Departing Australia Super Payments topics

DASP

Kirstymonington — Thu, 27 Feb 2020 21:19:10 GMT

Hi Chris
Thanks for answering my question however I’m still a little confused.
I chose the cheque option for my DASP as I no longer have an Australian bank account however I am still waiting for this. I have received a PAYG payment summary document but no cheque. Does this arrive separately?

Thanks
Kirsty

DASP

Sagar1 — Mon, 24 Feb 2020 04:10:27 GMT

Hello ATO,

My Question is regarding Eligibility & Taxation on DASP

I entered Australia and was on 457 Work Visa from March 2014- March 2017

From March 2017 onwards till now, i am a Permanant Resident Sub Class 186

I Plan to permanantly leave Australia next year, say March 2021,

Would i be elegible for DASP :-

- if yes how much would i be Taxed on my Super.

- if not when will be eligible for the Payment. Thanks

DASP

Kirstymonington — Sat, 22 Feb 2020 13:02:36 GMT

Hi, I recently applied for my DASP and have received a PAYG payment summary in the post but no cheque or any payment method for what’s owed to me. Can you let me know next steps please?
Thanks
Kirsty

Claiming your superannuation after leaving Australia as a temporary resident.

nicobuitrago — Thu, 20 Feb 2020 13:50:49 GMT

Hi ATO community,

I woud like to enquire about whather it is viable/ reasonable to withdraw my superannuation once I've left Australia even though I intend on returning to Australia as a student. I am currently holding a student visa, which will be expiring this coming March 2020 after completing my undergradate studies. I have decided to take some time off before going into posgraduate studies in 2021. As I will not be in Australia for roughly a year and will be on an expired visa once I have departed, I am wondering if withrdrawing my superannuation would affect future visa applications, including those that lead to permanent residency. I am planning on applying for PR once I have completed my posgradtue studies, yet I am unsure as to whether I would be allowed to claim my super again in the future? Would claiming my super after my departure impact my right to work?

It would be highly appreacited if anyone could provide me with some information in regards to this.

Sincerely,

Nic

My Superannuation does not arrive

MikiSpain — Tue, 18 Feb 2020 13:46:01 GMT

I lodged my DASP 2 months ago. And still does not have any information about it.

My Superfunds did not contact me or send me the amount.

What can I do in order to finish with this Superannuation Issue?

Should I reapply for my DASP?

If I reapply does it reset the process?

Are the 28 days to wait for the DASP natural or working days?

Is this Usual or maybe there is problem with my particular case?

Wrong tax amount was applied

VeerleVerlooij — Sun, 16 Feb 2020 21:12:40 GMT

Hi there,

I've recently filled my DASP claim and received the money from my super fund.

I came to Australia in 2015 on a Working Holiday Maker visa (417) and after 5 months I was sponsored on Skilled Work Visa (457) for 3 years.

In the lead up to filling the claim I've spoken to one of the ATO employees who told me that even though I came out as a Working Holiday Maker I should not be taxed 65% on the period I was on a 457.

Can you please confirm this is correct so I can file a complaint with my super fund.

Kind regards,

Veerle Verlooij

Dasp form disappeared

Alexhhh — Thu, 13 Feb 2020 13:28:57 GMT

Very frustrated to find after filling out my form for about an hour and then selecting to save for later before exiting, I have logged back in and there is absolutely nothing there other than the standard options I had when I first logged in, where has my form gone?

Back pay

Abdul2 — Thu, 13 Feb 2020 12:59:31 GMT

DASP Super not paid by employer

hp111716 — Wed, 12 Feb 2020 22:15:43 GMT

I left australia approx 8 months ago, I have checked my super fund to find that my employer did not make any payments to it.

Have contacted employer who advises that they are on a payment plan with the ATO for unpaid super. My question is: Can I submit a DASP application to claim my super if my employer has not yet paid all of it to the ATO? and would this be ATO held super?

Thanks

Claiming superannuation

Leonnie88 — Tue, 11 Feb 2020 15:15:51 GMT

I have been filling out my DASP form in written format and I have put the wrong dates down. Will I have to fill out a new form or am I able to cross out the wrong dates and write the correct dates underneath the box?

Claims / Tax on Super under a 482 Visa

UK-M-482-Visa — Thu, 06 Feb 2020 06:45:48 GMT

I had a query with regards to Super that I was hoping you could assist with.

When I first arrived in Australia in 2017 on a Working Holiday Visa, I created a super fund when joining my current employer. I eventually switched to a 482 Visa in 2018.

From what I understand, If I choose to leave Australia in the future, all of the super I have earned to date will be taxed at the Working Holiday rate of 65%, which is naturally quite alarming.

Can I avoid this by simply opening a second fund and transferring what I had earned on the 482 Visa? Some of the existing threads on here seem to indicate this might be the case.

Any Advice would be greatly appreciated.

Questions regarding my DASP, an error online and whether certification is required

Dooleybug — Wed, 05 Feb 2020 23:56:27 GMT

Hi there,

I have left Australia and recently my visas have expired, I'm now overseas and have had some difficulties with processing my DASP to get my super funds, I've tried calling from overseas but with the phone expenses I can't afford to stay on hold for too long unfortunately.

Firstly, many of my friends processed their DASP through the online application, when I try I am presented with the following error message, which nobody else has seen:

Not eligible - not known

Based on information supplied to us by the Australian Department of Home Affairs we are unable to establish that you are the holder of a temporary resident's visa under the Migration Act 1958. If you are the holder of a temporary resident's visa under the Migration Act 1958 check the details you entered are correct, then try again. Alternatively, you may send a paper application.

To clarify, I was on a 2 year WHV and following that a student visa. All of which have now finished, I have confirmed with my super that my account with them is still open and has not been transferred to the ATO.

Because of this error I figured I might have to do the paper application which seems to have more information required. The second question I had was regarding getting a certificate from the Department of Immigration. It states if I am due to receive over $5000 this will be required, if not I can just show evidence I've left the country. In my situation, my current super savings total over $5000, however once the 65% tax is applied it will definitely be under that value. Does that mean I can just provide my own evidence I've exited the country, therefore avoiding further fees for a certificate and a 21 day wait time for this to be sent to me. (My friends mentioned this is something they didn't have to do during the online application)

Ideally if there's some way the online application error can be resolved I'd do it there, since it took my friends considerably less time and effort, but ultimately I'm just trying to lodge my super returns quickly and without mistakes.

