All Activity statements posts

Re: Payment reference numbers

KylieS — Fri, 28 Feb 2020 00:09:08 GMT

Hi ,

Will check it out.

KylieS

Re: Buying stock from a non-GST registered business and selling as a GST registered business

JasonT — Thu, 27 Feb 2020 23:56:24 GMT

Hi ,

It's interesting that the business you purchase the used vehicles from is not registered for GST.

An entity is required to register for GST if:

they are carrying on a business or enterprise, and
the GST turnover is at or above the GST turnover of $75,000.00 or $150,000.00 for not-for-profit organisations

The description you've provided for the business you purchase the used cars from doesn't sound like it would meet a GST exemption.

As a GST registered entity you will be required to charge GST when you sell the vehicle, unless an exemption applies.

Representing the information on your BAS:

The purchase of the vehicle at G10
The sale of the vehicle at G1
The total amount of GST (including any adjustments) you need to pay us for the reporting period at 1A

Which BAS period you report the purchase and sale on will depend upon your accounting method for GST.

Let us know if you have any further questions,

JasonT

Re: Payment reference numbers

Laura2 — Thu, 27 Feb 2020 23:22:59 GMT

Hi Kylie

I had a phone call from the ATO yesterday and they asked me to send through the payment slips. They said they would send me an email to respond to but I have not received anything yet. Could you please check if this has been sent or let me know where to send these slips?

Thank you

Re: Payment reference numbers

KylieS — Thu, 27 Feb 2020 23:07:19 GMT

Hi ,

We are investigating the issue and will give you any information as soon as it has been provided to us.

Can you let us know if anyone else has the situation that payments error and don't go through. Nothing personal as we want to protect everyone's privacy as this is a public community.

and we will defiantly be in contact if we need further information to assist in the investigation.

KylieS

Re: Payment reference numbers

Cat_Hartigan — Thu, 27 Feb 2020 22:54:07 GMT

I haven't heard anything as yet. I received an email last Friday asking for my contact details so they could get in touch about it. I replied straight away but still haven't been contacted a week later.

Given that BAS and payments are now due, it's very surprising the ATO hasn't acted sooner on this. My concern is that this could cause payment plans to default if people don't realise their PRN has changed, and their payment isn't allocated to the right account.

Re: Payment reference numbers

MAldridge — Thu, 27 Feb 2020 22:38:26 GMT

Is there an update on this situation?

We have several instances where the payment reference number has changed for our client, as well as our own.

Cannot find any ATO communication/notification on this.

Re: RAM Setup

DebC — Thu, 27 Feb 2020 06:41:37 GMT

Thank you for your post!

You may be using these instructions on our website already but I find them the easiest to follow and goes through the process step by step from beginning to end Principal Authority – link your business.

Another possible solution is to refresh your system as a slow internet connection can cause it to take a long time to link.

Hope this helps!

Regards

DebC

Re: RAM Setup Error Code

NateH — Thu, 27 Feb 2020 06:35:19 GMT

Hi ,

Yes so long as the copies are certified, they meet the criteria listed on page 2 of the form you submitted.

At this stage we are not sure on the exact time frames for processing the forms, give it a little while and if you haven't heard anything contact the help desk.

Thanks, NateH

Re: Payment reference numbers

KylieS — Wed, 26 Feb 2020 06:40:47 GMT

We are still looking into this one for you, will let you know when we have some information.

KylieS

Buying stock from a non-GST registered business and selling as a GST registered business

Amy020 — Tue, 25 Feb 2020 06:27:53 GMT

I am a small business registered for GST. I purchase most of my stock (used vehicles) from a non-GST registered business. When I sell the vehicle the purchase price includes GST.

How would I represent this information in a BAS Statement?

Thank you.

Re: RAM Setup Error Code

Lucia — Tue, 25 Feb 2020 03:48:39 GMT

Hi ,

Thanks for you reply.

Yesterday I found this ATO use of Basic myGovID form on the your website(https://www.ato.gov.au/General/Online-services/Accessing-online-services-with-myGovID-and-RAM/Accessing-our-online-services-with-a-Basic-myGovID/ ) and mailed copy of my foreign passport and photo identification to ATO. Could these document increase my identity strength? And how long could I get comfirmation email from your team?

Thanks,

Lucia

Re: RAM Setup Error Code

NateH — Tue, 25 Feb 2020 02:51:17 GMT

Hi ,

As you mentioned this error code appears when you don't have sufficient level of identity strength.

You would need Australian Identity documents such as:

driver’s licence or learner’s permit
passport
birth certificate
Medicare card

If you don't have any of them, we have a solution coming in March where you will be able to use a Basic myGovID to access our online services.

