Worried you’re missing part of your refund? Remember, the low and middle income tax offset isn’t a refund on its own – it’s used to offset (or reduce) the amount of tax you pay. The offset amount you may be entitled to is automatically applied and could range between $255-$1080, depending on things like your taxable income and how much tax you’ve paid.
Thank you for your reply. If you have attempted to lodge your return have you checked to ensure the Medicare section has been completed. You have a couple of questions to answer there. You can also select Live Chat from myTax where a web chat consultant can assist you with completing and lodging your return. They can also 'screenshare' with you and may be able to determine what the actual issue is. You may want to attempt these possible fixes before contacting us for further assistance.