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Ato App lost saved deductions

Newbie

Views 87

Replies 1

Has anyone else lost the deductions saved in their ATO app? I have over 10 that have now dissapeared.

1 ACCEPTED SOLUTION

Accepted Solutions

Most helpful response

ATO Certified Response

ATO Community Support

Replies 0

Hello @Penny2020

 

This doesn't appear to be a known issue, so I recommend trying the following:

  • Restore lost records (if you created a backup).
  • Check for any known system issues currently affecting the ATO app – see System maintenance.
  • Ensure your device is connected to the internet.
  • Ensure you have the latest version of the app installed.
  • Try again later.

 

Please let us know how you go.

1 REPLY 1

Most helpful response

ATO Certified Response

ATO Community Support

Replies 0

Hello @Penny2020

 

This doesn't appear to be a known issue, so I recommend trying the following:

  • Restore lost records (if you created a backup).
  • Check for any known system issues currently affecting the ATO app – see System maintenance.
  • Ensure your device is connected to the internet.
  • Ensure you have the latest version of the app installed.
  • Try again later.

 

Please let us know how you go.