Hope this helps. Thanks, NateH

RAM Setup

Shagrad — Mon, 24 Feb 2020 21:00:39 GMT

I am trying to link my business in the RAM setup and all it does is direct me to a blank screen with the address https://poro.ato.gov.au/poro/ with nowhere to link my business. There are three options in the top bar ... Business Portal,Tax Agent portal and BAS Service provider Portal but going into these just takes me to the old method of login.

Re: Payment reference numbers

KylieS — Mon, 24 Feb 2020 02:05:43 GMT

Hi ,

Thanks for getting in touch, we are looking into and will get back to you as soon as we can.

KylieS

Re: Unable to download mygovid

KylieS — Mon, 24 Feb 2020 01:52:28 GMT

This has worked for other users;

• Ensure your device ‘time and date settings’ are correct for your region or set to automatic
• Ensure your client’s device ‘language’ settings are set to English (Australia).

Once these settings are confirmed clear the cache and data as follows:
• Open phone Settings
• Select Apps
Select myGovID > Storage > Clear Cache and Data

Set up myGovID again using the same email, personal details and Identity documents. (try using an alternate internet connection that is strong).

This is a link to the myGovID information page that may help.

We also have a support line that you can contact.

KylieS

Re: Payment reference numbers

HM-Maria — Mon, 24 Feb 2020 01:37:09 GMT

Kylie, I had a client ring me at home at 8pm on Friday night concerned about the change in reference numbers.

I can see that their entity had the same reference number up to November 2019 and then it change for the December and January activity statements. I think that this needs to be noted urgently as I will need to advise my whole firm of the ATO's change in payment reference numbers.

Re: Activity statement not showing

RodrigoP — Mon, 24 Feb 2020 06:37:09 GMT

hI@ acoe999

Thanks for question. When you back date any role it will not automatically generate outstanding activity statements. You will have to contact us as JodiH have mentioned to get all out standing BAS generated. It should be visible on your portal soon after its generated.

Hope this will help you to get your outstanding BAS generated.

Thanks.

RodrigoP

RAM Setup Error Code

Lucia — Sun, 23 Feb 2020 23:58:43 GMT

Hi,

I have been trying to accept some authorisation request via the "authorisationmanager.gov.au" website as instruced in my RAM Austhorisation Code email from our managing director, but keep geting the following error code: The details you used to establish your digital identity do not match those provided in this authorisation request. Contact the person who authorised you. Error code: REB.BR.0047. But I am sure that my details are all correct. BTW, my identity strength is Basic. Is this is the reason why I got that error code? Also, I don't have any Australian Identity Document that meet requirements to set up my standard myGovID, any other documents that I can use? Such as my passport or my Photo ID?

Thanks for your help in advance.

Regards,

Lucia

Re: Unable to download mygovid

uabf9 — Sat, 22 Feb 2020 03:59:01 GMT

Hi ATO,

Please update this post with details so if can be meaningful for others.

I have the same issue, I use an iphone OS 10.3.4 and get the 'cannot download app mygovid isn't compatible with this device' - how do I install myGovID on this device. If certain apple devices that have over OS10 are excluded, please state this clearly on all your Help pages on this topic.

Regards

uabf9

Re: Activity statement not showing

acoe999 — Sat, 22 Feb 2020 02:44:15 GMT

It doesn't show the available business activity statement for the back date registration. Does it visible on next end of quarter? Or how will it be visible?

Re: Joint Operations & Significant Global Entity Status for Tax Purposes

TaxedoMask — Fri, 21 Feb 2020 03:36:00 GMT

It's a question of fact as to whether s960.555(2)(a) is satisified. Consult a tax professional on this one.

Re: MyGovID

JackieColes — Fri, 21 Feb 2020 03:20:01 GMT

Thanks. But I have confirmed with Samsung that the last available update for their S5 model is Android 6. To go any higher I'd have to use a 3rd party software house and there's no guarantees my phone wil operate successfully, plus it sounds pretty tricky to do the update.

Jackie

Re: Payment reference numbers

KylieS — Fri, 21 Feb 2020 00:46:03 GMT

Hi @Laur2 and ,

Thanks for your patience.

We have been advised that we need to get more specific information.

Keep an eye on the mailbox that you used when registering with Community.

KylieS

Joint Operations & Significant Global Entity Status for Tax Purposes

GregoryC — Fri, 21 Feb 2020 00:32:28 GMT

Hi,

When operating in a Joint Operation, does the Joint Operation become a Significant Global Entity if one of the members is an SGE?

Re: MyGovID

JasonT — Fri, 21 Feb 2020 00:00:12 GMT

Hi ,

Sorry to hear of the issues and lack of a solution provided.

I personally am an Android user and my Samsung was released in 2017.

