RE: How do I update my details? I did in My Gov to link it but still doesn't work.

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(Community Support)Community Support

26 Jan 2023

If you are trying to link the ATO and it advises your details do not match, it means the details drawn to myGov account do not match what the ATO have for you. This could be a name, address or date of birth. Depending on the services you have already linked; the information populates from that service.

When updating details in 'myGov' it is not updating directly with the ATO only within the myGov account.

There are few ways to update your information with us. When your details are updated, you can then link the ATO to your myGov account.

RE: How do I update my details? I did in My Gov to link it but still doesn't work.

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