Single Touch Payroll topics

Why won't the ATO provide an STP facility in the Business Porta"

jamie10 — Tue, 25 Feb 2020 09:47:08 GMT

Why does the ATO refuse to provide a simple STP lodgement facility in the Business Portal? Currently you provide Super Payments for micro businesses, but refuse to provide an STP facility. If STP is as simple as you claim, then it should take roughly 2 weeks for you to code and test it. We've been waiting 3 years now and the ATO still refuse to provide this simple facility. Small businesses must now trust 3rd party payroll and STP providers of unknown origin, storing personal details on their cloud somewhere. Its amazing how many overseas software providers have popped up as a result on STP being introduced.

Amongst all the other compliance requirements for small business, it seems the ATO and government are intent on driving small operators out of business, while creating more bookeeping jobs in larger business. This is a false economy, driven by artificial production just to meet some legislative compliance. The STP does NOT make things simple for business, it is a measure to punish 99% of businesses who do the right thing.

STP lodging and editing

DB1 — Sat, 22 Feb 2020 00:15:22 GMT

STP

I have lodged, but on review, have found some errors.

How do I edit and relodge batches?

Super Liability Reporting - Does the amount requires to follow Maximum super contribution base?

Timothy — Fri, 21 Feb 2020 07:06:18 GMT

Hi there,

My employer had been going through some hard time on getting the guidance for the Super liability reporting. Based on ATO Website guide, it mention that company requires to report 9.5% or higher contribution if company does provide.

However, will this cause employee need to pay more tax if the amount report is higher than usual? My employer did provide benefit of paying superannuation with rates higher than 9.5%. For example, quarterly super contribution for FY2019 - 2020 is $5250.65 ($55,270*9.5%). If employer offer employee 12% for their superannuation and it reach capping, should i report the capping 5250.65 or report higher amount?

Im afraid of giving employee hard time that they getting warning to need pay more tax if my employer wish report the higher amount in super liability section of report.

Thanks
Timothy

Going away

holidaymode — Thu, 20 Feb 2020 03:24:33 GMT

Our business will be unatended for 5 weeks whilst we have a break. We will not have acces to a computer to report our STP. Can i backdate the dates and send them off to the ATO when we return from our vacation ? I shall be setting up auto weekly wages whilst we are gone.

STP submission is taking too long

ControlD — Tue, 18 Feb 2020 06:38:15 GMT

Hi All,

Since the introduction of Single Touch Payroll the time spent on meeting the compliance requirements is significant for me on SAASU. This is just in running the submission, especially in waiting for submissions to process which appear to take at times hours. The system will not easily allow batching of employees either, especially if they are on different pay times, rates and methods (e.g. staff versus casual versus hourly trades etc). This leads to multiple submissions needed. It appears to me the STP would be helpful for large business to save time in compliance but is the opposite for small business. For us it is a time drain and a big step backwards - a big kick for small business. Are there any solutions to speed up the submission process? Also the rules say submission needs to be in advance or on the payment date. This is near impossible to achieve. When is the system going to be fit for purpose, faster and offer time savings on complance?

Thank you - Michael.

Payroll

OnBalance — Thu, 13 Feb 2020 04:03:35 GMT

I have a client who runs payroll he does not have an ABN he has a WPN after many attempts I have not been able to set him up with single touch payroll will this ever be fixed?

Delays in STP Submissions due to System outages & Ugrades

Ruth_ — Wed, 12 Feb 2020 06:41:34 GMT

We are currently upgrading from SQL2008 to SQL2016 on a cloud based system but we have experienced a number of outages that have delayed our upgrade.

However, we have just been notified that as Microsoft are no longer supporting SQL2008 our Sage Micropay STP will not work and they do not have a work around. We do not have a tax agent or BAS agent to do this for us.

Q. Are we able to upload the file using the ATO Business portal or to submit any delayed STP once our Server is upgraded and the automated STP is woulding again?

PAYG Summary submitted twice to ATO for same financial year

Nybor — Wed, 12 Feb 2020 02:22:25 GMT

An employee who is getting his tax done through an accountant has told us that his PAYG Summary has been reported twice for the same financial year. We did originally report the PAYG Summary on 30/6/19 the same way we have in previous years and then must have later reported the PAYG summary through single touch payroll. His accountant says the ATO will count his salary twice but we haven't had that trouble with any other of our employees. Is there a way to delete one of the PAYG summaries?

Working Holiday Makers

kmebek — Thu, 06 Feb 2020 23:20:47 GMT

Hi,

What are the STP categories for WORKING HOLIDAY MAKERS, gross payments and tax please.

Cheers

PHONE ALLOAWANCE were does this sit in STP

ChrisP — Wed, 05 Feb 2020 08:26:20 GMT

Hi There

I am working for a company that is paying an employee a set amount of $50 per week for a Phone "Allowance"

in the STP which heading does this fall under

travel
car
meals
laundry
transport
other.

and would it be determined as a "deductable expense"?

They are also being paid $75 per week as a blanket Car Allowance which I have determined as a "deductable expense"

because this would not cover all expenses incurred by the employee in running their car.

and this would sit in STP as Car

Thank you and looking forward the your response, this is a great source of valuable information in 'my" language

Chris P

Stp reporting

Gksa — Mon, 03 Feb 2020 01:37:23 GMT

I have registered and reported a pay run last week, however, there are previous pay runs (8) I haven’t reported via stp, how do I do this ?

STP

Icon361 — Fri, 31 Jan 2020 06:07:10 GMT

We only started STP this month which is in the middle of the financial year, so the yearly total income on the report we have sent is not right . Do we need to report the wages paid from the start of financial year? If it’s yes, how to do that? Thanks.

