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Most helpful response
27 July 2020 01:39 PM - edited 26 August 2020 01:15 PM
Replies 6
Hi @Cc-82,
Thank you for reaching out to us. If you have applied for release of your savings the website advises - We will issue a release authority to your super fund(s) requesting they send your FHSS release amounts to us. Before we send the balance of the released amount to you we will:
In most cases, it will take between 15 and 25 business days for your fund to release your money and for us to pay it to you.
A payment summary will be sent to you at the end of the financial year. It will show your assessable FHSS released amount, which is comprised of:
You need to include this amount in your tax return for the financial year you request the release. The tax payable on this assessable amount will receive a 30% tax offset.
If you have not received your savings you can contact your fund directly. They can advise the progress of your FHSS release request.
Hope this helps.
Regards,
Jodie2.
Most helpful response
27 July 2020 01:39 PM - edited 26 August 2020 01:15 PM
Replies 6
Hi @Cc-82,
Thank you for reaching out to us. If you have applied for release of your savings the website advises - We will issue a release authority to your super fund(s) requesting they send your FHSS release amounts to us. Before we send the balance of the released amount to you we will:
In most cases, it will take between 15 and 25 business days for your fund to release your money and for us to pay it to you.
A payment summary will be sent to you at the end of the financial year. It will show your assessable FHSS released amount, which is comprised of:
You need to include this amount in your tax return for the financial year you request the release. The tax payable on this assessable amount will receive a 30% tax offset.
If you have not received your savings you can contact your fund directly. They can advise the progress of your FHSS release request.
Hope this helps.
Regards,
Jodie2.
Hi @Cc-82
Thanks for the update.
It sounds like it has been a frustrating experience for you. Hopefully it won't be too much longer.
If you want us to take a closer look at what is happening for you, we suggest that you phone us.
All the best.
Hi how long did it take for your bank to receive the funds after the ATO had credited to your account mine was credited on the 29/09/20 and still not in bank account