You should be able to update to a newer Android version that will be compatible. This is free.

From my phone I go to Settings> Software update> Download and install. it's recommended that you are connected to Wi-Fi while updating your Android version as the updates can use a fair bit of data. The steps to update will differ slightly depending on your phone manufacturer.

I last updated to Android version 9 in January.

Updating your Android

Once you've updated your Android version you'll be able to register for myGovID.

Hope this helps,

JasonT

Re: Payment reference numbers

KylieS — Fri, 21 Feb 2020 00:38:15 GMT

Hi and ,

Thanks for coming back to us, its great. We will look further into this for you.

KylieS

Re: Payment reference numbers

Cat_Hartigan — Wed, 19 Feb 2020 00:45:55 GMT

The PRNs definitely have changed. I have my Q1 and Q2 payment slips side by side, with different PRNs on each.

Re: GST on purchase and sale of truck

JasonT — Wed, 19 Feb 2020 00:15:21 GMT

Hi ,

GST is charged on sales made by GST registered entities if the supply:

is made for payment or consideration
is made in the course or furtherance of the enterprise, and
the supply is connected with Australia

When to charge GST (and when not to)

Thanks for your question,

JasonT

MyGovID

JackieColes — Tue, 18 Feb 2020 01:19:10 GMT

I work for a small charity and we currently lodge our BAS return monthly using the ATO portal and AUSkey. I understand we need to migrate to the new system using MyGovID. I have tried to download this on my personal phone but the operating system appears out of date and I'm unable to download the app. Our charity does not provide business mobiles we can't afford that expense. I have a laptop at work. I have spoken to someone at the ATO about what we do but no solution was forthcoming I just kept being told I needed to register for MyGovID and that my phone needed to be compatible with Andriod 7 or above. My phone currently uses Android 6.0.1.

For April 2020 onwards how do you suggest I complete our company BAS return? Please provide a workable solution and do not merely tell me I need to install MyGovID on a mobile that has compatible operating system.

Re: Payment reference numbers

Laura2 — Mon, 17 Feb 2020 06:14:24 GMT

We are having the same issue. Several clients have contacted us today advising they cannot pay their BAS, when they try to make the payment they receive an error 'incorrect reference number'. A payment slip printed today has a different reference number than a payment slip printed last year for the same account. Causing a lot of frustration and confusion.

Re: GST on purchase and sale of truck

MCA_Accountants — Sat, 15 Feb 2020 08:06:19 GMT

Yes

GST on purchase and sale of truck

Trudy — Fri, 14 Feb 2020 13:25:58 GMT

We purchased an old truck from a non registered seller and was told by accountant we couldn’t claim GST on that purchase. Do we have to pay GST on sale of it? We are registered for GST

Re: Adding BAS Clients to new RAM

NicolaC — Thu, 13 Feb 2020 05:37:31 GMT

RAM has an ‘import AUSkey users’ function to help transfer permissions (as granted in Access Manager) and preferences of existing AUSkey users associated with your business.

NicolaC

Adding BAS Clients to new RAM

KSTURM — Thu, 13 Feb 2020 05:11:10 GMT

Hello,

I have myGovID logged into new RAM system but can only add my own business to my profile but I am a registered BAS Agent who has an AUSKEY with access to my clients lodgements. How do I add my clients to my profile.

thank you

Re: Activity statement not showing in Business Portal

ChrisR — Wed, 12 Feb 2020 04:35:06 GMT

Thanks for your reply.

To ensure that you can lodge your January BAS electronically, you will need to give us a call.

Thanks, ChrisR

Re: GST Registration

TaxedoMask — Mon, 10 Feb 2020 01:45:02 GMT

I would say it is from the month you meet the GST turnover threshold but do note the below:

GST turnover threshold

You reach the GST turnover threshold if either:

your 'current GST turnover' (your turnover for the current month and the previous 11 months) totals $75,000 or more ($150,000 or more for non-profit organisations)
your 'projected GST turnover' (your total turnover for the current month and the next 11 months) is likely to be $75,000 or more ($150,000 or more for non-profit organisations).

Even if your current GST turnover is at, or above, the GST turnover threshold you don't have to register for GST if your projected GST turnover will be below the threshold.

See here.

Re: Auskey being replaced by myGovID and RAM

KylieS — Mon, 10 Feb 2020 01:27:08 GMT

Hi @ChristineClose,

If you have tried to follow the process mentioned in this thread and still having the issue, I would sugges contacting support@mygovid.gov.au

Explain the issue and they should be able to assist.

KylieS

GST Registration

KeithM — Fri, 07 Feb 2020 22:08:54 GMT

I have a small retail/online business. Although i have have always had an ABN, i havent been registered for GST due to my turnover being below the $75k threshold. This year the business has picked up well and quickly and will exceed the threshold. Will i need to backdate my GST registration to the start of the fiscal year or can i just start from halfway through such as the 1st of january when it became evident we would exceed the threshold due to recieving some large orders?

