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ayshalena(Newbie)Newbie
25 June 2022

Hi, trying to update bank account details on ATO account but when I click on Financial Institutions, it just shows my old closed bank accounts. Nowhere to add or update. Help please

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714 views
1 replies

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Most helpful reply

TeddyATO(Community Support)Community Support
27 June 2022

Hello @Ayshalena,


The button to add update or delete is located on the right side of the current listed bank details in the financial institution details. If you are using a mobile device to view this page it may not be loading properly and we would suggest attempting to do the update on a computer. If the accounts don't have the appropriate buttons to alter them then you will have to use an alternate method to update your financial details.

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Most helpful reply

TeddyATO(Community Support)Community Support
27 June 2022

Hello @Ayshalena,


The button to add update or delete is located on the right side of the current listed bank details in the financial institution details. If you are using a mobile device to view this page it may not be loading properly and we would suggest attempting to do the update on a computer. If the accounts don't have the appropriate buttons to alter them then you will have to use an alternate method to update your financial details.

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Can't update bank details on MyGov/ATO | ATO Community