Thank you!

DASP payment 2011-14: mix of 417 and 457 visa

Paulo19 — Wed, 05 Feb 2020 22:11:04 GMT

Hi all,

I am looking for some help.

I am in the process af applying for DASP and am confused by the rate of tax I will pay. I was employed between Sept 2011 and Aug 2014. Between Sept 2011 - Feb 2012 I was employed on a working holiday visa which switched to a Business Long Stay 457. I was employed on this until I left Australia in Aug 2014.

I have read confusing info about the rate of tax that will apply. Some say 38%, then others either 35% or 65%.

Using Super to pay off Hecs loan

Kirsty88 — Wed, 05 Feb 2020 13:29:09 GMT

I have lived outside Australia for the last 10 years and have just received a letter from the ATO about paying back my Hecs loan (which is about $20k. I have $16k sat in my super - am I able to use that to pay towards my Hecs loan? I will not be returning to Australia and I do not have the funds to pay the Hecs loan so not sure what happens if I can't use the super to pay the Hecs? Any advice would be welcome!

DASP accessing super early as a New Zealand citizen living permanently in the UK

mmee — Thu, 30 Jan 2020 16:46:26 GMT

Hello

I am a New Zealand citizen who worked in Australia for a few years before moving permanently to the UK. What will happen to my super because I can't transfer it to New Zealand under the trans-Tasman agreement as I'm not living there? If I stay living in the UK will my super just sit in my fund until I reach the retirement age?

Thanks in advance

DASP - Expired PR Visa

acoppa — Wed, 29 Jan 2020 10:59:29 GMT

Hi,

I currently hold a Permanent Residency visa and have been working in Australia for about 10 years.

I'm planning to return to my home country next year which also coincides with the expiry of my visa.

I don't have plans to return to live in Australia after I leave the country.

Would I be eligible to apply for DASP?

There is conflicting information online and it seems the general rule is permanent residents go by the same rules as Aussie citizens living in Australia or abroad but what about when the PR expires?

Some clarity around this would be greatly appreciated.

Many thanks

Coming back to work in Australia

Lawrence1 — Wed, 29 Jan 2020 03:47:14 GMT

Hi,

I am planning to leave Australia at the end of my current 485 visa and I want to claim my Super after I have left. But, I am planning to come back to a dependent visa after my partner gets her 485 visa granted or if I get selected for 189 or 190 visas.

My question is, can I claim my super after I have left Australia and still come back in one of the visas mentioned above and work here again?

Thanks,

Lawrence

Super Tax Rates for WHV + 457 visa holder

canadian_worker — Mon, 27 Jan 2020 23:56:55 GMT

I was on a WHM Visa in early 2015, at which time my Super account was created and my employer started making contributions. After a few months, I was sponsored on a 457 visa and have remained on a skilled work visa for 5 years.

Now I am leaving Australia and going through the process of claiming my super back. What rate will I get taxed at? I have read about 35%, 40%, and 65% tax rates, and I'm concerned that I will be slapped with a higher tax rate even though I was only on the Working Holiday visa for a very short time.

Thanks for any advice

Tax on PSS Pension components for a Foriegn Resident

Angmo — Wed, 22 Jan 2020 21:31:59 GMT

Hi,

I am intending to retire at age 60 and will be claiming a full PSS pension as part of my retirement benefits. I am considering the option of retiring in Singapore and am wondering if I became a foreign tax resident, would the taxed and taxable taxed component of the pension remain untaxed (as i will have reached preservation age) as they would if I was an Australian tax resident, and would only the untaxed portion of the pension be subject to the foreign resident tax rate of 32.5c for each $1 ?

Cancelling 601 tourist visa to claim Super (DASP)

Howarth36 — Tue, 21 Jan 2020 23:41:12 GMT

Hi all!
I was in Australia on a Working Holiday VISA for 1 year (October 2018-October 2019). After my WHV expired, I went to Bali for 1 week and then came back into Australia on my Tourist Visa (601/ETA). I left the country for good on November 17th 2019. I’m now back in England and want to claim my super back... but my ETA lasts for 1 year and doesn’t expire until October 2020. I have phones immigration to ask if they will cancel the visa so I can claim my super - they said they can’t. I then phoned the ATO who were absolutely useless and said there was nothing that could be done. I’m at a loss now about what to do. I imagine this MUST be the case for a few people who return after their WHV has expired...

Please help!!

Permanent Resident leaving Australia permanently

ludvigah — Sun, 19 Jan 2020 07:02:26 GMT

I have a skilled independent permanent visa 189, but will be leaving Australia permanently. How do I claim my superannuation once I am no longer an Australian resident for tax purposes?

Withdraw Super

drummoyne — Fri, 17 Jan 2020 06:13:32 GMT

Hi,

I came to Australia in 2007 on a Working Holiday Visa - 457 i think - and then transitioned to a spouse sponsored visa. Then I got permanent residency in 2013 but left Australia in 2013 and have not returned since. The permanent residency has expired and I still have quite a bit of money in an ANZ Smart Choice super account. I have the membership number and spoke to a person in ANZ last year who gave me the balance but no details on how to withdraw it. I've tried the onlie ATO DASP process but do not have the product details of the account this has identified i.e. SPIN, start date, etc. Is there a paper based form i can use or a specific dept within the ATO that I can speak to or do I have to liaise with ANZ direct? Thanks.

Understanding Tax rates on my super

pattanaik1975 — Thu, 16 Jan 2020 06:56:55 GMT

Hello Team,

Background: Under 457 WP visa and has a super fund managed by a local financial company. Also, no Super contribution after 1st Jan 2017.

Questions:

1. What will be the tax rate at the time of Super withdrawals (say: I have $10,000 then how much I will get after tax)

2. Can I keep my Super (managed by a financial company) after leaving Australia until reaching preservation age bracket?
3. If answer is yes to Q2, then what will be Super withdrawals tax rate during/after the preservation period?

Thanks much for your response.

