Hi all. My tax returns for both 19-20 (when I did not have income) and 20-21 (when I did have income) are not showing up, so I'm not able to fill them out. Under the Employment tab, I see my expected tax return for 20-21, and a "Tax Ready" note... but cannot actually see any way to fill out a tax return lodgement itself...
Hi LukeE,
When you go online just select TAX from the top section. Once you hover over this it will come up with options, select Lodgements, then select Income tax. You can select your returns from here.
If your income statement is not tax ready for 2021FY, you can hold off till its showing as Tax Ready. It just means your employer has not finalised their information with us. Most employers will lodge this with us by the 14th July, so it should be completed soon.
If you have any further questions please let us know.
All the best.
All replies
Hi LukeE,
When you go online just select TAX from the top section. Once you hover over this it will come up with options, select Lodgements, then select Income tax. You can select your returns from here.
If your income statement is not tax ready for 2021FY, you can hold off till its showing as Tax Ready. It just means your employer has not finalised their information with us. Most employers will lodge this with us by the 14th July, so it should be completed soon.
If you have any further questions please let us know.
All the best.
Thanks for that.
But as far as I can see, my issue is that my income statement is Tax Ready, but I still get the "no tax returns are due at this time" when I go to lodge...
Hi @LukeE,
That's good that your income statement is showing as tax ready. Did you follow the prompts I advised you of earlier? If you have done so and cannot access your returns, you may need to contact us directly.
We have answered a similar post on our forum, you can view our response here. If you need to call please use the Individuals contact no' when phoning us.
Please use the link for further assistance.
All the best.
Looks like a similar issue. I may have to ring up.
Thank you so much for your help!
Featured articles
6 Feb 2026 · 4 min read time
24 Aug 2025 · 3 min read time
15 Apr 2026 · 3 min read time