Settup up for STP with a Substituted Accounting Period

FionaH — Fri, 31 Jan 2020 01:58:13 GMT

Hi,

I am the treasurer of a school P&C (not-for-profit) and we operate with a substuted accounting period running from 1st January to 31st December. Our accounts have been maintained in Excel up to 31/12/2019 (the end of our substituted accounting period).

Iinorder to comply with STP we are transferring our accounts into Quickbooks (opening balances are being dated 1/1/2020). We will start using STP in Febrary 2020.

Can someone please explain how the payroll information relating to 1/7/2019 to 31/1/2020 will be communicated to the ATO. All of the payments made from 1/7/2019 to 31/1/2020 were recorded manually in Excel, so there is no record of those transactions in Quickbooks.

1) Do I somehow need to create opening balances for the employees to capture the pays made from 1/7/2019 to 31/12/2020 inorder for that information to be transmitted as YTD information for STP?

2) Does the payroll information from 1/7/2019 to 31/1/2020 get submitted to the ATO via a Payment Summary Annual Report at 30 June 2020, and the payroll iinfomration transmitted via STP (1/2/2020 to 30/6/2020) is left off the Payment Summary Annual Report as it will have been transmimtted via STP.

Thanks for your help

Stp and business portal

Tw26 — Thu, 30 Jan 2020 04:11:51 GMT

Hi I am new to the stp system and just want to know if I check in the ATO business portal stp reports there are some pay weeks missing yet when I check in the myGov account the year to date totals etc are correct. So does it matter that in the ATO business portal things are not right as long as figures correct in the myGov of employees ?

STP Finalisation

Harker2121 — Thu, 23 Jan 2020 07:11:15 GMT

Hi there, our business has closed down for good. Just wondering if we could do the PAYG finalisation now and cancel the MYOB subsciption or we gotta wait until year end, otherwise we would have to pay several monthly subscription to MYOB for this. Thanks heaps for you guys' help!

payment summary early

VA1 — Wed, 22 Jan 2020 04:47:15 GMT

i am wondering what the process is to complete a part payment summary in STP early ie now ? due to employee leaving the country.

Thanks heaps

Duplicate STP lodged in error

Jayjayeleven — Mon, 20 Jan 2020 04:35:14 GMT

Could you please advised on how to proceed to correct an error where duplicate lodgements were made for the same amount for the same pay period.

Does the system regonise this and remove the duplicate itself?

Can you advise on my next steps. Thanks in advance.

STP Failed Report

Lesleigh — Fri, 17 Jan 2020 00:06:44 GMT

What happens if two STP files have failed at different times but you have lodged successfully for the same employees after this? Will the ATO just pick up on the YTD totals from the latest report or will the individual employees totals be incorrect?

Single Touch Payroll status report

manjeetg — Wed, 15 Jan 2020 04:15:17 GMT

Hi all,

With the new onlineservice for agents, where can we generate STP Status report for all my clients?? Need help

STP update to zero employee's YTD figures

gt2020 — Tue, 14 Jan 2020 03:48:04 GMT

one employee was accidientally created and paid from a wrong company. we've now corrected his YTD in the payroll system. We were advised by the software provider to send a STP udpate. However the preview of JSON file for the STP update doesn't have any context for gross=0 and tax=0 explicitly. Would you please advise if that means his previous gross will not be changed? We want to set this gross to zero and tax to zero. We could get the employee to log in mygov to check, but we don't like to trial and see. Thank you,

Tax refund more than 1000$ rules

Emilecro — Thu, 09 Jan 2020 05:44:13 GMT

Hi everybody

I bought an iPhone at JB hifi
Unfortunately they didn’t put my name or passport number on the receipt and can’t add it anymore.
Am I still going to be able to get a tax refund at the airport?

Thanks for you help
Emile

STP UPload

Julie22 — Thu, 09 Jan 2020 04:13:42 GMT

I have tried to upload my STP Reporting via our payroll system (Sage Mircropay) the file is sitting in the system stating Pending. Prior to the work over the Christmas Period we did not have an issue with the STP Reporting. Can you advise if there this any reason why we can no longer do our STP Reporting.

Our IT department have determined that we are meeting all the basic software/anti virus/firewall requirements but we can not upload the STP any help would be appreciated

Payroll Reporting Centre

9235 — Thu, 09 Jan 2020 04:04:36 GMT

Prior to registering for Single Touch Payroll, we processed several payroll transactions and submitted these to the Payroll Reporting Centre. Their report shows these transactions as "Rejected". How do we get them accepted?

Payroll Reporting Centre

9235 — Thu, 09 Jan 2020 03:59:28 GMT

How do I cancel payroll entries submitted to the Payroll Reporting Centre?

STP

Debbie1 — Mon, 06 Jan 2020 03:51:48 GMT

My software is saying ' sent for lodge' on my STP lodgement.

Why hasn't the ATO sent a message saying lodge complete

Ammendment for the 16-17 financial year

Mtav10 — Mon, 06 Jan 2020 03:28:26 GMT

hi,

currently have an employee who is owed $950 in super for the 16-17 financial year

he doesnt want the payment done in this financial year because he wants to be able to make contributions to hit the cap even though processing this for that year will send him above that years cap.

am i able to make this payment for that financial year and if so how can i do this?

Micro Employer - 1 director plus 1 employee

SteveKing — Thu, 02 Jan 2020 02:03:15 GMT

Hi,

I have a client who is planning to report STP as a micro employer.

Prior to December 2019, there had been only one director. Since then, he has hired one casual employee (not a closely held employee).