Cheers

Re: Activity statement not showing in Business Portal

luvtolearn — Fri, 07 Feb 2020 20:29:39 GMT

appreciate your reply - so i can call the ATO or wait until the generating date and I will get the Jan & Feb BAS statements together?

Re: Notification from ATO re being in credit

TaxedoMask — Fri, 07 Feb 2020 05:35:22 GMT

PAYG is the integrated client account. Income tax account is for year end tax. As these are different accounts - they dont net off unless you request a transfer (you can also request a refund).

Not sure what notification you are looking for - typically you look at the Statement of Account and determine the position. Not sure why you tax account is in credit. Did you provide EFT details? Maybe there's an error there - probably need to check with your accoutant / the ATO.

Re: Activity statement not showing in Business Portal

JasonT — Fri, 07 Feb 2020 05:55:46 GMT

Hi @luvtolearn,

As @DuncanS advised please contact us.

A Service Delivery Officer will assist by generating the January BAS, it'll be available to lodge on the Business Portal within a business day.

Moving forward the monthly BAS will generate automatically on the activity statement generate dates and should be available online three to four days from being generated.

We're available on the phone 8:00am - 6:00pm Monday to Friday.

Thanks for your post!

JasonT

Re: Backdated

KylieS — Fri, 07 Feb 2020 02:34:26 GMT

Hi ,

I think that it warrants further investigation due to the face that the letter advised that it was at your request, I would suggest making contact with the GST area.

KylieS

Notification from ATO re being in credit

MJP — Thu, 06 Feb 2020 01:30:50 GMT

Does the ATO have a system regarding notifying me when I am in credit with my ATO income tax account? I have just realised from looking via MyGov, that I have been significantly in credit for the last 9 months,but ATO have continued sending me bills for PAYG instalments. Of course I kept paying these bills because I didn't realise I was so far in credit. Does my accountant receive this notification or me direct?

Re: Auskey being replaced by myGovID and RAM

ChristieClose — Tue, 04 Feb 2020 23:01:28 GMT

Has anyone managed to solve the UNK000001 error? This is driving me mental. I'm almost about to go buy a new phone, but then seeing posts about how this is caused by new phones. Not sure what to do. I've phoned the helpline and they are no help.

Backdated

KC2303 — Tue, 04 Feb 2020 10:47:13 GMT

I received a letter saying that the ATO has backdated my GST registration as asked by me. This was not the case and has sent me 3 Months of BAS to fill out dated March to May 2013. What is the time limit for asking for this information? This is the first time I have received anything about this. It is almost 7 years later and our partnership has since been dissolved. What are my rights? Thank you

Re: Activity statement not showing in Business Portal

DuncanS — Tue, 04 Feb 2020 08:59:30 GMT

Give the ATO a call.

Duncan

Activity statement not showing in Business Portal

luvtolearn — Mon, 03 Feb 2020 09:27:03 GMT

Hi, i recently began a new business (abn) last month. The creation date was the 15/1 or the ABN with GST on monthly frequency.

I have now logged in to submit my BAS electronically but it is not in the business portal.

from what I have read quote

You can find the date we generate activity statements  for each
quarter on our website. Statements are issued electronically and 
generally received within 3 to 4  days from the generation date.

the monthly schedule is the 13th of every month to generate. So I have missed Jan generaiton date? (because i reg'd on 15/1) Or will it be generated with Febs activity statement?

Re: RAM setup error code - REB.BR.0604

brophyd — Mon, 03 Feb 2020 00:04:02 GMT

I'm sorry, but that thread didn't really help.

Re: myGovID App - not supported by my version of Android

macfanboy — Sun, 02 Feb 2020 03:35:34 GMT

The only way that I can think of is by downloading and installing an android emulator (bluestacks) on your computer and then install the app from within.

myGovID App - not supported by my version of Android

Jprop — Sun, 02 Feb 2020 02:24:10 GMT

I understand that my access to be able to lodge Activity Statements via AUSkey will be removed from March 2020. I have attempted to download the ATO's myGovID App from the Android App store but my phone is relatively old and will not update beyond Android 6.0. The ATO site advised that the myGovID App will only work on Android 7.0 and above. What are my options if I can not download the myGovID App. I don't really want to have to buy a new phone because the existing one works fine and I am happy with it. And I do not want to have to go our and buy a new cheap phone just so I can log in to the myGovID App.

