning a Machine Credential

thanson — Thu, 13 Feb 2020 03:50:41 GMT

As an authorised Machine Credential Administrator, how do I assign a machine credential to a particular user? I can't see anywhere to do this in RAM or Access Manager. We use Handitax and so will need to use a Machine Credential to be able to lodge etc. I assume each of our staff need a separate Machine Credential just like they each needed an AUSkey?

BASIC MyGovIDs for Employees that DO HAVE A TFN

Maddie89 — Thu, 13 Feb 2020 03:47:52 GMT

When are we going to get written advice from the ATO on how the BASIC MyGovID identity proofing process will work for employees that DO have a TFN? The BASIC myGovID process for people that don't have a TFN is explained, but NOT the ones for people that have a TFN.

Given that the MyGovID deadline next month is around the same time as the 31 March Lodger Deadline and us tax professionals are also busy getting 15 May/5 June Lodgers done, we really need a step by step break down of what the affected Employees and their Authorised Administrators/Principle Authorities are required to do ASAP!

As of now ATO webpage QC 60964 "If you have an Australian TFN you do not need to take any further action at this time. Infuture, you will need to complete a Proof of Record Ownership to confirm your association with a business or entity. More information will be available soon."

thank you

MyGovID

tzouga — Thu, 13 Feb 2020 03:29:34 GMT

• The ATO requirement for the Public Officer (in our case the CFO) to initiate the transition to MyGovID is challenging given we have to use the CFO’s phone to initiate etc (this could take a few hours)…….even though this is a one off event.
• This is being done during reporting season and going live end of March – between the preparation of results, presenting, the roadshow (onshore and offshore), a lot of corporates will struggle for timing.
• The initial transition to MyGovID removes the current administrator of AUSkeys from assisting with the deployment. Why can’t the current AUSkey be used for the transitioning process?
• Have the ATO spent any time at all to consider how they could make it easier for corporates to transition? Perhaps have some form of automation so that Auskeys transfer to MyGov once the CFO has access?
• If the MyGovID app does not meet the security requirements/policies of AGL there is no recourse action available.
• We think that maybe, we have a dedicated iPad that is linked to the CFO and is used for only MyGov activity. If and when the CFO changes, we would have to use that device?
• Do you know how other corporates dealt with the linkage between the Public Officer and MyGovID?

MyGov ID authorisation

Simon_20 — Thu, 13 Feb 2020 03:28:18 GMT

We have a number of stafff who do any of the current four proof of identity documents. There was a comment that Visas and other identifation types will be included. This will help, but we still have staff from overseas who do not have an Australian drivers' licence. So a Visa identification will only give one of the two required documents.

RAM

jan2020 — Thu, 13 Feb 2020 03:21:24 GMT

Is RAM ready for Trust entities?

Can a Principal Authority provide authorisation to Standard User for multiple entities in one go rather than one entity at a time?

Client not appearing on Portal Client List

TraceyShenton — Thu, 13 Feb 2020 03:13:12 GMT

I have a client that is now not appearing on my Portal client listing. If i go to add them it says they are already a client but if i input their ABN or TFN is states I do not have authority to view the account. Any ideas?

Mygovid problem

OnBalance — Thu, 13 Feb 2020 03:06:00 GMT

When I log onto Mygovid I receive this message No Australian business number (ABN) found.

The ATO advised me to contact the Tax Practitioners Board and request that they link by Tax Practitioner Number to my ABN which I did and they advised me this has been done.

I do not know what to do next as it still not working

myGovID

Margi — Thu, 13 Feb 2020 02:49:16 GMT

What is the practical effect/meaning of "Unable to verify at this time"?

myGovID and RAM

DeeDee — Thu, 13 Feb 2020 00:51:35 GMT

Please advise the steps in detail, when logging into the ATO Portal with myGovID. There is concern in our office that the personal email address used when creating the myGovID, is the same email address used when logging into the ATO Portal, and that using the personal email address in this way will create a problem for the Tax Agent.

Therefore the tax agent wants myGovID set up with the work email addresses, and NOT the personal email address (even though the "personal email address" is stated as the one to use). Thank you.