As my client is a micro employer (1 director and 1 employee), he needs to lodge STP reports:

1) for the employee quarterly until 30/6/2021, then report on each pay event;

2) for the director,

since the employee needs to be reported quarterly from now, does the director needs to reported in the same way, or

follow the rules for closely held payee of micro employer below:

stage 1: no need to report till 30/6/2020;

stage 2: quarterly report from 1/7/2020.

Please advise. Thanks in advance.

Happy New Year and kindest regards,

Steve

Lump Sum Super

TMR — Sun, 29 Dec 2019 21:47:36 GMT

Hi!

I have a question about the Super cap and STP.

Presently, our family business pays Super quarterly and we aren't reaching the $25k cap. This financial year, however, we are in a position to take full advantage of the cap for both of the directors.

My question is:
- we can only do this as cash flow permits
- we want to pay as much of the cap as possible in "lumpy" rather than regular payments

If, for example, we calculate the difference between what has been paid quarterly between Jul 1 and Dec 31 and make a single payment to top this up to $25k on 1 Feb then make no further payments for the financial year, what impact will that have on compliance?

Ordinary time earnings

daledj — Sat, 28 Dec 2019 00:39:01 GMT

Is super guarantee applicable to a payment on termination for years of service under an award? That is is it ordinary time earnings?

eg 8 weeks pay at 2 weeks per year of sevice for 4 years of service

Pay slip

Kasmith2002au — Mon, 23 Dec 2019 05:47:41 GMT

How do I find a copy of my monthly pay advice slip? My employer says they don't send them out any more but I can only find Year to date information, and I think I was under paid last month but I can't see where I can look at just that pay advice.

Registering a low cost STP with WPN

grandwork2 — Mon, 23 Dec 2019 04:59:19 GMT

Dear ATO,

We are employing a Nanny. I just got my WPN, and I would like to use a low cost STP (Payroller) to report payments to the ATO.

I called today to register the software ID, but I was told it cannot be done for a WPN, only for ABN.

Is that correct?

Can I use STP with a WPN? How can I register it?

Regards,

Grand

Online job

Farri — Sun, 22 Dec 2019 16:35:28 GMT

Hi I started new online job company based in USA my work is posting some add. I am doing casual job this is only job I am doing right now and I am getting around 700$ per month can you explain me how I pay tax and super?

STP reporting - Reckon mobile app

mrduzng — Wed, 18 Dec 2019 06:04:07 GMT

A free STP mobile app wants three pieces of information:

- Gross salary

- Tax withheld

- Super payments

1. Should "Gross salary" include Super? i.e. does Gross = Net pay (not shown) + Tax + Super? Or is it simply Net pay + Tax withheld?

2. Should Super payments include any salary sacrifice amounts or just the super guarantee?

Thanks!

MyGovID and RAM

Pete58 — Wed, 18 Dec 2019 00:12:51 GMT

Presently I am using FAS3 desktop accounting software to lodge STP. FAS3 uses AusKey.

I also access the ATO Business Portal using AusKey on a Windows PC to lodge and process staff superannuation

via the Small Business Superannuation Clearing House.

My question is, if by setting up MyGovID and RAM now will that deactivate my current AusKey access to the ATO sites.

2019 payg summary ato lodgment

sumdmpric17 — Tue, 17 Dec 2019 04:27:26 GMT

Hi,

first question, due to personal circumstances i was unable to organise the group certs(payg summary) for my employees for 2019, i dis however, withold the payg on my activity statement, paid super guarantee, however, i have just today sent the tfn dec, as i have rehired the same person. Now he needs to lodge his 2019 itr.

Your help is appreciated

Waiting on response from ATO after submitting payrun

NatalieP — Tue, 17 Dec 2019 04:23:21 GMT

I submitted the pay run to the ATO last week, and still waiting on a response from ATO through quickbooks online. I have been doing this since July with no problems, can somebody tell me why I would be still waiting on a response, have not received an error message. Is this normal?

Thank you

Error Message

JohnN — Thu, 12 Dec 2019 06:45:52 GMT

Server Returned HTTP response code 500 for URL https//prod2.ato.sbr.gov.au/services/BulkBatch-async-push

Have been using STP since July with no problems until this error message came up today. Any help would be appreciated.

2FA for cloud payroll - trusted locations and devices

AndrewAustralia — Wed, 11 Dec 2019 02:08:53 GMT

Hi ATO,

My company is using a payroll software solution hosted in a private cloud that is only accessible from our private network or the providers network. It is only accessible via the internet with a VPN. We have implemented 2FA for all relevant users.

With many multi factor authentication solutions, the device or location can be used as an authentication factor in addition to the password. i.e. in Microsoft Office 365 I can configure the public IP address of my private network to pass the second check, and only challenge for an authentication token from an app when on an unknown network.

For STP 2FA, can we use trusted locations on our private network as an authentication factor? Our payroll users are frustrated that they have to enter auth tokens from our authenticator app every time they login to our ERP, even when they are in the office.

Our software provider will set this up for us if we have confirmation from the ATO that it is a permitted configuration.

Andrew

STP

TinaVal — Mon, 09 Dec 2019 23:51:28 GMT

I have clients who are micro Employers and report STP Quarterly, but at this stage they do not have any employees.

Do they need to notify the ATO that they have no employees for the Quarter (eg. Sept 19) and accordingly that is why no STP figures have been submitted?

Multiple payments to ABN/Branch BMS ID Payroll ID per day

ShankarN — Wed, 11 Dec 2019 04:25:20 GMT

Hi Team,

We seek your clarification on the below use cases based on the details shared via STP_business_scnearios_v4.0.pdf.

6.1.1.10 Multiple payments to ABN/Branch/BMS ID/Payroll ID per day 10. Where an employee is paid more than once on a particular day, the employer may provide a single report for that employee including the latest YTD figures (for example, updated YTD figures including all payments made for the day).