Kind Regards,

Debasis

Can I claim twice for different super accounts ?

cake514 — Mon, 13 Jan 2020 02:38:47 GMT

I have two super accounts, can I claim one first? Or I need to claim both at the same time ? Because one of them the money is not in the account yet

DASP withdrawal

jan28 — Fri, 10 Jan 2020 07:07:56 GMT

Hello,

I'm looking to withdraw my super as I have finished my Visa 485.

However, my super amount in ATO’s website is lower than what I have in Hostplus.

Does this mean I can only withdraw my super in the coming financial year? Or will it be updated once I submit the necessary documents required via ATO online?

Thank you.

Claiming DASP after 457 visa expire

kanthi2189 — Fri, 10 Jan 2020 06:10:45 GMT

Hi Team,

I came to australia on 457 Visa and it got expires on 11th Nov 2019, while trying to Submit DASP application it shows information as below:

The Department of Home Affairs has advised that you never held a working holiday maker (WHM) visa.

Important

If you have held a WHM visa, you need to contact the Department of Home Affairs. Visit our DASP help page for more information.

Do not submit your application as your super fund requires correct visa information to determine the appropriate DASP tax rate(s) to apply to your payment.

You can save your application and return to submit it later, after your visa information is corrected.

My Question: As per above information i didnt held any WHM visa except 457 and it says do not submit application till my super fund got correct visa information to determine the DASP tax.

Is any thing i can do fro my end to provide Visa information to Super fund?

how long do i need to wait or how could i know that my super fund got correct visa information?

Any leads appreciated.

Thanks

Kanthi

Superannuation

Sujan10 — Wed, 08 Jan 2020 13:31:52 GMT

Hi,I have applied my super through my agents in sydney before 3 months back.My agents told me there was some problem with online application so he lodged paper form manaully.Its been 2 months already but still couldnt get my super.Is there any problem which is causing this delay

DASP tax rate

abriceno100 — Tue, 07 Jan 2020 06:47:37 GMT

Hello,

I'm in Australia on a Temporary Skill Shortage visa (subclass 482), which as I understand it, is not a Working Holiday Maker visa.

What is the tax rate that will apply to my DASP when I return to my home country?

Thanks

Discrepancy between the ATO information and SIS regulations

LeonT — Fri, 03 Jan 2020 05:35:19 GMT

Hi,

I found what I understand may be a discrepancy between the information provided on the ATO web site and the SIS regulation regarding proof of identification for DASP. I would like to hear someone’s opinion, please.

In reference to DASP payments the ATO web site states that a benefit payable under SISR Schedule 1 item 103A by the super provider must meet the requirements set out in SISR regulation 6.20A. It also states that if the withdrawal benefit is less than $5,000 you (I assume, a superannuation fund) don't need to undertake the client identification procedures required by the Anti-Money Laundering and Counter-**bleep** Financing Act 2006

However, SIS regulation 6.20A States that If the member's withdrawal benefit in the fund is less than $5 000, the trustee of the fund must receive:

(b) a copy of the member's passport showing that the member has left Australia.

Also AUSTRAC, states that as a reporting entity we must apply customer identification procedures to all customers, which contradicts the above statement from the ATO.

I’m assuming that we need to error on a side of caution and request client’s ID for all DASP payment.

Unable to access the link for DASP online application

SmrithiR — Mon, 30 Dec 2019 06:18:10 GMT

Hi,

I have been trying to access DASP online application system from the past many days but everytime I try to access the link I am getting the below error... When would the system be up? Do you suggest waiting for this to be up or applying through Paper Application method?

The Departing Australia Superannuation Payment (DASP) online application system is currently
unavailable due to scheduled system maintenance

Tax on Superannuation After Preservation Age and Before Age 60 - Retired Overseas

mtnhikerBR — Fri, 27 Dec 2019 20:37:30 GMT

I contributed to a superannuation fund for all my working life in Australia (Australian citizen). I have since moved overseas and would like to withdraw my superannuation after my preservation age but before I am 60. Do I still have to pay tax on the taxable amount even though I no longer reside in Australia?

Effect of closing super account after moving overseas

DaDa_01 — Fri, 27 Dec 2019 08:23:01 GMT

Hi all,

this is my first question in this community and I hope to have chosen the right section to post.

I have left Australia a while ago but I have left my super account open with all the contribution in it. The reason why I haven't closed it so far is that I have been told that once I claim the contribution back and close my super account, I will not be allowed to enter Australia as a worker anymore (i.e. with a sponsorship), since opening a new super fund under my name will not be possible. Is this true?

Thank you.

Claim DASP or wait?

olivier50 — Sat, 21 Dec 2019 12:33:27 GMT

I am a non-resident French-citizen, working a few weeks per year in Australia under a 400 visa (Temporary Work - Short Stay Specialist). I have a super, funded for me by my company. I expect to be around 60 years old when my current project is over and I no longer have to work in Australia.

If understand correctly, I shall then have the opportunity to have my super paid to me as a DASP at that time, in which case it will be subject to a 35% tax.

Does it make any difference for me if I wait five more years to claim my super, when I am 65. Would it then be free of the 35% tax?

Cancelling a 651 visitor visa

Cariad — Sat, 21 Dec 2019 01:30:14 GMT

Hi,

I recently left Australia after my WHV 417 expired. I have departed Australia and moved to New Zealand.

I had planned to pass through Australia on my way back to the UK where I am from, and so applied for a visitor visa (651) which was granted.

In applying for my DASP, I have been notified that I cannot submit my application as I have a current visa (the visitor 651).

I no longer wish to re-enter Australia on my tourist visa if it means I cannot access my super. I didn't realise this was the case.

I've tried to cancel my visitor visa but this is not an option on the website. It says I cannot cancel a visa once it has been granted.

Please can someone give me some advice about how I can cancel the 651 visa?

Thank you!

DASP

Anh — Tue, 17 Dec 2019 16:51:20 GMT

Hi,

My 485 visa (Graduate Visa) was expired in May/2019. I had applied for Visitor Visa for travelling and left Australia on 27/6/2019. I haven't claimed my DASP yet and now just returned Australia on Student Visa.

Would I be able to claim the DASP while on student visa as I am unemployed at the moment?

Any advice would be appreciated.

Thanks.

