Announcements
Worried you’re missing part of your refund? Remember, the low and middle income tax offset isn’t a refund on its own – it’s used to offset (or reduce) the amount of tax you pay. The offset amount you may be entitled to is automatically applied and could range between $255-$1080, depending on things like your taxable income and how much tax you’ve paid.
Still not sure? Ask the Community

ATO Community

ATO RECORDS NOT MATCHING WITH MY STP RECORDS- urgent!

Newbie

Views 341

Replies 1

Dear Sirs,

I am having an issue where the EOFY amounts on my free mobile Reckon STP app are correct but the ATO website is displaying a different amount.  What might be causing this and how can it be fixed?  The App provider (Reckon) advices that the EOFY report i send will overwrite all balance prior to the point once it sends through and is accepted.  Is it right? Thanks for your help.  

Regards

1 ACCEPTED SOLUTION

Accepted Solutions

Most helpful response

ATO Community Support

Replies 0

Hi @esther9377 ,

 

So sorry for the delay in responding. Please refer to this answered post

 

Thank you,

JasonT 

 

 

1 REPLY 1

Most helpful response

ATO Community Support

Replies 0

Hi @esther9377 ,

 

So sorry for the delay in responding. Please refer to this answered post

 

Thank you,

JasonT