6.1.1.10.a.i Scenario - employer pays employee twice on same day and sends a single payroll event

6.1.1.10.a.ii Scenario - employer pays employee twice on same day and sends two payroll events

**business information removed**

We have two group of employees a) Non-Management and b) Management. Pay Period Begin Start and End Date, Payment Date is one and the same (For e.g., 01st December 2019 to 31st December 2019 and Payment Date is 31st December 2019). But payroll for these groups are processed one after another that is non-management followed by management. This is regular pay cycle.

One of the employees Payroll ID -1234 from Non-Management is transferred to Management Group on account of promotion effective 15th December 2019.

Based on the business Scenario as mentioned under 6.1.1.10.a.i and 6.1.1.10.a.ii, we can submit that Pay event either

One Pay Event which consist of YTD value as on 31st December 2019 or
One Pay Event which consist of YTD value as on 14th December 2019 (till the transfer date) and an another pay event which consist of YTD as on 31st December 2019 if the Run Date/Time Stamp for both different.

Regards

Notiflying ATO

KwanSHAM — Mon, 09 Dec 2019 01:48:51 GMT

Hi,

I am working in a company which the busissnes owner is not an Australian Citizen and couldn't speak English.
I found it difficult to use MyGovID or my phone to report in the single touch payroll.
Is there any possible solution,eg Email, to notifly ATO?

It has be annoying me for few weeks and I wish to get it done asap.

CMN.ATO.PAYEVNT.EM41432

bruceeyre — Tue, 03 Dec 2019 10:43:26 GMT

This is my 4th STP lodgement (the previous 3 went without incident) and I received the error message CMN.ATO.PAYEVNT.EM41432.

I'm using Free Accounting Software (FAS3) to lodge STP.

What do I do to overcome this error?

Thanks

Incorrect STP data in ATO Portal

AcctSC — Tue, 26 Nov 2019 02:31:30 GMT

We're using the online system "Payroller" to report STP.

Recently we noted that the STP data of two payment runs in ATO portal was incorrect. Both payment runs included the Employment Termination Payment.

We contacted "Payroller" and were advised that we shouldn't tick the box of "EOFY Final" for the employee, even it's the last pay run for this employee. We followed the instructions to untick the box and resubmit STP.

Now we can see the update event in ATO portal, but there's no correct figures. Could you please advise how do we know the incorrect data has been fixed?

Thank you.

Rent Subsidy as part of wages

Dan1 — Sun, 24 Nov 2019 22:57:36 GMT

I have an employee in my business in Katherine NT who, as part of his salary package receives $150 a week rent subsidy. Should this be taxed and should this be reportable to ATO bearing in mind this is classified as a remote area. Thank you

Reckon STP mobile Error declined by ATO

cairntech — Sat, 23 Nov 2019 02:09:24 GMT

Hi Team,

I have been using Reckon STP mobile for one employee since July 19 and it worked perefectly until 17/11/2019 using an iPhone7.

Following the 17/11/2019 submission I received the message "Adjustment has been declined by the ATO" "The value specified for an item does not match the item type (value = "5610.0036", item type = Decimal, uniqueID = http:www.sbr.gov.au/ato/payentemp:GrossA) Hint: The fractionDigits constraint failed.. The pay runs are flagged with a red error symbol.

All data entries were normal as specified. Only two decimal places were evr used and entered carefully.

My submission on 23/11/2019 produced a similar result. "The value specified for an item does not match the item type (value = "5758.5036", item type = Decimal, uniqueID = http:www.sbr.gov.au/ato/payentemp:GrossA) Hint: The fractionDigits constraint failed..

The values shown in the error message bear little on no resemblance to the actual data entered.

Any advice or comments would be appreciated.

Thank you

David Town

STP Lodgement

consolidated140 — Wed, 20 Nov 2019 02:16:56 GMT

STP is coming up with error 403 when trying to lodge the payrun with the ATO. Note that nothing has changed from last weeks payroll. This has now happened with two companies payroll that I hhave tried to lodge today, same error . What does this mean.

Have been using STP for over 18 months and not occurred before.

Living Away from Home Allowance (LAHFA)

Water — Mon, 18 Nov 2019 04:57:04 GMT

Can the LAHFA be paid through payroll? if yes, what STP category should I select? Allowance - Other? if I pay thorugh payroll, will that appear in the STP gross wages during end of the year?

I believe, the LAHFA should be exempted from PAYG. Please confirm?

Many thanks

STP

sydTT — Mon, 18 Nov 2019 01:36:43 GMT

Hi, as a BAS/ tax agent we will be reporting for some of our clients (micro employer). As we have applied and received the deferral for quarterly reporting which allow us to report quarterly, I am wondering for the pay run that we lodge, do we enter only 1 payrun with all the wages and tax withheld in that quarter, or should we report every pay events that take place in the quarter?

Also, can you direct me to relevant legislation for the answer or can I rely/ act upon on your respond?

Back date STP?

Rosie1968 — Mon, 18 Nov 2019 00:27:04 GMT

We are a micro employer (2employees) and have just lodged our first STP for November 19 payroll.

Do I need to go back and lodge one for each month Jul - Oct 19?

Payment before enabling STP

Tonino — Sun, 17 Nov 2019 23:16:49 GMT

Hi there,

I've just finalised STP last week as I was able to complete my employee info, however, the STP connection between my software and ATO was made already 1 month ago.

As I made my first STP payment last week (ATO confirmed) I was wondering if I do need to go backward and connect somehow all the payment (wages) made from the 1st July 2019? or I do need to keep going from the fist STP payment I made last week?

Thanks

STP error message

asakabe — Fri, 15 Nov 2019 01:23:36 GMT

I tried to submit STP lodgement, and came back with error message.