DSAP

jeechoi4 — Thu, 12 Dec 2019 09:14:19 GMT

I was about to lodge my DASP on the website, and the last page on the online application says I have held a Working Holiday Maker visa, which is true. But it was 2012-13, and I'm claiming for my 2015-19 stay which I was for different visas. Should I still submit my application even though the 65% tax rate may apply?

Dasp

Rellum — Mon, 09 Dec 2019 11:31:23 GMT

Hi all
Please may someone advise me what to do because I been applying through my tax agent to get my DASP since September this year.
I been getting the run around where documents that were suppose to be submitted were not submitted and have to keep making calls and follow ups with my refund.
I am currently overseas and it's getting quite difficult getting I.d docs certified . When you call the super fund office the staff are being very coarse when speaking to them and trying to find a solution.
Please any advice would be highly appreciated

DASP application not received by Superfund

Henry_23_dasp — Mon, 09 Dec 2019 08:33:35 GMT

I've been leaving Australia for good since February 2019

I've also cancelled my 457 visa and successfully submit my DASP with ATO online on October 2019

( https://applicant.tr.super.ato.gov.au/applicants/default.aspx?pid=1 )

But I still heard nothing about my DASP
I've ask my Superfund about this, and they said that they still not received my DASP application from ATO so they can't process my DASP.

but when I check with ATO via email and got confirmed that from ATO system,

my DASP application is sent and received by my Superfund on October 2019

so my questions are :

1. In my situation, is possible for ATO to resent my DASP application to my Superfund ?

2. Is it possible for me to create a case / email including both ATO and my Superfund support, so I can work this out together ?

3. Should I submit my DASP again with paper form ?

thanks

Access of Super post departure

AIrodi — Mon, 09 Dec 2019 07:54:34 GMT

I worked in Australia previously and my work visa (457) has expired. I have subsequently got a visitor visa (600). I would now like to liquidate my super post departure. However the online DASP portal does not allow me to submit my application. Need some assistance on how I can take this forward?

DASP withholding tax rate

Hannahhhhhhh — Wed, 04 Dec 2019 23:30:00 GMT

I have held the Working holiday visa from 2013 to 2015. Then I obtained the Student visa from 2015 to 2019. Now

I applied DASP due to my graduation and back home for gone. But my superannuation is taxed at 65%. It is ovious that the supperannuation amount paid durling 2013 to 2015 is before new tax rate is issued. Moreover, It was charged 65% to the supperannuation I have received while I worked under the Sutudent visa from 2015 to 2019. I thought is is not fair.

I asked my supperannuation fund then they told me the tax rate is not our decision so contact ATO. ATO does not give me any answer for my question.

Could you please tell me if my super should charged 65% of tax or not?

I have held only one supperannuation account through 2013 to 20

Transferring ATO held super

sora — Wed, 04 Dec 2019 05:23:38 GMT

I was informed that ATO held my super.
I could find it online and tried to tranfer it to my super. But thsre is only one option - withrawl that i can do now . Is impossible to transfer it to my current super fund ??
Please advise me

Returning to Australia

iche59 — Tue, 03 Dec 2019 04:18:21 GMT

Departed from Australia due to the extension visa application cancelled. Returning to Australia with a new visa. Can I still keep my super memembership for the near future employment?

Fatal system error

Alexhacking93 — Tue, 26 Nov 2019 00:19:15 GMT

I have been trying for the past month to access my DASP through auskey but after log in says there has been a fatal system error followed by a reference number. Staying to try again later.

Having tried a number of times over the past month it still comes up with this message.

Any help would be appreciated

Can I withdraw my super?

elaineharris — Mon, 25 Nov 2019 15:47:15 GMT

Hi there - I have lived in Australia and gathered a fair bit of superannuation. I never held a temporary working visa as I have a NZ passport. I have moved back to the UK and will not return to Australia. The only document I can find for this is the DASP form, however, it asks for my working visa type and subclass which I am unable to provide. Can I withdraw from my Australian superanuation so I can contribute this to my UK pension, if so, can you please send me in the right direction. Thanks in advance for your help.

Submitted DASP application, haven't received communication / payment for months - what to do?

Fuzzylogic7 — Sat, 23 Nov 2019 14:16:12 GMT

I left Australia on my working holiday back in 2015, and a few months ago I submitted an application to the ATO to get my superannuation returned via the online DASP portal.

I received an email confirming my application was received back in July. 2 months later I haven't heard anything and I send an email to DASPmail@ato.gov.au to chase up my application. I hear nothing so email again a month later. Still nothing. I try again. Still nothing.

The phone number is always engaged and I can't afford to sit on hold all evening. Has anyone else had this problem before? What information should I be sending in my email to make sure it is not ignored? I am seriously at my wits end here

Unable to Submit DASP Online Application

Niro — Fri, 22 Nov 2019 09:35:47 GMT

I have been trying to submit my DASP online application & keep getting an error message stating

"All fields marked with an Asterisk (*) are required to process your application" even though all the mandatory fields are filled. I have been trying this for few weeks now & nothing has been changed. Please assist.

Is the withholding tax on my DASP payment refundable?

SFW — Tue, 19 Nov 2019 03:49:58 GMT

Dear all,

Just a quick question, I received my DASP payments from ATO recently.

I found that there is around 35% tax on my superannuation payment, which has been withheld by ATO. Just wondering is that the tax I need to pay and not refundable? Or can I claim it by lodge income tax return 2020?

Much appreciated.

Withdrawal process and progress

hollingsbee — Mon, 18 Nov 2019 15:46:12 GMT

Hi,

I made an application for a withdrawal of my super held by the ATO on 13.10.2019. My MyGov page is says the withdrawal is still pending. How do I find out the progress regarrding my application, and when it is going to be finalised please?

Thank you

DASP Claim Question

Morne — Mon, 18 Nov 2019 04:55:49 GMT

Hi there,

Ive have been living and working in Australia for 11 years. Im a NZ citizen but also hold South African citizenship as i was born there.

So ive entered and worked in Perth under the NZ citizenship.

Im in the process of moving back to South African next year for family reasons.

I would like to claim my super, ive contacted my fund and they have advised i speak to the ATO.