Scheduled access times

Beth5 — Thu, 13 Feb 2020 00:14:42 GMT

Hello ATO,

I was wondering if you where thinking of creating a capability for the Principal Authority to restrict access times to online services and other ATO services for their standard and basic users? Is it going to be possible to set a time brakcet where the standard users can access the ATO services? For example, they can access as a representative of their firm between the hours of 08:00 and 18:00?

Just looking for a way to have some security for when employees leave the work place; to ensure they aren't accessing things from offsite while representing their tax agent/firm.

MyGovID non compatible device

TeganV — Wed, 12 Feb 2020 22:35:47 GMT

Hello,

I have a brand new Samsung S10 mobile and it is not compatible with the myGovID app. Will there be an alternative option for me once the AusKey log in method is removed in March?

Thank you

Tax on winnings while in the USA

Jessedhorsley — Wed, 12 Feb 2020 22:25:38 GMT

Hello. I recently won money on a slot machine in Las Vegas where I won over $1200 And therefore had to pay tax at 30%. Should i be entitled to have the taxed winnings returned to me as I shouldn't be required to pay american tax being an Australian citizen?

MyGovID for two tax agent licenses

JanH — Wed, 12 Feb 2020 22:14:43 GMT

If I have my own ABN & tax agent number while doing work for another accounting firm, how can I separate two tax agent log-in in the MyGovID app?

There would be two email accounts linked to two tax agent numbers, but you can only store one email account in the app.

Does it mean that you need to get two smart phones if you have two tax agent access?

Any one has this problem? How would you solve it?

myGOV ID

kalsi07 — Wed, 12 Feb 2020 11:42:46 GMT

Hi All,

I have tried installing and re-installing my GovId on my iphone 5 but not working.

I have set English Australia, Melbourne but still not working.

Please advise

Accessing client's ABR using tax professional myGovID

rbs — Wed, 12 Feb 2020 08:52:05 GMT

How do we update client's ABN record on ABR using myGovID? I can access the record using AusKey but using myGovID only allows access to my own business.

Use mygov ID to access tax portal

Joachim — Wed, 12 Feb 2020 04:44:40 GMT

Hi All, Can anyone please assist me with the below issue.

If there is a tax professional who has mygovid with standard user strength and works at two tax agent practices , can he log into portals of both at the same time.Will logging into one while logged into the other disconnect the first one logged into.

Thank You

myGovID app not opening

Bettys — Wed, 12 Feb 2020 00:00:51 GMT

I have down loaded the myGovID app onto my mobile.( Ihone 6S iOs 13.3 ) completed all the questions and provided the relative documents but now when I open the app I only get the screen to " Create a myGovID.

I have deleted the app as I was instructed to, started again which I tried to do several times, but it did not ask for documents and now it only comes back to the Create a myGovID. screen

How do I fix this. I went into into the Relationshop Authorisation Manager but when I do this it tries to send my mobile a 4 digit code

by my mobile will not open up so I can put the 4 didget into it. Please Help

myGov ID

Joachim — Tue, 11 Feb 2020 23:36:53 GMT

Hi , I am having some doubts myGovID,if nyone finds sometime please assist me.

A partner/accountant is working for different accounting practices e.g for three
He has standard user ID strength.

so will it be possible for him to the tax agent portals of all three clients at the same time.

Will accessing one portal while logged into one will disconnect the one already logged in to.

Thanks a lot

RAM problems with an employee setting up

Nebramose — Tue, 11 Feb 2020 03:57:43 GMT

I have recevied the following error message. I believe I have found the reason for it but am unable to fix the problem. On the employee's details page it has their email address at the bottom so I can resend their authorisation code but at the top of the page there is an item called Current business email address: which says the email is not provided. This is different for all of my other employees who has their email here and at the bottom of the page. I have clicked "edit" but it does not allow me to put an email address under Current business email address: Not provided - can someone tell me how to inset an email address under this item???? Thank you.

