Hi there,
I am a temporary resident and I have departed Australia for more than 6 months. At the end of 2020, I was notified by my bank that my super has been transfered to ATO.
I contacted a tax agent to see my option to withdraw my super and they said that I will need to provide some certified documentation etc to access it.
Today, I tried accesssing https://onlineservices.ato.gov.au myself, went to the withdraw page and found the page to be very simple, it doesn't ask me to provide documentation.
It only says as below:
- Amount released to be paid by EFT (I still have australian bank acc)
- I am eligible to withdraw all account.
- Account type is USM with its estimated release (subject to tax)
- No button to upload documentation, only declaration to tick and submit
I just want to clarify, seeing that my submission page is very straightforward, does it means I am eligible to withdraw without documentation? So I just need to tick the declaration, click submit and that is all from my end, then wait 28 business days for payment?
Or after I submit, then I will need to provide documentation and/or be taken to another application dashboard such as DASP or etc?
I have browsed several pages at ATO web but I can't seem to find clarity on this matter. Hope you can provide me some guidance so I can decide to do the withdrawal application myself or engage a tax agent.
Thank you and have a great day ahead!
Warm Regards,
Stella
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