Re: RAM setup error code - REB.BR.0604

brophyd — Fri, 31 Jan 2020 07:46:26 GMT

I found that the name put in by the ABN principal was my full legal name, but my MyGovID app only showed my first and last name, which generated that code. The principal modified my name on RAM to be first and last names only and that fixed the problem... no issues since.

Re: RAM setup error code - REB.BR.0604

NateH — Fri, 31 Jan 2020 05:54:40 GMT

Hi ,

We have had a similar question come through about this which we have answered in this thread.

Let us know if you have any further troubles.

Thanks, NateH

Re: RAM set up failed

JasonT — Thu, 30 Jan 2020 23:08:41 GMT

Hi ,

The authorisation code used for setting up RAM will be different from the code used when setting up myGovID.

The RAM authorisation code is sent to the email address that's been provided during RAM set up.

You may need to check your email's junk/ spam folder or check with the principal authority or authorisation administrator to find which email address they have provided for you.

To have a new code issued follow the appropriate link based on your relationship to the business ie principal authority, authorised user or business software user or provider.

https://info.authorisationmanager.gov.au/get-started

Hope this helps!

JasonT

Re: RAM setup error code - REB.BR.0604

brophyd — Thu, 30 Jan 2020 04:35:54 GMT

I was previously using Google Chrome to register which wasn't working so I tried Firefox and also on my actual phone, also unsuccessfully. The error message has changed now though -

"Incorrect attempt. To avoid being locked from entering your authorisation code, check the name on your email matches the one used for your myGovID and that the code you are entering matches the code on your email (code is case sensitive). Where the information does not match, contact your authorising representative. Error code: REB.BR.0605"

I can't think of what else to try and fix this - it is proving very frustrating.

RAM setup error code - REB.BR.0604

brophyd — Thu, 30 Jan 2020 04:11:03 GMT

I have been trying to accept some authorisation requests via the 'authorisationmanager.gov.au' website as instructed in my RAM Authorisation Code email received from some of my clients, but keep getting the following error code message for each of the three businesses I'm trying to register with -

"Unable to complete your request. Check the name and code details from your email (code is case sensitive). If the details are correct and you are still getting this error, contact your authorising representative. Error code: REB.BR.0604"

I have successfully set up another client and have been following the same process with these three, but it's just not working. I still have two more clients to complete so I really need some help in getting these done.

Thank you in advance.

Re: Capital Purchase -Project cost

NicolaC — Wed, 29 Jan 2020 23:25:50 GMT

capital expenses include capital works expenses which are the various costs associated with constructing a building. So yep, they would be included under G10.

NicolaC

Re: Capital Purchase -Project cost

Jane2020 — Wed, 29 Jan 2020 07:54:19 GMT

Thank you.

The new buildings will be used for income-earning, not for sale.

Re: Lodgement issue: Activity Statement section does not show up in ATO under myGov

JasonT — Wed, 29 Jan 2020 06:16:32 GMT

Hi ,

It sounds like you might be logging in to your personal ATO online account versus logging in to the Business Portal for your business.

Visit the Business Portal to log in.

If you've set up your myGovID and established authorisations using Relationship Authorisation Manager (RAM) you should be able to login with your myGovID.

We've received feedback that there's been some confusion differentiating between myGov and MyGovID due to the similar names.

If that's the case please follow the links at the Business Portal.

Hope this helps!

JasonT

Re: Capital Purchase -Project cost

Biggiesmalls — Tue, 28 Jan 2020 08:14:01 GMT

I think this would depend on what you intend to do with the building.... are you selling it as a property developer or are you going to hold onto the building for income producing purposes?

Re: ANY DEFERRAL GRANTED FOR THE LODGEMENT OF (OCT-Dec 2019) FOR BUSH FIRE AFFECTED AREA

Biggiesmalls — Tue, 28 Jan 2020 07:22:49 GMT

Yes. If your post code is identified as an affected area you will receive an automatic deferral. You can check your my gov account to check the due date

https://www.ato.gov.au/Individuals/Dealing-with-disasters/In-detail/Specific-disasters/Bushfires-2019-20/

ANY DEFERRAL GRANTED FOR THE LODGEMENT OF (OCT-Dec 2019) FOR BUSH FIRE AFFECTED AREA

RATROUT — Tue, 28 Jan 2020 03:58:45 GMT

Re: Quarterly statements

Biggiesmalls — Mon, 27 Jan 2020 22:05:41 GMT

Sounds like you are registered for more than one tax (e..g GST, PAYG I) and you are reporting on monthly basis for some and quarterly for the others? If you lodge monthly you will receive the first two months of a quarter in monthly statements. The last month of the quarter will be on your quarterly statement with the other tax you're registered for

Re: GST and duty deducted by logistics services

DuncanS — Mon, 27 Jan 2020 01:27:03 GMT

I understand you hold the Import Declaration Document showing the GST paid.

