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_LucLan(Newbie)Newbie
14 June 2021

I want to link my ATO to my myGov account but I have sufficient information, it said A932.02 - Ineligible to link. What information do I need to provide? Can I verify by myself without calling the ATO?

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3 replies
741 views
3 replies

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_KaraBATO(Community Support)Community Support
14 June 2021

Hello @LucLan,

If you are seeing error code A932.02 and the ATO does not have enough information to verify your identity digitally. You will need to call with your identity documents so that you can be verified and linked over the phone.

For more information please see our troubleshooting guide on our website.

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Most helpful reply

_KaraBATO(Community Support)Community Support
14 June 2021

Hello @LucLan,

If you are seeing error code A932.02 and the ATO does not have enough information to verify your identity digitally. You will need to call with your identity documents so that you can be verified and linked over the phone.

For more information please see our troubleshooting guide on our website.

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