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Income Tax Account Statement of Account

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Hello, I just received a large refund from ATO, which relates to my HELP debt, and the balance was cleared. Why did this happen?

I have not received any advice as to why this has occurred, only a statement from ATO. Any ideas?

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ATO Certified Response

Community Manager

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Hi @Lindsay1958,

 

It's hard to say why this happened without looking into your account. You may want to have a look on myGov at your loan account or give us a call so somebody can look into it. It may be that you paid it off during the last financial year and your employer kept withholding money from your pay which was then returned to you.

 

Thanks, NateH

1 REPLY 1
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Most helpful response

ATO Certified Response

Community Manager

Replies 0

Hi @Lindsay1958,

 

It's hard to say why this happened without looking into your account. You may want to have a look on myGov at your loan account or give us a call so somebody can look into it. It may be that you paid it off during the last financial year and your employer kept withholding money from your pay which was then returned to you.

 

Thanks, NateH