My clients do claim back this GST.

The accounting/software process is somewhat difficult.

I do suggest you get assistance from a BAS Agent.

Duncan

Quarterly statements

attesam777 — Sun, 26 Jan 2020 10:07:18 GMT

Hi!
I am lodging monthly statement perfectly..but facing trouble in lodging quarterly statements..like October and November monthly and in December I have to file quarterly statement..so my question is how to choose figures..I am using Xero Accounting software.
Please help me out.

GST and duty deducted by logistics services

attesam777 — Sun, 26 Jan 2020 09:58:50 GMT

Hi!
I have Imported goods from China. And logistics company charges which has a breakup showing duty,gst,and other charges..can I claim that refund of GST paid in Activity statements?
Moreover,, please tell me way to lodge quarterly statements? I know to monthly one,,but facing difficult in quarterly lodgement..how to get accurate figures for quarterly statements.
Thanks so much.

RAM set up failed

vinkob — Sun, 26 Jan 2020 00:32:10 GMT

I keep getting this error code when setting up RAM:

Is the authorisation code the same code used when setting up myGovID? I have only received that authorisation code and it's not working when trying to set up RAM.

Re: Help

macfanboy — Tue, 28 Jan 2020 08:22:31 GMT

Do you have a myGov account?

If so log in and see what information it provides.

The ATO generally will refund any tax it owes to your nominated bank account once you have lodged a tax return.

If you haven't nominated a bank account then it used to send out cheques, not sure now.

Also, if you have lodged a tax return incorrectly and the ATO has done an ATO generated amendment there may be an additional refund.

Contact the ATO and enquire, make sure that you have identification.

Help

it3sha — Thu, 23 Jan 2020 16:48:22 GMT

I have a letter from Centrelink online saying I have tax sitting there to be collected but how

Capital Purchase -Project cost

Jane2020 — Wed, 22 Jan 2020 00:14:15 GMT

when a business purchases equipment or buildings, we need to report the purchases in capital purchase G10. however, when a business develop its own buidlings via a project, there are many types of expenditures apart from the builder's cost. For example, architect fees, consultant fees and project manger's direct cost...etc. should we report these cost in Capital purchase G10? many thanks!

Re: Lodgement issue: Activity Statement section does not show up in ATO under myGov

RobynH — Tue, 21 Jan 2020 09:09:35 GMT

under activity statement list, it still says 'there are no activity statements to display'

Robyn

Re: Estimate of PAYG instalments

macfanboy — Tue, 21 Jan 2020 08:34:15 GMT

Your PAYG installments are based upon your expected income using the previous years' taxable income

Your 2017/18 shows a tax payable of $41,347

Your 2018/19 shows a tax payable of $27,817 (with a $630 tax offset)

So if you had paid based on 2017/18 you would have paid $41,347 in PAYG and therefore had a refund of $13,530 ($41,347 - $27,817).

Your PAYG calculations for 2019/20 will be based on 2018/19 of $27,817, so if you earn less you will then get another refund.

You can vary your PAYG

Re: Estimate of PAYG instalments

Nicholas1 — Tue, 21 Jan 2020 08:19:12 GMT

Hi - yes i also received a refund for my tax return but i'm not worried about that as my accountant filed it.

This is based on my Activity Statement.

The difficulty is that in 17/18 My taxable income was around $138,000 so i have been paying PAYG too much PAYG income tax since that time.

18/19 was $105,000 but I had a very slow first half of 19/20 so the estimate was even lower than that.

Re: Estimate of PAYG instalments

macfanboy — Tue, 21 Jan 2020 08:14:24 GMT

So you received a refund for your 2019 tax return of $13,000?

What was your taxable income for 2019?

How much PAYG did you pay in 2019?

Estimate of PAYG instalments

Nicholas1 — Tue, 21 Jan 2020 07:57:10 GMT

I recently received a refund of $13,000 based on an updated estimate of my income for this financial year.

I am a little concerned that when it is reviewed at the end of the financial year that the ATO will say my calculations were wrong with respect to the amounts I over paid in previous PAYG Income Tax instalments and that i will receive a tax debt.

Is there any way of having the ATO review it without having to make a time consuming phone call to the ATO?

The difficulty is that re-estimating PAYG instalments can be complicated and I have found that the staff that take the calls are not able to assist.

Re: Auskey being replaced by myGovID and RAM

KylieS — Tue, 21 Jan 2020 05:37:14 GMT

Hi ,

You are definitely looking at the correct information regarding Accessing our online services using a Basic myGovID.

This process has been established to allow offshore employees access to our online government services with a ‘basic’ myGovID.

To obtain a ‘basic’ myGovID, you don’t have to have Australian documents; but you will need to send in certified identity documents to the ATO for processing.