Ive begun filling in the DASP online form, but cant proceed, it says the NZ passport isnt eligeble and when i try the RSA passport

it says ive never held a visa, this is because ive entered under the NZ passport. So what to do? im not going back to NZ but RSA. Would i need to go to ATO offices and speak to someone in person? Thanks for the help

DASP Fatal Error on Application

martin91011 — Sat, 16 Nov 2019 18:41:38 GMT

Hi I have departed Aus and my visa has expired. I have filled in the DASP form and on the last page when submitting it says 'Fatal error' and gave me this number to quote: **TFN removed**613 for someone to look into this for me please.

Any help or another method of claiming my ATO held super would be really appreciated

Thanks

DASP Tax for my first year held WHM visa then the second-third years in Australia Hold Student Visa

Worawan — Fri, 15 Nov 2019 02:42:58 GMT

Hi. I have question about DASP tax related to my visa. So the first year in Australia I was Held WHM visa and the Second and Third years i was hold the Student Visa then I would like to know about how much tax that ATO will be calculate ? is that 35% or 65% ? so is that can be seperate for the first year(WHM visa 65% tax) and second-third years(Student visa 35% tax)

or any information can advise please. Thanks

DASP - Reissue cheque or pay into Australian Bank Account

Icedgem24 — Thu, 14 Nov 2019 13:22:51 GMT

I received a cheque for my DASP a few years ago but was unable to pay this in to my UK account. I tried many ways to resolve but eventually it fell into the 'too hard basket' and now noone will accept the ! I want to know if:

1) The money remains with the ATO indefinitely

2) If I can reqest this to be transferred to my Australian account or request a reissue of the cheque

457 visa cancellation

Sazzlesmck — Wed, 13 Nov 2019 01:45:00 GMT

I am trying to cancel my 457 visa and keep getting directed to ImmiAccount. I therefore created an ImmiAccount but there is no option to update my status to change in circumstances etc as advised. I assume my visa status isn’t linked to my ImmiAccount. Can someone guide me on how do use this service properly?
Thanks

Superannuation pay out

Sazzlesmck — Wed, 13 Nov 2019 01:41:24 GMT

Hi,
I am applying for my superannuation back after nearly 3.5 years on a 457 visa. My sponsorship visa application process was underway before I moved to Australia but unfortunately didn’t come through in time therefore I had to apply for a WHV so that O could enter the country and start work. I was on a WHV for circa 6 weeks waiting on the sponsorship visa to come through and I am being told that because of those 6 weeks I will be charged 65% on all of my super earned over the 3.5 years. Is there any way around this? It seems ridiculously unfair.
Thanks

Dabs payment,

Corneliusjmcgee — Tue, 12 Nov 2019 07:37:08 GMT

Hey, I have a somewhat complicated situation I would like some help with.
I first came to Australia in 2009 on a working holiday visa. I found a job in Sydney and they ended up sponsoring me on a 457 visa, I spent two years on that visa before I got a permanent resident visa, following on from my 457.
This was in June 2013. I left Australia in July 2013 to come back to Europe and I have only been back for one month holiday in November 2017.
My permanent visa has now expired as of June 2018.
My question is this, am I entitled to claiming back my super?? I currently have it in hostplus. And also what is the best way to go about this?? Any assistance is greatly appreciated

Does DASP affect the application of permanent residency VISA in the future?

lawrence1919 — Fri, 08 Nov 2019 15:52:52 GMT

Hi,

I've left Australia and my student visa has been refused last month, which means I don't hold any visa right now. I have enough super fund in my super account (I worked in a full-time job for the last 2 years). I am not a citizen, or a permanent resident of Australia. So I believe I'm eligible to apply DASP now, but I have a concern about withdrawing my super which I will describe below.

I will apply the permanent residency VISA in the near future. My concern is that will DASP affect my application of permanent residency VISA later? I've noticed that ATO has a policy - "Claiming a DASP will not affect any future visa applications.", and I just want to confirm that this policy includes permanent residency VISA as well, right?

I left AUS how do i get my super?

Superstar — Mon, 04 Nov 2019 23:05:45 GMT

I left Aus after working on a temp visa and my boss was taking super from the money he paid me. Now that ive gone and dont plan on coming back how can i get this money back????

TIA

Not able to access the dasp application

Tushar — Thu, 31 Oct 2019 08:36:40 GMT

As i am clicking the dasp online application link.
Instead of opeaning the application it redirect me to agent login system.
Please help me

Thanks

Cancelling visa

Nic53 — Wed, 30 Oct 2019 19:34:09 GMT

I recently departed Australia, logged onto my Immi account where I then requested to ‘update details’ to cancel my 457 visa. I completed the request two weeks ago and have not received further update. My visa still shows as in effect when I check on the VEVO site and when I check the status of my request to cancel via immi account it only displays as being ‘submitted’. How long does it take for an online request for visa cancellation to be accepted?

Form 1194 how long to wait after submitting

is2019aus — Wed, 30 Oct 2019 09:23:27 GMT

Hi there,

I submitted the 1194 form on October 10th, along with the $55 fee. I got an email to say it had been received but that was it. My Superannuation company has told me they have not received the form yet.

I'm travelling for a few months and I don't have access to landline to call Australia to enquire about this.

Would really appreciate if someone could shed some light on this?

Thank you,

DASP Payments

harry11 — Wed, 30 Oct 2019 02:27:47 GMT

Hi,

I would like to know that if I am contributing pre-tax super contribution wherein I get taxed 15% in my super account, do I still get taxed 35% while withdrawing as per DASP? So in total am i paying 50% tax in total? Thanks.

Regards,

Harry.

DASP second claim

Vijay — Sun, 27 Oct 2019 11:42:23 GMT

Hi,

I applied for my DASP last year on Oct 2018 from two super funds and i got the refund within a week after providing the additional documents. This month i checked mygov account and found that only one super fund had paid me the money to the account whereas the other super fund didn't refund me. I contacted the super fund and they said they contacted me to provide additional documents and i didn't provide them the documents and they closed my file. I never received the email from them to provide the documents. They said to file for DASP again online and i went through the DASP online system and i couldn't file for DASP as it was already submiited last year. I told the super fund i couldn't do it online and they said me to fill and send the dasp paper application along with certified documents. I did what they said. Shouldn't they transfer my fund to ATO as it has been more than a year since i left Australia ? Are the time frame of paper application and the DASP online system the same ? What does the super fund do with the paper DASP application ? Do they send it to ATO to verify ? Please answer these questions as i am frustrated by the super fund in claiming my money.

super

jazzmin — Sun, 27 Oct 2019 09:29:52 GMT

Hi jazzmin,

macfanboy (Taxicorn) posted a new reply in Departing Australia Super Payments on 24 Oct 2019 09:18 AM:

Re: can I give up residency?