The details you used to establish your digital identity do not match those provided in this authorisation request. Contact the person who authorised you. Error code: REB.BR.0047

MyGovId setting up problem

JanH — Mon, 10 Feb 2020 23:00:22 GMT

If I have my own ABN & tax agent number while doing work for another accounting firm, how can I separate two tax agent log-in in the MyGovID app?

There would be two email accounts linked to two tax agent numbers, but you can only store one email account in the app.

Does it mean that you need to get two smart phones if you have two tax agent access?

Any one has this problem? How would you solve it?

Thanks.

MyGovId app

guyferguson — Mon, 10 Feb 2020 00:11:47 GMT

Hi,

I have made two posts now, and both have disappeared. The second one persisted until I edited it and posted in some logs from an Android adb session. The WYSIWG editore here has an 'insert code' link so I am unsure why the posts are getting deleted for containing simple logs.

I have been trying to report that Android 8.1.1 with MyGovId 1.4.0.0 hangs when updating the MyGovId app, rendering it unusable, as you cannot bypass the update.

Can someone advise how I can provide logs to the ATO without having my post summarily deleted (there's no notification process, post just disappears)

MyGov Android issues

guyferguson — Mon, 10 Feb 2020 00:06:05 GMT

Re-posting my post from Friday which disappeared.

I have an Android 8.1.0 on aMoto G5 Plus, MyGovId v 1.4.0.0 installed and my ID verified 9/1/20. I opened the app on Friday, it advised 'Update your app'. No option not to update. If you choose to update then Google Play goes to 'waiting for download' and sits there forever. I have tried multiple reboots, Force Stops, etc.

I wish to avoid the 'uninstall reinstall' option if possible.

OK, just re-grabbed adb logs of what happens - looks like no server response? I can provide more logs if you wish - I filtered down to just logs containing 'mygov' Ta.