Once we receive your documents and they have been processed the Principal Authority of the business will be able to authorise you as a ‘basic’ user in Relationship Authorisation Manager (RAM). This can be the Public Officer listed against the ABN on the Australian Business Register (ABR) if they are an Australian Citizen.

Although the functionality in RAM isn’t available until mid- March for your Principal Authority to authorise you, you can start to prepare now by getting your documents certified and sending them into us to be processed.

In the meantime, you can continue to use your AUSkey to fulfil your quarterly GST lodgement requirements.

With regards to experiencing error UNK000001, please try updating the following settings on your device before reinstalling the myGovID app. When you have installed the app and you have Basic myGovID access you will be able to revert back to your normal settings.

Android
•   Ensure the device ‘time/date settings’ are correct for your region
•   Ensure the device ‘Language & Input ’ are correct for your region
•   Open phone 'Settings'
•   Select 'Apps'
•   Select 'myGovID'
•   Select 'Storage'
•   Clear the 'Cache' and 'Data'
•   Set up myGovID again

iPhone
•   Launch the Settings app.
•   Tap General.
•   Tap Date & Time.
•   Tap Time Zone.
•   Ensure the device ‘time/date settings’ are correct for your region
•   Launch the Settings app.
•   Tap General.
•   Tap ‘Language & Region’.
•   Tap ‘iPhone Language’.
•   Ensure the device ‘iPhone language settings’ are correct for your region

•   Launch the Settings app.
•   Tap General.
•   Tap Storage.
•   Select myGovID.
•   Tap Delete app and Confirm.
•   Head to AppStore and redownload myGovID.
•   Set up myGovID again

If you continue to experience the error, please try the above steps again, however change the following settings:

Android
•   Set the device ‘time/date settings’ to ‘Australian Eastern Standard time (UTC/GMT+10)’
•   Set the device ‘Language & Input ’ to ‘English (Australian)’
iPhone
•   Set the device ‘time/date settings’ to ‘Melbourne’
•   Set the device ‘iPhone language settings’ to ‘English Australian’

Please get in contact with us at support@mygovid.gov.au to let us know if either of these options has worked, or if you continue to experience the error and we can look in to the matter more specifically with you.

KylieS

Re: What does Finalised status mean?

KylieS — Tue, 21 Jan 2020 03:56:20 GMT

Hi ,

You will be able to see a refund transaction when this completes processing, This effective date of this refund transaction is when it should be in your bank account.

You may be eligible for delayed interest if you're due a refund and it's not paid within 14 days from when the refund is processed on your account. You don't need to apply for the interest as we will calculate the delayed interest you're entitled to.

Have a look at the information regarding interest on delayed refunds and the current interest rate.

If you would like more information about our system updates and what activity statement financial processing means for your business please visit our website.

Thanks

KylieS

Re: Lodgement issue: Activity Statement section does not show up in ATO under myGov

KylieS — Tue, 21 Jan 2020 02:01:01 GMT

Hi ,

We have been upgrading some of our systems which may have interfered with your access. Can you advise if you are still experiencing the issue.

KylieS

Re: E-Lodge an activity statement from QuickBooks

KylieS — Tue, 21 Jan 2020 01:48:28 GMT

Hi ,

You could check your myGov account to see if they are still listed. If you still experience the issue I would suggest making contact so that your account can be acccessed and reviewed to resolve the issue.

KylieS

Re: Auskey being replaced by myGovID and RAM

KylieS — Tue, 21 Jan 2020 01:14:18 GMT

Hi ,

We haven't forgotten you, still checking into it for you.

KylieS

Re: PAYG ... BAS

KylieS — Mon, 20 Jan 2020 07:02:15 GMT

Hi @ccmorwell,

It could be either situation that has mentioned.

This information regarding the PAYG withholding gap may answer your questions.

KylieS

Re: E-Lodge an activity statement from QuickBooks

MPEDU — Sun, 19 Jan 2020 23:52:05 GMT

Hi ATO,

I have removed one of my accountant we use for Q1 but how could I verify that?

Re: E-Lodge an activity statement from QuickBooks

KylieS — Sun, 19 Jan 2020 23:33:29 GMT

Hi ,

We will look into this one for you. Just one more question - Could it be something that the agent has put into the system? Maybe their details rather than yours.

KylieS

Re: What does Finalised status mean?

NateH — Fri, 17 Jan 2020 02:23:32 GMT

Hi ,

We're going to check on this for you and get back to you shortly.

Thanks, NateH

Re: Activity statement finalised but not showing in summary.

NateH — Fri, 17 Jan 2020 02:19:05 GMT

Hi ,

We've sent an email to the address you registered under to get some more details.