You can not access the superannuation unless you meet one of the criteria imposed by your super company, normally this is either age or extreme financial hardship (and then only part of it for financial hardship).

Under Australian tax rules, you cannot currently transfer your Australian superannuation to your UK, or to any other overseas fund with the relatively recent exception of New Zealand.

You can not receive it through DASP because you were never a temporary resident either.

My Question:

I was a temporary resident before I got my permanent residency, does that mean I can apply through DASP?

can I give up residency?

jazzmin — Wed, 23 Oct 2019 11:51:17 GMT

How can I talk to someone about accessing my super annuation? I am a permantent resident of australia but have been living in the uk for the past 2 years, I have no intension of moving back. Can I give up my residency in order to access my money?

DASP application email not received

Vijay — Tue, 22 Oct 2019 16:00:03 GMT

I have applied for DASP using the online system but i didn't get the email confirmation that my application has been successfully submitted. This is my second DASP claim. In the first claim, i received the confirmation email that it has been submitted to two of my super funds accounts. Does not receiving the email mean that my dasp application has not been submitted ?

DASP application

Vijay — Mon, 21 Oct 2019 10:27:55 GMT

I have applied for DASP second time for my outstanding superannuation refund from my super but this time i didn't get the confirmation email that my file has been submitted succesfully like the previous time. Does it affect my application ?

USM cheque expires 1st November. How to claim?

kaasikhenry — Mon, 21 Oct 2019 05:48:45 GMT

Hello,

I departed Australia 2 years ago and I received a cheque for unclaimed super now. This cheque expires on 1st November 2019. Unfortunately, no banks accept cheques in Estonia. Is there a way this money could be transferred to an Australian bank account instead?

DASP claimed but super still being made to my superannuation account

Vijay — Sun, 20 Oct 2019 15:00:00 GMT

Hi there,

I left Australia after being there on student visa and also claimed and got my DASP refund but later on i got inbox in mygov account that a payment is made to my superannation account. Can i claim the amount in next financial year ? Can i do a DASP in 2020 financial year ?

super withdrawal 485 visa

KantaweeM — Thu, 17 Oct 2019 23:52:01 GMT

Just wondering how much % will be taxed if I'm holding 485 visa? I've read some articles and found that temporary resident will be taxed 38% so I'd like to confirm if I'm not wrong I was on a student visa for 3 years then 2 years on 485.

Thank you

Form 1194 Certification of immigration processing status.

Gaurav10 — Tue, 15 Oct 2019 07:35:06 GMT

Dear Experts!!!

I would like to know the way to indetify the progress of submitted form 1194.

On 16th September 2019, I submitted my form 1194 via email on mail id super.payment@homeaffairs.gov.au

I received reply that saying that "Form 1194 is received". As per the details provided on form, it takes 21 days to complete this process.

Today is 15th October, allmost a month now but didn't received any update from them. Basically, I want to be sure that the filled form is correct.

I want to know is there any way to check the progress of submitted form 1194 from home affairs? I searched everywhere but didn't found any contact details. Hence need your kind help.

Thanks in Advance!!!

Does the ATO hold Superannuation

kje58 — Sun, 13 Oct 2019 17:03:04 GMT

Hi,

I have recently left Australia and I am wondering what the best option is for my super fund. I plan to apply for another Australian visa in around a years time. As I want come back to Australia I have not applied for a DASP. I do not want my fund depreciating over that time through admin charges. Is my best option to wait for my currently super provided to transfer my fund in 6 months to the ATO as it hasn't been used or claimed? Is there another option?

I can see from the ATO website that once returning I am apply for my ATO held fund to be transferred to a new super fund.

Thank you.

Kje58

New Zealand Citizen wanting to transfer my super to the UK. Can I do this?

tk2019 — Sat, 12 Oct 2019 00:00:35 GMT

Hi All,

As the title says, I'm a New Zealand citizen working in Australia. I'm looking to set up a super for work here but I really want to be able to be able to transfer it in the future to the UK as I've grown up there and would like to return in the future.

From my understanding, as a NZ citizen I can't transfer my super out of the country (unless it is to a Kiwi saver scheme, but that isn't what I want).

Is anyone able to give me advice or helpful information? I am struggling to find similar cases online.

Thanks a lot!

DASP APPLICATION WITH CBUS UNCLEAR ADMIN PROCESS

Taxasking — Fri, 11 Oct 2019 01:06:56 GMT

We did a DASP application with ATO which had a drama over four months. Finally it is working but then Cbus send the member an email and said Cbus need a Power of Attorney and passport copy which must be certified. We asked the member to organise required documents which directly download from Cbus website stating this form to give specific people access to your account details or authorise them to make changes for you. We also called Cbus directly to look for an advice to make sure the steps. After waiting the required documents finally are collected from overseas. Cbus sent another email said the form listed in its website is not a legal document. What should we do? The whole process is really disappointed.

DASP refund when transferring to another visa

cosman — Wed, 09 Oct 2019 20:58:49 GMT

Hi, when I first arrived in Australia I was on a Working Holiday visa but now I am a full-time university student & continuing to work a few hours a week on a Student visa (500). I'm unclear exactly when I apply for my DASP since my stay in Australia involves 2 separate visas. Do I need to wait for 3 years until I graduate & leave Australia, or do I apply on behalf of the first visa now (it has expired but I will be in Australia for another 3 years) & then apply again a second time later? Thanks for the clarification.

Super Refund process

HeeyaAgna — Wed, 09 Oct 2019 13:34:29 GMT

Hi All,

Myself and my Mrs both have Austrlia PR (subclass 186) visa, which has now expired (Oct 2019). We are British Citizens before this hence after spending just over 2 years we moved back to UK since last 4 years or so. We dont intend to go back Australia to settle again etc(apart from holidays).

We both have Super with diff providers.

