Worried you’re missing part of your refund? Remember, the low and middle income tax offset isn’t a refund on its own – it’s used to offset (or reduce) the amount of tax you pay. The offset amount you may be entitled to is automatically applied and could range between $255-$1080, depending on things like your taxable income and how much tax you’ve paid.
Still not sure? Ask the Community

ATO Community

Re: STP declined by ATO with no error message

Community Moderator

Replies 2

Hi @ Ouattwc2 ,


Thanks for your patience, the STP area would like to look into this error for you.


We have sent an email to the address that you used registered on community.






Replies 1


I haven't heard from anyone at ATO STP since you passed them my email on 27 November. As the end of the financial year is approaching, we need to sort this out.

Please ask STP to call me on 0264957435.


Community Moderator

Replies 0

HI @Ouattwc2, thanks for letting us know we have raised this with the area and asked them to contat you asap.