2020-02-10 10:02:04.130 1620-2775/? I/ActivityManager: START u0 {act=android.intent.action.MAIN cat=[android.intent.category.LAUNCHER] flg=0x10200000 cmp=au.gov.ato.mygovid.droid/au.gov.ato.myGovID.LaunchActivity bnds=[540,610][787,861]} from uid 10043
2020-02-10 10:02:04.164 1620-6290/? I/ActivityManager: Start proc 8642:au.gov.ato.mygovid.droid/u0a55 for activity au.gov.ato.mygovid.droid/au.gov.ato.myGovID.LaunchActivity
2020-02-10 10:02:04.228 8642-8642/? W/monodroid: Using runtime path: /data/app/au.gov.ato.mygovid.droid-bJioeFt-NX50CDJAoj_tNQ==/lib/arm
2020-02-10 10:02:04.228 8642-8642/? W/monodroid: Trying to load sgen from: /data/app/au.gov.ato.mygovid.droid-bJioeFt-NX50CDJAoj_tNQ==/lib/arm/libmonosgen-2.0.so
2020-02-10 10:02:05.256 8642-8642/? W/zygote: JNI RegisterNativeMethods: attempt to register 0 native methods for md5650301ce8624e194c7bdcc9da38e15c3.MyGovIDApplication
2020-02-10 10:02:06.333 882-882/? D/SFPerfTracer:        layers: (3:10) (StatusBar#0 (0xac3d4000): 1:66886) (Magnification Overlay#0 (0xae5dd000): 0:12979)* (com.android.systemui.ImageWallpaper#0 (0xae5df000): 1:5360)* (Sprite#0 (0xac52a000): 0:87)* (animation background stackId=1#0 (0xac2d5000): 0:148)* (DimLayerController/Stack=0#0 (0xac534000): 0:784)* (NavigationBar#0 (0xac531000): 91:22263) (com.android.systemui/com.android.systemui.recents.RecentsActivity#0 (0xac3c8000): 0:145)- (com.android.launcher3/com.android.launcher3.CustomizationPanelLauncher#0 (0xac334000): 1:31)* (Splash Screen au.gov.ato.mygovid.droid#0 (0xac3c8000): 1:25) 
2020-02-10 10:02:09.001 1620-1844/? I/LaunchCheckinHandler: Displayed au.gov.ato.mygovid.droid/au.gov.ato.myGovID.LaunchActivity,cp,ca,4850
2020-02-10 10:02:09.001 1620-1844/? I/ActivityManager: Displayed au.gov.ato.mygovid.droid/au.gov.ato.myGovID.LaunchActivity: +4s840ms (total +8m1s25ms)
2020-02-10 10:02:10.812 1620-6290/? I/ActivityManager: START u0 {cmp=au.gov.ato.mygovid.droid/md504fa99a8fed551c1b10101170f989e61.VersionUpgradeActivity (has extras)} from uid 10055
2020-02-10 10:02:10.879 8642-8642/? I/zygote: Caused by: java.lang.ClassNotFoundException: Didn't find class "android.view.View$OnUnhandledKeyEventListener" on path: DexPathList[[zip file "/data/app/au.gov.ato.mygovid.droid-bJioeFt-NX50CDJAoj_tNQ==/base.apk"],nativeLibraryDirectories=[/data/app/au.gov.ato.mygovid.droid-bJioeFt-NX50CDJAoj_tNQ==/lib/arm, /data/app/au.gov.ato.mygovid.droid-bJioeFt-NX50CDJAoj_tNQ==/base.apk!/lib/armeabi-v7a, /system/lib, /system/vendor/lib]]
2020-02-10 10:02:10.880 8642-8642/? I/zygote: Caused by: java.lang.ClassNotFoundException: Didn't find class "android.view.View$OnUnhandledKeyEventListener" on path: DexPathList[[zip file "/data/app/au.gov.ato.mygovid.droid-bJioeFt-NX50CDJAoj_tNQ==/base.apk"],nativeLibraryDirectories=[/data/app/au.gov.ato.mygovid.droid-bJioeFt-NX50CDJAoj_tNQ==/lib/arm, /data/app/au.gov.ato.mygovid.droid-bJioeFt-NX50CDJAoj_tNQ==/base.apk!/lib/armeabi-v7a, /system/lib, /system/vendor/lib]]
2020-02-10 10:02:10.880 8642-8642/? I/zygote: Caused by: java.lang.ClassNotFoundException: Didn't find class "android.view.View$OnUnhandledKeyEventListener" on path: DexPathList[[zip file "/data/app/au.gov.ato.mygovid.droid-bJioeFt-NX50CDJAoj_tNQ==/base.apk"],nativeLibraryDirectories=[/data/app/au.gov.ato.mygovid.droid-bJioeFt-NX50CDJAoj_tNQ==/lib/arm, /data/app/au.gov.ato.mygovid.droid-bJioeFt-NX50CDJAoj_tNQ==/base.apk!/lib/armeabi-v7a, /system/lib, /system/vendor/lib]]