It is error 403 Forbidden.

Could someone tell me what I need to do?

STP not completed

Leereal — Fri, 15 Nov 2019 00:30:18 GMT

I upload STP every week since September.why the result keep showing as pending for response . None of them is completed. I received a email from ATO before said they have already received my first STP in September.

casual paid before setting up STP

PINEBARK — Fri, 15 Nov 2019 02:45:24 GMT

Hi,

I paid a casual ionce in August and September. I joined STP end of September. Do I process the previous 2 pays through STP backdating them? Sorry I've just found it in FAQ. Confirming that I process a pay slip batch for August pay and another for September pay but do not STP lodge. The most recent payslip will show updated year to date pay and tax. All I need is a yes or no. Thanks.

employee payed weekly & Monthly

Gerard — Wed, 13 Nov 2019 22:59:04 GMT

Hi,

we are a non-profit organization that pays 3 employees weekly, however one employee also has part of their salary paid monthly as an FBT Mortgage repayment. This is on a conistent date. Under STP can this continue by just reporting that monthly payment separately on the required date, even though it will show as Income and a deduction to get the PAYG correct, effectively shoiwng zero going through the portal?

Amending a payslip

2busy — Wed, 13 Nov 2019 01:38:04 GMT

Hi, Entered incorrect values on one payslip of a batch lodged with ATO last week. Cannot work out how to lodge amended payslip. Using FAS software.

Should I make the amendments to this week's payslip?

Thanks

STP for multiple Xero entities under the one ABN

wmakara — Mon, 11 Nov 2019 00:11:01 GMT

Good Morning

Our company structure has one Xero entity which we have STP set up, the company has recently taken over an existing business which we have a separate Xero entity set up. However, we are using our main company ABN.

So for payroll purposes I run two separate pay runs in two separate Xero entities but under the same ABN. We called ATO to register STP for the company we have taken over but because we already have the ABN registered, we are having trouble setting it up.

Is there a way to do this without merging into one Xero?

STP

Gragra — Fri, 08 Nov 2019 12:14:13 GMT

Now that I have done my first STP do I have to submit all of this financial year payrolls

Super through STP

Pk — Thu, 07 Nov 2019 08:03:18 GMT

Just wondering if year to date super actually gets reported to ATO through STP. After the STP lodgement, the only information i can see in ATO portal is gross wage and PAYG withholding.

How does super actually gets reported?

Is it through super clearing house that ATO receives information about year to date super contribution?

Kind Regards

Commencement Date

ShankarN — Wed, 06 Nov 2019 06:47:12 GMT

Hi Team,

we would like to seek your input for the below mentioned use cases;

Employee/Pay roll ID 32451

Hire/Commencement Date - 1st April 2000, Termination/Cessation Date – 1st March 2019, and the same payee is rehire on 2nd March 2019.

a) If the employer start reporting or going live with STP, during Fiscal Year 2018-2019 July 18 – June 19, First Pay Event Submitted by client during December 2018 then we should report the Commencement Date as 1st April 2000.

b) if the employer is going live with STP during Fiscal Year 2019-2020 July 19 – Jun 20, First Pay Event Submitted by employer in August 2019, then the commencement date should be 2nd March 2019.

Appreciate your input for the same

Sending 'Final' Event flags for employees

SharynL — Sat, 02 Nov 2019 00:35:33 GMT

Hi,

We have a customer who sent the 'final event' flag at the end of June but the file didn't contain all employees. They have been advised by ATO that some employees haven't been flagged as 'tax ready'. If another file for all employees is sent, I believe employees that previously didn't receive a 'tax ready' notification will receive one from the ATO.

My question is, will the employees that had previously been advised they were 'tax ready', receive another notification?

We don't won't the employees that aren't affected to be advised.

As we need to sort this out as soon as possible, an early response to my question is appreciated.

thanks,

... Sharyn

Processing

kav — Fri, 01 Nov 2019 05:33:05 GMT

Hello,

I enter the the employees work hours weekly, but transfer their wages fortnightly (at their request). Do I have to process the STP weekly or can I process this on the fortnightly basis when I pay the wages?

single touch payroll

ACS — Fri, 01 Nov 2019 00:51:43 GMT

I 50% own a small business under a company structure. The are only two directors and we are both employees. Being a typical small business we some times have cash flow problems and can not pay our selves or prefer to keep profits in the company to invest in new plant & equipment.

Do I have to keep lodging a $0 figure each week through the single touch payroll (which does not seem to accept a $0 amount) until we start paying ourselves again?

Thanks

SIngle Touch Payroll

KristyH — Thu, 31 Oct 2019 07:56:05 GMT

I have a client who employed staff for the period July to September 2019 but they now no longer have employee's.

What do we do in regards to STP - as they no longer have employees they dont need STP but do we need to report through STP for the

July to Septemeber 2019 quarter or can we still manually write payment summaries at the end of the year??

Closely held employees

Suep27 — Thu, 31 Oct 2019 05:34:49 GMT

Hi, my client decided to set up STP & start reporting from 2019. He is only employee at this stage. I have been reporting through QBO since July. The last 2 payruns won’t go through to ATO as it states there is no employee. Not sure why as I haven’t changed anything. Any advice would be appreciated

Require advice on STP reporting for Ordinary Time Earning (OTE) and Super Liability

Timothy — Thu, 31 Oct 2019 05:30:39 GMT

Hi there,

My employer start using STP since June 2019 onwards. However, there is challenges/ of reporting either super liability or OTE via STP. The main reason at here is that the payroll system that my employer use, which is SAP are able to report the OTE amount in super liability section in STP report.

For the super liability, i would like to check if my employer wish to report the OTE amount in super liability column, Will this cause any issues? And should the superliability final amount become zero at the end of each financial year?

