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Crucible76(Initiate)Initiate
12 Mar 2022

My employer claims that it's sometimes difficult to determine how much superannuation should be paid for a particular pay period. There are amounts listed on payslips, but apparently they're subject to adjustment. At the time of depositing the superannuation contribution they add the shortfall. However, I don't ever get any documentation to show how much is added, or to which payslips the amounts apply.

I therefore have no way to reconcile amounts paid into my super account against my pay slips.

I'm told "Don't worry, it's always in your favour".


This seems wrong to me.

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BlakeATO(Community Support)Community Support
14 Mar 2022

Hi @CharterDriver


Fair Work says payslips need to include superannuation to be paid. It isn't enough to give an estimate or inaccurate details - it needs to be correct.


We try to make it easy to get it right. Super guarantee is 10% of your ordinary time earnings. Some Fair Work Awards or Agreements make this higher, though, so check which applies to you. We have a list of payments that are ordinary time earnings to help employers get it right, too.


Your employer must pay your super guarantee to your nominated fund at least on a quarterly basis. Payments for the quarter before must be paid within 28 days after the quarter ends. This is to do with when you received your payslips/payments for work, not when the work was done. That will make it easier for you to compare your payslips versus the amounts paid by the end of that period.


To access your most up to date super account balances, you can use your super fund's online services. That way you have a written statement to compare against and mark off.


If in looking at these, you find your employer isn't paying enough, you should speak to them first. If they don't budge, take a look at our process for unpaid super.


You can work out how much super to pay, and our list of ordinary time earnings on our website.

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Most helpful reply

BlakeATO(Community Support)Community Support
14 Mar 2022

Hi @CharterDriver


Fair Work says payslips need to include superannuation to be paid. It isn't enough to give an estimate or inaccurate details - it needs to be correct.


We try to make it easy to get it right. Super guarantee is 10% of your ordinary time earnings. Some Fair Work Awards or Agreements make this higher, though, so check which applies to you. We have a list of payments that are ordinary time earnings to help employers get it right, too.


Your employer must pay your super guarantee to your nominated fund at least on a quarterly basis. Payments for the quarter before must be paid within 28 days after the quarter ends. This is to do with when you received your payslips/payments for work, not when the work was done. That will make it easier for you to compare your payslips versus the amounts paid by the end of that period.


To access your most up to date super account balances, you can use your super fund's online services. That way you have a written statement to compare against and mark off.


If in looking at these, you find your employer isn't paying enough, you should speak to them first. If they don't budge, take a look at our process for unpaid super.


You can work out how much super to pay, and our list of ordinary time earnings on our website.

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