I requested a certificate of residency on August 25, when it will arrive?

 Author: EthanATO(Community Support)Community Support

6 Oct 2021

Hi @jorgesantizzo, Sorry to hear about the delay with your certificate. We aim to process certificates of residency within 28 days of receiving the information. I understand you're past this timeframe now, however I can't provide an indication of how long that should take. Hopefully you'll receive that soon. We'll contact you if we run into any issues while processing it.