Hope to hear from you soon.

Best Regards,
Timothy

Identical pay run lodged

Alfie — Tue, 29 Oct 2019 10:59:24 GMT

I have accidentally successfully lodged two identical pay runs through STP - for the same pay period.

So it is doubled in on my account.

How do I delete or remove one of them. It was for the period 2/10/2019

thank you

correcting an overpayment

GJSuper — Tue, 29 Oct 2019 04:26:45 GMT

I have noticed mistakes in our last two pay runs. In the first of the two pay periods, an employee has been over paid Paid Parental Leave. In the last pay run the same employee has been paid Paid Parental Leave when they are no longer entitled to it. I think I can revert the last pay run to a draft and refile it as it is within 14 days, but I'm not sure how to correct the pay period before that one.

Any help would be gratefully appreciated.

STP ERROR MESSAGE

KG83 — Mon, 28 Oct 2019 23:52:41 GMT

Hi there,
I have been trying to lodge last week's STP info and it keeps popping up telling me "ERROR ACQUIRING TOKEN" with a whole page full of stuff I don't understand???? Please help me

STP lodgement

PommiePenny — Mon, 28 Oct 2019 00:34:51 GMT

We have only just registered for STP on MYOB AccountRight, all very easy. But how do we go about the payroll since 1 July 2019 that has not been lodged via MYOB Payroll Reporting, as this only goes forward?

STP ... and companies with < 1 employee ...

bgm — Thu, 24 Oct 2019 03:44:34 GMT

Ok here is a doozy ...

What is an organisation with > 0 but less than < 1 employee do ????

A weird question .. no, not really. Think of microbusiness where the sole director (in my case ... *me*) is also the *only* one who gets paid ... and such payments are few and far between (i.e. ad-hoc as opposed to a fixed schedule).

The STP seems to make a mediocre of sense where you have a regular pay cycle with people getting paid weekly etc, but does however seem to fall flat on it's a... err ... face when it comes to the adhoc scenario that I've listed above (at least from what I have read on the subject so far.)

If I've missing something drastically important then forgive my ignorance ...).

/BGM

STP query

Cara — Wed, 23 Oct 2019 08:03:12 GMT

Hi! If We are tax agent, On the notify ATO screen when we are setting up single touch payroll, do we have to creat new Access Manger login for our client? Or we just simply put in the software ID in Our tax agent’s Access Manager to notify ATO? Thanks

Payment Super & Tax holding to ATO

pngo — Wed, 23 Oct 2019 04:38:55 GMT

Dear Sir/Madam

I registered STP to ATO via Xero software for my client,

I am current payment my client employees’ Superannuation to ATO via my BAS portal - Super Clearing house

After register STP, do I still lodge superannuation payment Q1/2020 to ATO via my BAS portal - Super Clearing house? Please instruction me step by step if ATO have any new change for how to payment employees’ Superannuation to ATO (if via BAS Agent? if employer pay direct to ATO?)

For PAYG holding tax, do I still submit together GST every quarter like normal?

Please make me clear ASAP

Many thanks

Phuong Ngo - BAS Agent No 24663179

STP - Casual workers in business and in particular FARMING

Sparkle — Wed, 23 Oct 2019 01:33:25 GMT

We have a farm (unfortunately at times like this!)

I have received info from ATO that we haven't done an STP yet. No, we haven't because we only pay one shearer and MAYBE one shedhand for between 3 - 6 days per year. So all STP reports will be $0.00 until that time comes. SURELY the ATO 'get this' and realise that (because we have already set up and reg for STP) we will report when that time comes and that STP report (& our BAS's) WILL SHOW that there were no other wages paid for the rest of the whole year. So when the ATO get the report it will show that fortnight's wages + Year To Date figures (which will be exactly the same by coincidence!) then surely they will have the intelligence to work out that there's no need to keep sending up emails to do them and that there is only that one pay for the whole year! WE should NOT have to apply for 'deferral' or notify ATO because they should be able to EASILY SEE that the previous YTD figure + new pay figure (when they get a new pay run for that employee whenever it is i.e. continuously or in 6 months time) matches the NEW YTD figure on the new pay run.

I also have clients who pay employees casually and they turn up casually too....ie they might work this week then the employee might want to go away for 3 weeks so they do and therefore will miss a whole fortnight's pay period. So no STP report for that pay period. BUT BUT BUT....the YTD figure on the LAST STP + the new pay event when they come back to work will all add up to the NEW YTD figure. SURELY the ATO can work this out! I see we can apply for 'seasonally employed' but most farmers DON'T KNOW what's going to happen and if they will need casual workers....or when....or for how long. It's not ALWAYS a pre-set thing as it depends muchly on the seasons, the number of stock produced and weather at the time (among other factors).

SURELY we don't need to keep making up info to put into 'deferrals' when we don't need 'deferrals. YOU at ATO just need to read the info on the STP reports and SEE that the YTD figures for each employee on the last STP report MATCH the new YTD figures when the new pay run is added (all accounting software will be doing this anyway so what's the big deal?). It is just making it near impossible for small businesses (particularly farms) to comply with all this and it looks to me like you going to keep sending me emails to say DO IT when I don't need to DO IT!!! There will possibly be other small businesses that employ occasional casuals in this position too. I just think that the ATO is making this UNNECESSARILY HARD for small businesses.

STP What a nonsense !!!

ISIM — Tue, 22 Oct 2019 22:14:44 GMT

WHY??? why we need another system to report PAYG?? Why we need to process payroll trough 2 payroll softwares??? My system is MYOB and we do not intend to change it. Why we need to incurre more expenses and spend more time ??? Why the tax complyence become so dificult , time consuming and expensive for the busineses??

