I have changed phones and phone number. How do I change my myGovID from my old phone to my new one?

 Author: GabbyATO(Community Support)Community Support

6 Aug 2022

Hi @lorraine55555,

We have some instructions on the myGovID help page for how to set up your myGovID on a new device. You'll need to download the app and log in as an existing user (make sure you use the same email address used on your old device), reset the app, and verify your identity again.