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2 Feb 2021

Basically the title says it all. Can a keypass ID card act as POI documents as "state or territory government issued photo card".

7,541 views
1 replies
7,541 views
1 replies

Most helpful response

Most helpful reply

BlakeATO(Community Support)Community Support
3 Feb 2021

Hi @SamuelWong,

The following are acceptable photo identification items. Remember they must have a signature, and if they have an address it must match your application:

    • Australian driver's licence

    • Australian learner's permit

    • State or territory government issued proof of age card

    • State or territory government issued photo card

    Keypass ID cards are proof of age cards issued by Australia Post, not state or territory governments, and therefore cannot be accepted.

    Where you would like to use a proof of age card, it must be issued by a state or territory government.

    You can view the list of accepted proof of identity documents on our website, and the Australian Government site has information on where to obtain a Proof of Age card from each state on their site.

    All replies

    Most helpful reply

    BlakeATO(Community Support)Community Support
    3 Feb 2021

    Hi @SamuelWong,

    The following are acceptable photo identification items. Remember they must have a signature, and if they have an address it must match your application:

      • Australian driver's licence

      • Australian learner's permit

      • State or territory government issued proof of age card

      • State or territory government issued photo card

      Keypass ID cards are proof of age cards issued by Australia Post, not state or territory governments, and therefore cannot be accepted.

      Where you would like to use a proof of age card, it must be issued by a state or territory government.

      You can view the list of accepted proof of identity documents on our website, and the Australian Government site has information on where to obtain a Proof of Age card from each state on their site.

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