STP

Alys — Tue, 22 Oct 2019 10:55:09 GMT

Are Tax agents and Bookkeepers lodging STP on behalf of clients able to lodge the next day?
I.e. If a client does their own payroll after hours, can the tax agent check the payroll and lodge STP the next day?

Incomplete STP

NuriDocs — Mon, 21 Oct 2019 23:41:38 GMT

I have received an email stating I have only finalised some of the employees in my 2018-2019 information. Can someone help me as to how I find out what is missing and where I go to fix this please.

Thanks

What if you made no payments for the period

Robbre — Mon, 21 Oct 2019 07:13:33 GMT

Hi My company has registered for STP. The company only pays directors fees once per year, normally in May or June of the financial year. ( No other salary payments are made during the year). Do I need to submit any STP reports for the periods where no payments are made or do I report nil salary payments for the month or quarters where no payments were made.

regards

Rob

Closely Held payees - STP and SGC

JoshBurley — Mon, 21 Oct 2019 02:59:26 GMT

Hi,

I have a client who has started reporting STP through their company. Currently, there is one employee, and the director. Both have been reported through STP for the last quarter.

As the director is a closely held payee, does his SGC need to be paid for that quarter, or can it be left until later in the year (this client pays up to the concessional cap each year, prior to 30 June). Client wishes to wait until later in the year to determine the super contributions they wish to pay.

Superannuation has been paid for the employee obviously.

For the coming pays, the director has been moved to a separate pay cycle so as to not report STP for them.

Thanks for your help.

Car Allowance

Jennt — Thu, 17 Oct 2019 22:54:36 GMT

Good Morning
Just a question regarding a weekly Car Allowance, should this be shown as Seperate or in the Gross Payments

getting taxed when i don’t make enough to get taxed

sophiebrenchley — Thu, 17 Oct 2019 01:45:45 GMT

Hi, i’m only 16 and i don’t make enough to get taxed and somehow i am getting taxed and i can’t figure out why and it’s very frustrating. I would like to get help to fix this problem

Stp

Miria61 — Wed, 16 Oct 2019 06:32:59 GMT

How does single touch payment affect sub contractirs

ATO error message

PINEBARK — Wed, 16 Oct 2019 05:39:44 GMT

First STP lodge. Error message PYEVNTEMP child must be provided. (code:CMN.ATO.PAYEVNT.000192, location:1.0)

Please advise what this means. One male employee single no children exist.

STP

GRrrr — Wed, 16 Oct 2019 05:25:48 GMT

Don’t know if it’s just me but this new impost seems like the last straw for our small farming business. With one part time assistant whose earnings are below the threshold and 2 or 3 casuals who help out a bit at various times I feel the sights could have been aimed a fair bit higher and minuscule businesses left in peace to report quarterly as they’ve done, religiously for many years.

Anyway got a deferral for the first quarter and have signed up for MYOB Essentials spending many hours getting it all set up with employee and business data. What a minefield! Is all the software on offer as obscure and tortuous?But hopefully all that’s behind me now and I’ll be able to begin from the next pay period which fortunately for me will be the end of the month.

However now that I’m almost there I’m wondering how I might report the last quarter and at least obviate the necessity of separate Wage Reports and Summaries at the end of the financial year.

So after that long preamble, is it possible from an ATO perspective to backdate payments when there has been a Transitional Deferral, can that be done as a summary for the three pay periods concerned and from an MYOB Essentials perspective, has anyone found a way of doing it?

STP

AllisonC — Sun, 13 Oct 2019 23:19:20 GMT

Dear ATO

Can I lodge STP information through the Tax Agent portal for my clients that have less than 4 employees?

Thanks

Allison

STP unable and unwilling to comply

Warlem01 — Sat, 12 Oct 2019 22:04:05 GMT

Hi , currently we run MYOB V19 and are unable to upgrade for STP Compliance due to myob inability to upgrade multicurrancy and their continued software issues. This has caused untold stress not to mention loss of production and cost to lost hours. We have taken the hard stance that we will not be proceeding with STP in any form , from 3rd parties. When the ATO can provide the tools necessary to comply we will happely reconsider our firm stance. For immediatw future payment summeries will be lodged yearly as always
Im sure there are many in the same situation, please advise when ATO has avaliable integrated solutions enabeling us to comply. Not 3rd party

Unwilling and not able to comply to STP

Warlem01 — Sat, 12 Oct 2019 22:01:17 GMT

STP quarterly lodgement via tax agent

PaulineT — Thu, 10 Oct 2019 23:55:22 GMT

Hi,

When a tax agent lodges STP quarterly for micro businesses, the ATO portal only shows one pay run which is the last pay run as of the last pay date of the quarter (i.e. 26/09/2019) although on the employee MyGov account it shows the total year to date gross earnings.

Is there a reason why ATO portal is not showing the YTD figures? This is quite difficult for tax agent to reconcile the lodgement total on the portal against the payroll report from an STP-enabled software provider.

Regards,

Pauline

STP update event

ABM — Thu, 10 Oct 2019 21:12:39 GMT

We have recently discovered that the RFBA we submitted on individual employee files when we finalised our STP for 2019 is wrong - the amount of RFBA was overstated for approx 60 employees. How do we correct this? Do employees need to do anything if they have already finalised their tax return for 2019?

We are urgently wanting to correct and would appreciate advice

STP filing errors

matthewk — Wed, 09 Oct 2019 23:55:43 GMT

We have a client whose has had problems submitting their STP reports. As a result there has been duplication of data submitted. The Gross Wages and PAYG withholding for the month of July 2019 are overstated. The STP software is showing the correct totals. There is no procedure for correcting this type of mistake. The ATO fact sheets only discuss fixing payroll calculation errors and not reporting errors or duplications.

