Hi, trying to update bank account details on ATO account but when I click on Financial Institutions, it just shows my old closed bank accounts. Nowhere to add or update. Help please
Hello @Ayshalena,
The button to add update or delete is located on the right side of the current listed bank details in the financial institution details. If you are using a mobile device to view this page it may not be loading properly and we would suggest attempting to do the update on a computer. If the accounts don't have the appropriate buttons to alter them then you will have to use an alternate method to update your financial details.
All replies
Hello @Ayshalena,
The button to add update or delete is located on the right side of the current listed bank details in the financial institution details. If you are using a mobile device to view this page it may not be loading properly and we would suggest attempting to do the update on a computer. If the accounts don't have the appropriate buttons to alter them then you will have to use an alternate method to update your financial details.
Featured articles
6 Feb 2026 · 4 min read time
24 Aug 2025 · 3 min read time
15 Apr 2026 · 3 min read time