2020-02-10 10:02:11.371 1620-1844/? I/LaunchCheckinHandler: Displayed au.gov.ato.mygovid.droid/md504fa99a8fed551c1b10101170f989e61.VersionUpgradeActivity,wp,ca,547
2020-02-10 10:02:11.371 1620-1844/? I/ActivityManager: Displayed au.gov.ato.mygovid.droid/md504fa99a8fed551c1b10101170f989e61.VersionUpgradeActivity: +543ms
2020-02-10 10:02:15.625 882-882/? D/SFPerfTracer:        layers: (5:12) (StatusBar#0 (0xac3d4000): 0:66887) (Magnification Overlay#0 (0xae5dd000): 1:12980)* (com.android.systemui.ImageWallpaper#0 (0xae5df000): 0:5360)* (Sprite#0 (0xac52a000): 0:87)* (animation background stackId=1#0 (0xac2d5000): 1:149) (DimLayerController/Stack=0#0 (0xac534000): 12:809) (NavigationBar#0 (0xac531000): 0:22263) (com.android.launcher3/com.android.launcher3.CustomizationPanelLauncher#0 (0xac334000): 0:31)- (Splash Screen au.gov.ato.mygovid.droid#0 (0xac3c8000): 0:36)- (au.gov.ato.mygovid.droid/au.gov.ato.myGovID.LaunchActivity#0 (0xac362000): 0:19)- (au.gov.ato.mygovid.droid/md504fa99a8fed551c1b10101170f989e61.VersionUpgradeActivity#0 (0xac3c8000): 13:45) (Splash Screen com.android.vending#0 (0xac362000): 2:5)* 
2020-02-10 10:02:16.078 8700-8700/? I/Finsky: [2] hfj.a(13): Selecting account [3qE7WDNJHZunc5QTO6TU2kaStMAGXM55gpBAMH5VgZI] for package au.gov.ato.mygovid.droid. overriding=[true]
2020-02-10 10:02:16.081 8700-8700/? I/Finsky: [2] hfj.a(13): Selecting account [3qE7WDNJHZunc5QTO6TU2kaStMAGXM55gpBAMH5VgZI] for package au.gov.ato.mygovid.droid. overriding=[true]
2020-02-10 10:02:16.225 8700-8700/? I/Finsky: [2] hfj.a(13): Selecting account [3qE7WDNJHZunc5QTO6TU2kaStMAGXM55gpBAMH5VgZI] for package au.gov.ato.mygovid.droid. overriding=[true]
2020-02-10 10:02:16.228 8700-8700/? I/Finsky: [2] hfj.a(13): Selecting account [3qE7WDNJHZunc5QTO6TU2kaStMAGXM55gpBAMH5VgZI] for package au.gov.ato.mygovid.droid. overriding=[true]
2020-02-10 10:02:16.554 8700-8700/? I/Finsky: [2] drl.a(57): Not delivering second response for request=[[ ] https://play-fe.googleapis.com/fdfe/details?doc=au.gov.ato.mygovid.droid&nocache_irl=true 0x4be64f9b NORMAL 3]
2020-02-10 10:02:16.554 8700-8700/? I/Finsky: [2] drl.a(57): Not delivering second response for request=[[ ] https://play-fe.googleapis.com/fdfe/details?doc=au.gov.ato.mygovid.droid&nocache_irl=true 0x4be64f9b NORMAL 4]
2020-02-10 10:02:16.563 8700-8730/? I/Finsky: [1769] kid.run(21): Dropped referrer for au.gov.ato.mygovid.droid because dropped_already_installed
2020-02-10 10:02:16.764 8700-8700/? I/Finsky: [2] drl.a(57): Not delivering second response for request=[[ ] https://play-fe.googleapis.com/fdfe/apps/detailsLiveOpsStream?doc=au.gov.ato.mygovid.droid 0x4be64f9b NORMAL 5]
2020-02-10 10:02:16.812 8700-8700/? I/Finsky: [2] drl.a(57): Not delivering second response for request=[[ ] https://play-fe.googleapis.com/fdfe/reviewQuestions?doc=au.gov.ato.mygovid.droid 0x4be64f9b NORMAL 6]
2020-02-10 10:02:16.867 8700-8700/? I/Finsky: [2] drl.a(57): Not delivering second response for request=[[ ] https://play-fe.googleapis.com/fdfe/reviewSummary?doc=au.gov.ato.mygovid.droid 0x4be64f9b NORMAL 9]
2020-02-10 10:02:16.950 8700-8700/? I/Finsky: [2] drl.a(57): Not delivering second response for request=[[ ] https://play-fe.googleapis.com/fdfe/promotion/detailsPagePromotion?doc=au.gov.ato.mygovid.droid 0x4be64f9b NORMAL 12]
2020-02-10 10:02:16.950 8700-8700/? I/Finsky: [2] drl.a(57): Not delivering second response for request=[[ ] https://play-fe.googleapis.com/fdfe/promotion/detailsPagePromotion?doc=au.gov.ato.mygovid.droid 0x4be64f9b NORMAL 13]