Thanks, NateH

Re: Activity statement finalised but not showing in summary.

Crumech — Fri, 17 Jan 2020 02:04:10 GMT

Thanks

Re: Activity statement finalised but not showing in summary.

NateH — Fri, 17 Jan 2020 01:59:08 GMT

Thanks for letting us know , I'm going to look into this for you now and get back to you shortly.

Re: Activity statement finalised but not showing in summary.

Crumech — Thu, 16 Jan 2020 23:36:55 GMT

Yes, my friends has all been sorted but mine is still showing finalised in the lodged section but in the summary it’s still showing a credit and pending transactions.

Re: Activity statement finalised but not showing in summary.

NateH — Thu, 16 Jan 2020 23:30:49 GMT

Hi ,

Are they still on there?

Thanks, NateH

Re: Payment reference numbers

NateH — Thu, 16 Jan 2020 22:58:01 GMT

Hi ,

Thanks for your patience while we checked this for you.

There has been no change to payment reference numbers for making payments to BAS and IAS. Clients will have different payment reference numbers for different types of tax, for example income tax and activity statements. You can find out more information about paying the ATO on our website.

Thanks, NateH

Re: Unable to download mygovid

KylieS — Thu, 16 Jan 2020 20:05:20 GMT

Hi ,

Thanks for your patience.

We feel that this could be an issue with device settings and would like to look further into it.

We will send you an email to get some further information.

KylieS

Re: Lodgement issue: Activity Statement section does not show up in ATO under myGov

RobynH — Thu, 16 Jan 2020 10:41:05 GMT

I have no active tab to submit my activity statement, activity statement list is blank. I've set up the MygovID, when it was Auskey I accessed using Firefox - is it no longer compatable with the new MygovID?

Re: Auskey being replaced by myGovID and RAM

KylieS — Thu, 16 Jan 2020 05:27:38 GMT

Hi ,

We will look into this one for you.

KylieS

Re: E-Lodge an activity statement from QuickBooks

MPEDU — Thu, 16 Jan 2020 02:49:18 GMT

The FY19 tax return has been completed and PAYG I has not been changed.

Re: E-Lodge an activity statement from QuickBooks

Biggiesmalls — Wed, 15 Jan 2020 22:57:39 GMT

Has your income tax return been processed and changed your PAYG I amount? Do you have a mygov account? You could log in there and see if the PAYG amount has changed as resutl fo the tax return being lodged

Re: E-Lodge an activity statement from QuickBooks

MPEDU — Wed, 15 Jan 2020 22:32:54 GMT

Hi, I have e-lodged IAS through quickbooks with ATO for OCT19 and NOV19. The Q1 IAS and BAS was lodged through accounting agent

Re: E-Lodge an activity statement from QuickBooks

Biggiesmalls — Wed, 15 Jan 2020 22:26:05 GMT

Sounds like your personal details don't match with what you've got in your accounting software with the ATO. Have you used e lodge before with quick books?

Re: PAYG ... BAS

Biggiesmalls — Wed, 15 Jan 2020 22:24:15 GMT

Sounds like you're talking about PAYG Witholding (for employees). Are you referring to STP and reporting the data everytime you pay employees? If so you still need to pay the withheld amounts with your BAS https://www.ato.gov.au/Business/Single-Touch-Payroll/In-detail/Single-Touch-Payroll-employer-reporting-guidelines/?anchor=RemittingPAYGwithholding#RemittingPAYGwithholding

Do you also have PAYG Installments or GST on your BAS?

Re: PAYG Instalment Variation

Biggiesmalls — Wed, 15 Jan 2020 22:17:48 GMT

I think they say 12 business days. I wouldn't worry though if they need more info they will be in touch

PAYG Instalment Variation

Nicholas1 — Wed, 15 Jan 2020 09:42:01 GMT

I have been paying too much PAYG Income tax since 2017/18 which was a very good year for revenue. on 2 Jan i lodged my activity statement with a variation based on an estimate for 19/20 and it says "refund processing" but that was now 14 days ago tomorrow. Can i expect the refund to be in my account tomorrow?

E-Lodge an activity statement from QuickBooks

MPEDU — Wed, 15 Jan 2020 07:21:02 GMT

Hi ATO,

When I E-Lodge 2019/2020 second quarter activity statement from QuickBooks, I am getting error messge "We can't e-lodge this activity statement, as one or more obligations in your settings don't match what the ATO has on record for you. You may still 'Mark As Lodged' until you fix that". The only amount that I key in is "Income tax instalment amount" which I get it from Q1 BAS "$959.00 Based on the notional tax $3,654,46 from the 2018 assessment". The rest figure is handled by QuickBooks itself. How could I get this issue resolved?