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Re: myGov ID

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Devotee

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Replies 2

Hi , I am having some doubts myGovID,if nyone finds sometime please assist me.

 

  • A partner/accountant is working for different accounting practices e.g for three
  • He has standard user ID strength.

so will it be possible for him to the tax agent portals of all three clients at the same time.

 

Will accessing one portal while logged into one will disconnect the one already logged in to.

 

Thanks a lot

1 ACCEPTED SOLUTION

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Most helpful response

ATO Certified Response

Community Moderator

Replies 0

Hi @Joachim,

 

Thanks for your patience while we checked this for you.

 

If a user has multiple tax practices linked to their myGovID, then they can only access one practice at one time. However, they can easily swap between practices (without having to logout) by selecting the other Agent Numbers they have access to within the Online Services for Agents product.

 

Let us know if you have any further questions!

 

Thanks, NateH

2 REPLIES 2

Former Community Support

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Hi @Joachim 

 

We have escalated your question to our technical specialists and will get back to you soon. 

 

Thanks

@KelbeM 

 

Most helpful response

ATO Certified Response

Community Moderator

Replies 0

Hi @Joachim,

 

Thanks for your patience while we checked this for you.

 

If a user has multiple tax practices linked to their myGovID, then they can only access one practice at one time. However, they can easily swap between practices (without having to logout) by selecting the other Agent Numbers they have access to within the Online Services for Agents product.

 

Let us know if you have any further questions!

 

Thanks, NateH