Loading
This thread is archived and the information may not be up-to-date. You can't reply to this thread.
_MeganFNorth(Newbie)Newbie
1 Feb 2021

Hello ATO Community,

I apologise if this isn't the correct group to ask this question, but this seemed the most logical.

I want to update my Spouse Details on the "Client Details" page on the Business Portal. There is no option for me to update those details.

A point to note is that the spouse details is my ex-husband of 11 years and my new husband is connected to me in all of my other ATO details, so it seems quite strange.

I called the Tax Office to ask them and they couldn't assist me and suggested I join this group and ask here.

Any assistance would be greatly appreciated.

818 views
2 replies
818 views
2 replies

Most helpful response

Most helpful reply

BlakeATO(Community Support)Community Support
3 Feb 2021

Hi @MeganFNorth,

The spouse details displayed through the business portal cannot be updated. These are old, historic details pulled from a legacy system, much like trading names.

With the rollout of Online services for businesses, these details should no longer be displayed.

We understand that seeing out of date details like this can cause confusion, and even stress, but we hope knowing the cause and that the details should not be visible much longer helps.

You can read about Online services for businesses on our website.

All replies

Most helpful reply

BlakeATO(Community Support)Community Support
3 Feb 2021

Hi @MeganFNorth,

The spouse details displayed through the business portal cannot be updated. These are old, historic details pulled from a legacy system, much like trading names.

With the rollout of Online services for businesses, these details should no longer be displayed.

We understand that seeing out of date details like this can cause confusion, and even stress, but we hope knowing the cause and that the details should not be visible much longer helps.

You can read about Online services for businesses on our website.

  • Avatar of woman with short brown hair
Liked by _MeganFNorth

Featured articles

Setting up an ATO payment plan

5 Nov 2025 · 6 min read time

Tax tips for social media influencers and content creators

22 Apr 2024 · 3 min read time

Tax tips for managing your side hustle

22 Apr 2024 · 6 min read time

Top liked users

  1. Taxduck

    (Taxicorn)

    344 likes

  2. PayrollDeanne

    (Taxicorn)

    323 likes

  3. Bruce4Tax

    (Taxicorn)

    169 likes

  4. YellowPotato

    (Taxicorn)

    152 likes

  5. Peter_Clyne

    (Superuser)

    99 likes

Top contributors

  1. Taxduck

    (Taxicorn)

    1335contributions

  2. PayrollDeanne

    (Taxicorn)

    1277contributions

  3. YellowPotato

    (Taxicorn)

    596contributions

  4. Bruce4Tax

    (Taxicorn)

    457contributions

  5. YEP

    (Devotee)

    280contributions

Loading
Changing Personal Details on Business Portal | ATO Community