2020-02-10 10:02:16.951 8700-8700/? I/Finsky: [2] drl.a(57): Not delivering second response for request=[[ ] https://play-fe.googleapis.com/fdfe/promotion/detailsPagePromotion?doc=au.gov.ato.mygovid.droid 0x4be64f9b NORMAL 14]
2020-02-10 10:02:18.856 8700-8700/? I/Finsky: [2] hfj.a(13): Selecting account [3qE7WDNJHZunc5QTO6TU2kaStMAGXM55gpBAMH5VgZI] for package au.gov.ato.mygovid.droid. overriding=[true]
2020-02-10 10:02:18.859 8700-8700/? I/Finsky: [2] hfj.a(13): Selecting account [3qE7WDNJHZunc5QTO6TU2kaStMAGXM55gpBAMH5VgZI] for package au.gov.ato.mygovid.droid. overriding=[true]
2020-02-10 10:02:18.947 8700-8700/? I/Finsky: [2] ixd.a(9): Will queue au.gov.ato.mygovid.droid to be downloaded over any network
2020-02-10 10:02:18.965 8700-8700/? W/Finsky: [2] duj.b(6): No everExternallyHosted provided for au.gov.ato.mygovid.droid
2020-02-10 10:02:18.967 8700-8700/? I/Finsky: [2] nbc.accept(2): IQ: Attempting to validate incoming request. package=au.gov.ato.mygovid.droid
2020-02-10 10:02:18.968 8700-8700/? I/Finsky: [2] mzx.b(3): IQ: Scheduling install request package_name=au.gov.ato.mygovid.droid, version=1050000, priority=2, reason=single_install, account_name=[3qE7WDNJHZunc5QTO6TU2kaStMAGXM55gpBAMH5VgZI], type=0, constraints=((NETWORK=ANY, PROVISIONING_STATE=PROVISIONED),)
2020-02-10 10:02:18.972 8700-8783/? I/Finsky: [1812] mzx.b(48): IQ: Notifying installation update. package=au.gov.ato.mygovid.droid, status=SCHEDULED
2020-02-10 10:02:18.994 8700-8700/? I/Finsky: [2] hfj.a(13): Selecting account [3qE7WDNJHZunc5QTO6TU2kaStMAGXM55gpBAMH5VgZI] for package au.gov.ato.mygovid.droid. overriding=[true]
2020-02-10 10:02:19.002 8700-8700/? I/Finsky: [2] hfj.a(13): Selecting account [3qE7WDNJHZunc5QTO6TU2kaStMAGXM55gpBAMH5VgZI] for package au.gov.ato.mygovid.droid. overriding=[true]
2020-02-10 10:02:35.864 882-882/? D/SFPerfTracer:        layers: (3:10) (StatusBar#0 (0xac3d4000): 4:66899) (Magnification Overlay#0 (0xae5dd000): 0:12992)* (com.android.systemui.ImageWallpaper#0 (0xae5df000): 0:5360)* (Sprite#0 (0xac52a000): 0:87)* (animation background stackId=1#0 (0xac2d5000): 0:150)* (DimLayerController/Stack=0#0 (0xac534000): 0:810)* (NavigationBar#0 (0xac531000): 0:22272) (au.gov.ato.mygovid.droid/md504fa99a8fed551c1b10101170f989e61.VersionUpgradeActivity#0 (0xac3c8000): 0:57)- (Splash Screen com.android.vending#0 (0xac362000): 0:34)- (com.android.vending/com.google.android.finsky.activities.MainActivity#0 (0xac334000): 1008:1046)

myGovID

LK — Sun, 09 Feb 2020 08:04:55 GMT

How to obtain myGovID?

TFN and Tax Registration used Married name

Foreign passport and Australian Driver Licence used Maiden name

Foreign Marriage certificate translated into English by Australian Department of Immigration, Local Government and Ethnic Affairs

Do I have to send these documents to ATO for authentication before using myGovID app?

How do I get the myGovID app to accept these documents?

Thank you

MyGOVID / STP

sab — Fri, 07 Feb 2020 01:57:32 GMT

Our company has 70yo husband & wife directors - No others.

No other employees.

Small amount Directors Fees paid (hopefully) in June each year - No "wages".

Superannuation is our own SMSF.

We lodge paper Annual PAYG Statements.

We have old phones (Samsung S2) and are happy using them - No need to upgrade.

We are happy with how we interact with the ATO currently and don't want to (nor need to) change.

My questions are :

1) Do we really need to move to Single Touch Payroll ?

2) Do we need to move to myGovID ?

3) Are there alternatives to using smart phones ?

HELP ?