I have been unable to find any info on how to claim the super back. I know about DASP system but before I try I want to see if its possible or if that's the correct way. Some say if you got PR you cant claim till retire, some say you can.

So if anyone can provide clear answer would be of great help to us.

Kind Regards

ESSENTIAL SUPER BACK

Gabriele — Fri, 04 Oct 2019 07:34:42 GMT

Hi im GABRIELE SAGLIMBENI, i did the DASP application online to get my money back, but it tells FATAL ERROR, i tried to call the ATO but no answers, what i have to do?

The Super Fund Claims They Haven't Received DASP Application

MiaMD — Thu, 03 Oct 2019 20:03:26 GMT

Hi there,

I've made my DASP online application 6 months ago now.

The ATO certifies that the DASP application has been submitted to my Super (AustralianSuper) but my Super fund denies having received anything from the ATO (And won't take any proof for answer, insisting they need to receive something from the ATO).

I have now spent tens of hours and hundreds of dollars of international phone credits in an everlasting back and forth between both organisations, with the ATO stating they have already sent the application and can't do send a second one - and the Super fund insisting they haven't received anything and requesting information from the ATO.

I'm getting frustrated and feel like I am getting nowhere, with multiple instance of an AustralianSuper operator telling me they have found the application - and the next time I follow up another operator telling me they don't have it and never have.

I was wondering if I have any other recourse than legal action against AustralianSuper at this stage - as it seems I have exhausted all 'conventional' options?

Thank you in advance.

Mia

DASP online

Florian37 — Wed, 02 Oct 2019 14:31:49 GMT

Hi, I try to claim my DASP but they thy show me this "We were unable to verify your identity" how can I do?

On mygov.au profile, I can see my Super.

Also I was in Australia 4 years: 1st year - Student visa 2nd WHV - 3rd&4th Student visa How my super going to be taxed?

thank you!

Superannuation Question

patricio45 — Wed, 02 Oct 2019 05:41:36 GMT

Hi there,

I came to Australia on a Child Visa. Then I became a Permanent Resident in Australia. It expired in 2016. I left the country years ago, and I live in Canada now. I have no plans to return to Australia other than for holidays. I was never on a Temporary work visa of any kind.

Also do I really have to wait until I’m 65 years old to receive less than $5000? Is there any way I can get that Superannuation money?

Thanks for your help.

non whm visa

savannah1 — Wed, 25 Sep 2019 14:55:59 GMT

Hi, I was filling out the DASP online form and it said not to submit as I didn't have a whm visa. I was on a 408 visa sponsored, how do I go forward with getting my superannuation back on this type of visa?

DASP Fatal System Error

TomNolan — Wed, 25 Sep 2019 07:59:08 GMT

Hi,

For the past 3 days I have been trying to submit my DASP application, when clicking submit it shows a Fatal System Error and the application wont submit. I have called and sent screenshot through to the dasp email address.

Any update on when this will be rectified please as it’s been a few days now already.

DASP Tax - WHM visa and temporary skill shortage visa (482)

GKL03 — Thu, 19 Sep 2019 03:38:11 GMT

Hi there,

I have been in Australia for a few months, I came on a WHM visa and have now been sponsored for a 482 TSS visa. I have been advised by the ato & an accountant to open a new super on my recent 482 visa, and when I depart this visa will not be taxed at the higher 65% rate because no payments were made whilst on a WHM visa. Can you confirm this is correct and what I should do?

Secondly, I was told by the ato to apply with the super directly for my DASP, not through the ato. This is a more onerous process, is this necessary to ensure that both superfunds are not taxed at the higher rate?

Thanks

Red Tape in the DASP process

felipebcp — Wed, 18 Sep 2019 03:46:02 GMT

Good Morning

I have identified a trend in the superannuation companies, and it is that they are requesting proof of identity to many international students who depart Australia. The proof of identity is in some cases is an authenticated copy of their passport including an authenticated copy of the applicant's bank statements. The authentification has to be done by a Notary Public or Australian Consulate and translated to English and posted from overseas to the fund's postal address.

As per the current rules and the recent changed in the legislation, the funds are requested to transfer the unclaimed super to the ATO after 6 months foreigners have left Australia, and have not claimed yet the DASP. However, on your website, there is not a clear instruction about when the foreigners have to provide certified documents to claim this money. It merely says that they “may be required.” https://www.ato.gov.au/individuals/super/in-detail/temporary-residents-and-super/super-information-for-temporary-residents-departing-australia/

This "May be required" seems to be for everyone since the legislation changed.

I would like you to outline the cases where the Superfunds are required to request certified documents and post this info on your website for clarity. If not, I am just assuming that the superfunds are creating a red tape in the DASP Process and they are profiting from this, charging admin fees, while the foreigners request,authenticate and post to Australia (from overseas) these documents.

I’m looking forward to hearing from you.

Regards,

How can I get my super back?

franka517 — Mon, 16 Sep 2019 09:57:57 GMT

Hi,
I was on a working holiday visa in Australia. I was less than six months in Australia, so my super will transfer to the ATO before my visa will expire. What can I do to get the 35% of my super back?
Thanks for your help!

How do I claim super

kathleen — Thu, 12 Sep 2019 12:19:04 GMT

I left Australia 30 years ago after working as a nurse on a temporary resident work visa. How do I claim super now that I’m 65.

Claiming super

kathleen — Thu, 12 Sep 2019 12:10:13 GMT

I departed Australia in 1988 after working as a nurse on a temporary resident work visa. I’m now 65 yrs old. How

Withdrawal through my gov app

Dbird — Thu, 12 Sep 2019 11:54:18 GMT

I submitted a withdrawal of my super through the my gov app. No dasp form was needed it was a simple click. It had said 'withdrawal pending' with estimated amount received. Now all it says is that I am a confirmed temporary resident, where no balance can been seen.

Does this mean the process has been completed and cheque has posted?

Thanks

Claiming back Superannuation

lynto27 — Wed, 11 Sep 2019 20:04:32 GMT

I've sent my DASP application off about 4 times but haven't heard anything, why is this the case?

Super

NP70 — Wed, 11 Sep 2019 14:42:11 GMT

Are doctors employed by hospitals in Australia entitled to Super? If so, when returning back to their home country, can they apply for DASP?

