Hi, I recently had a notification regarding my tax return as mygov says my refund and notice of assessment has been issued, however I've had a look at the financial institution details and it just so happens that account details were saved as my tax agents from the previous year. I have since changed those details to my personal bank account.
My question is will it affect the delay in refund time since updating those details?
Hi @Blake8530,
What you need to do depends on if the payment has gone out or not. If you log into myGov and go to Tax, then Account, and then Tax Accounts. You'll then see your Income Tax account and a heading for Balance. If the return amount is listed at Balance, then the refund should be all good if the correct bank details were updated. The refund should issue as normal to the current bank account.
If your refund issued prior to you changing the bank details you'll need to get in contact with us. We have internal processes available to look into reversing the payment. If the refund has issued and you're unsure of whether it happened prior to you updating the banks details, you should get in contact with us.
The best number to call is listed on our contact us page under individual enquiries.
Hope this helps.
Hi @Blake8530,
What you need to do depends on if the payment has gone out or not. If you log into myGov and go to Tax, then Account, and then Tax Accounts. You'll then see your Income Tax account and a heading for Balance. If the return amount is listed at Balance, then the refund should be all good if the correct bank details were updated. The refund should issue as normal to the current bank account.
If your refund issued prior to you changing the bank details you'll need to get in contact with us. We have internal processes available to look into reversing the payment. If the refund has issued and you're unsure of whether it happened prior to you updating the banks details, you should get in contact with us.
The best number to call is listed on our contact us page under individual enquiries.
Hope this helps.
Hi, the bank details were changed after the issue date. But thank you anyway
1,236 views
2 replies