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wtceq(Newbie)Newbie
1 July 2022

I have just updated my phone and now cannot get access to my online services. After resetting the MyGov app, I cannot get back to a strong ID so I cannot do BAS etc until the photo verification is fixed. How long is this going to take to fix or is there another way I can get access to my online services?

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2 replies
337 views
2 replies

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Most helpful reply

wtceq(Newbie)Newbie
2 July 2022

Never mind. I persisted and finally the photo verification worked. I now have access again.

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