Thank you.

DASP working holiday isssues

jonathanpalmer — Wed, 11 Sep 2019 10:23:47 GMT

Hello, I wonder if anyone can help with my issue.

I recently applied for Departing Australia Super Payments. This was paid out to me but was taxed at a much higher rate than I anticipated. I subsequently found out that this was because I was on a working holiday visa when I entered the country, even though I swapped over to a skilled 457 visa about 2 months into my stay, and remained on that visa for over two years. It seems ridiculous that I should be taxed at that extortionate rate on my super, even though I was only on that visa for 10% of my time in Australia. Surely there is a way to claim the reduced tax rate for the remaining 90% of my time on a 457 visa?

Any help would be much appreciated!

Super

Wazza123 — Tue, 10 Sep 2019 11:19:22 GMT

Hi,

I have emigrated back to my home town in the UK 2 years ago. I was in Australia on a permanent bs801 visa (partnered visa)

I am needing to withdraw my super to put towards buying a house here in the UK.

I am being told I can’t withdraw my super until my visa has been cancelled which isn’t until 2022, has anyone found a way to voluntary cancel there visa so I can’t withdraw this money before waiting another 3 years.

Also, once the money is released how much am I looking at being taxed etc?

Thank you.

Still receiving money on mhy super account months after leaving Australia

Clax85 — Tue, 10 Sep 2019 08:31:40 GMT

Hi,

I have come back to my country months ago and my visa expired in May.

I would like to claim my super back but I see that I am still receiving money on my super account, the last one a few days ago, and directly from the ato instead of my ex employer.

How can I know if I am still due to receive money on my account before claiming it? What does it happen if I claim it before more money will be send to my super account? Will I lose it?

p.s. Is there a way to talk with someone via email instead of over the phone seen the big time zone difference in case?

Thank you

DASP online claim - passport number changed

AndrewChang — Tue, 10 Sep 2019 01:25:15 GMT

Hi,

I am trying to claim my DASP benefits via the online ATO tool. I've renewed my passport since arriving and the passport number that works on the Home Affairs search is the superseded one. Would there be an issue with the application if I proceed with my old passport number?

Thanks

Kind regards

Andrew

Struggling to get my SUPER after leaving Australia

tashanpbhalla — Thu, 05 Sep 2019 17:48:51 GMT

Hi there,

So I've tried looking into information on this, but it seems like I'm going around in circles and it isn't explained very clearly at all.

I have left Australia after living there for over 4 years on several different visas. I am now back in the UK and am trying to get my MLC super money. I have tried filling out the form that was linked. But when I fill it out I get an error message.

Apply for departing Australia superannuation payment: error Not eligible - not known

This doesn't explain anything at all. It seems like its going to be a long winded one and I'd like to get this sorted asap. Something tells me I'm going to have to contact several different departments..which should not have to happen. Please advise.

Thanks.

Cancelling A Visa For Super Claim

Meggles13 — Thu, 05 Sep 2019 16:18:01 GMT

Hi there.

My partner and I completed our 2nd yr WHV early this year. Being eager to return to visit friends in March 2020, we already applied for our tourist visa.. We've come to apply for our super and realised this means we have an active visa! I'm aware we can cancel the current visa but i am wondering what implications this might have on future applications? We very much would still like to visit in March 2020 and so I dont want to cancel if this willl impact our future applications, but we would like to apply for our super soon!

If anyone has any advice on this we greatly appreciate it! Thanks a lot!!

DASP Online doesn't recognise details

BirminghamMax — Mon, 02 Sep 2019 16:13:28 GMT

Hi,

The DASP online system is unable to verify my details though I know they are correct. Is there an email address I can contact to query this?

I know I can submit the paper copy, but I would rather complete this online.

Thanks!

Claiming superannuation

Mnkumar11 — Sun, 01 Sep 2019 21:17:55 GMT

Hi
I am Naveen Kumar. I have came to Australia on student visa in 2004 and was permanent resident in 2010. Due to family reasons I am leaving australia permanently and have no intention to come back in future. I will cancel or revoke my permanent residency very soon. Am i eligible to claim my superannuation after I revoke my permanent residency via DASP? If yes what was the waiting period to claim my super

Lost my replacement claim cheque

Najam12 — Thu, 29 Aug 2019 18:48:20 GMT

Acutally i got a replacement cheque draw by the ATO and previously same initial cheque draw by ATO also went missing in the postage process to my overseas mailing address,then ATO sent anonther replacment cheque to me and i processed the replacement cheque from my overseas bank account on 22 April 2019 via DHL mailing service but it went missing in the transit.And i did try to locate the cheque through DHL correspondence staff in Australia and they said we delivered the cheque on given destined bank address in Australia,but on the other hand bank claimed the cheque haven’t presented yet, since then the cheque went missing.Please kindly through the help of scanned copy of this cheque,do clear the cheque and transfer the fund in my overseas bank account.Please help pe out best you can.

Can a temporary resident retire and so not pay the DASP tax?

OldFella — Wed, 28 Aug 2019 16:31:48 GMT

I'm an ex-temporary resident (was on a 457 visa). I left Australia some time ago and have now reached retirement age. I still have some super funds held by the ATO.

If I used DASP to access them I will pay tax at 35% or more.

Is there an option for me to 'retire' and so not pay the tax?

Working Holiday & Sponsorship

elisa2010 — Mon, 26 Aug 2019 02:56:34 GMT

Hello,

I have questions regarding super for non Australian citizen. I am currently here on a sponsorship visa (TSS 482) but I came to Australian on a Working Holiday Visa. I started working under this working holiday visa for approximately 6 months, during which I started cumulating money on my bank super. Then, I got my sponsorship but still got my superannulation umulated on the same bank account. However, I've recently been informed that any money placed under my original super will still be taxed as a super under a working holiday visa (65% taxation).

Knowing that, I have now opened a new super account and have asked my employer to switch my superannuation to the new account. Ideally I'd like now to combine both super and move the totality of this previous super to the new account. However, before doing so I'd like to have confirmation that this is doable and won't just transfer the issue of the 65% tax.

So, can you then confirm that, if I combine and move all the money from old super to new, this won't be considerate as a super under a working holiday visa anymore?