How can we assist the client in correcting/deleting some of the STP submissions?

STP reporting categories and LAFHA and Mileage

JoKo — Wed, 09 Oct 2019 22:43:12 GMT

Can you please confirm how to report LAFHA and Mileage using STP categories. Both are not taxable in our situation but I had in the past reported them. MYOB tells us not to report LAFHA. Is this correct? Should I use Other allowance for Mileage? TIA

Employer additional super contributions and Single Touch Payroll Reporting

julies1 — Tue, 08 Oct 2019 02:55:01 GMT

Hello ATO,

Can you advise are Employer Additional Superannuation contributions reportable via Single Touch Payroll (not referring to pre tax super salary sacrifice or 9.5% SGC contributions but Employer Additional Super contributions an employer voluntarily makes for an employee.

If yes, what category for STP is this given please?

Thankyou

Compensation

Sanctuary — Sat, 05 Oct 2019 14:00:21 GMT

To comply with STP, I've had to leave my legacy book keeping software to a new subscription system that now costs me $600 per year so that I can comply with the new tax laws and continue to be unpaid tax collector for the ATO.
When the GST became law in 2000, there was a voucher of $500 for businesses to upgrade their software.
In 2019, everthing is $600 per year or more on a subscription model.
Is the ATO planning on refunding that for small businesses that they rely on to collect taxes on their behalf?

STP declined by ATO with no error message

Ouattwc2 — Sat, 05 Oct 2019 11:02:51 GMT

Using Reckon STP app for mobile (Android). Software ID registered OK, Payrun data double checked and OK, submitted ok on 27 Sept, but just noticed when I logged into app today that the payrun was declined vt the ATO. When I click on the error button I get no error message to say why it was declined, it just asks me to review and adjust without saying WHAT I need to adjust.

Have already been through Reckon help. Without some indication of the error cause, can't fix the problem.

We did have some year to date figures in there, and the total in the Pay Run history is the sum of the YTD and the (declined) pay run. When I checked the ATO business portal there seems to be no record of it though.

Confused! Also, as I live in a regional area I have very limited mobile coverage which makes it hard to troubleshoot.

Any ideas please?

Back pay

nandukuriakose — Thu, 03 Oct 2019 04:35:58 GMT

When we are recording back pay of pervious fortnight payment on the current fortnight STP and send to the ATO how the information is recorderd with ATO? Do i need to check the pervious fortnight tax table or current fortnight tax table for the amount of tax on the backpay amount? Will the dates be specifefd on the STP? How the backpay tax should be treated ?

STP - closely held concession

Car1 — Tue, 01 Oct 2019 08:10:30 GMT

I am a sole proprietor and just employ my husband. I just lodged my first STP on line for Sept quarter 2019 but I just found out that I can have concession as "closely held payee" which is exempt from reporting STP until 30 June 2020. Is that mean I am no longer required to lodge the coming 3 quarterly STP until 30 June 2020 although I have lodged my first STP on line. I am afraid that once I lodged my first STP, I must continue to do so. Please advise. Thanks.

Reporting options

MWilliams — Tue, 01 Oct 2019 03:39:56 GMT

Greetings,

After careful analysis of the STP lodging rules, I have a question.

Why aren't non-agricultural micro employers allowed to lodge their quarterly STP reports themselves?

If a micro employer who happens to be a farmer has 3 employees all year long, s/he is allowed to lodge the STP report themselves using their own software.

But if a micro employer who happens to be a cabinet maker has 3 employees all year long, s/he is REQUIRED to lodge the STP report using the resources of the Tax Agent.

Please explain the rationale behind this decision. People want to know why, if they have STP compliant software, they are required to pay a Tax Agent for another piece of software to make the lodgment. Why can't they just lodge it themselves?

As per QC 59383.

Thank you.

MWilliams

STP FOR NEW BUSINESS

athlonic — Mon, 30 Sep 2019 06:05:21 GMT

I just have a question about STP to new business who registered PAGY after oct 2019, may have 2 or 3 staffs. Does it have micro business STP reporting concession? if have how to apply for it?

Regards

single touch deferral form

account66 — Sat, 28 Sep 2019 03:27:45 GMT

Can any-one help. I am trying to find a deferral fom for single touch payroll and I can't seem to access the ato sights. It keeos coming up access denied

Error Message - Single Touch Payroll

EileenN — Fri, 27 Sep 2019 04:34:39 GMT

I have just submitted my first lodgement. I have 6 employees. 2 say "loge complete" and 4 say "Error" and all 4 have the same error which says:

Error:The element 'individualNonBusiness' in namespace 'http.//www.sbr.gov./ato/payevntemp' has invalid child element. 'TaxWithheldA' in namespace' http://www.sbr.gov.au/ato/payevntemp'. List of possible elements expected: 'GrossA' in namespace 'http://www.sbr.gov.au/ato/payevntemp'. Hint: while processing parent element {IndividualNonBusiness} child madatory element {GrossA} was expected but not found {code: CMN.ATO>GEN>XML04, location: 1.3=/tnsAYEVNTEMP/tns: Payee/tns: RemunerationIncomeTaxpayablesYouGoWithholding/tns:indivdualNonBusiness/tns.GrossA}

Can anyone help me.

Thank you Eillen

Error while submitting STP

Jibin — Thu, 26 Sep 2019 08:42:22 GMT

Hello

We are getting below error while trying to submit STP through a web application.

SBR.GEN.AUTH.010

Your transaction failed due to a problem with the online (cloud) software provider’s system.

The AUSkey used by the software provider for securing online (cloud) transmissions made by the business is not enabled for these services. To resolve, please contact your software provider.

Please advise on further steps.