As per previous years (Dec '20 and Dec '21) we paid a Xmas bonus to our monthly-paid employees this year (Dec '22). We had no problems reporting it to the ATO using STP1 reporting via MYOB software previously as an additional pay run during the month of December. However, this year MYOB has migrated to STP2 reporting, and when reporting an "update event" no numerical values are being sent to the ATO. Have spent hours talking to MYOB support technicians with no satisfactory resolution. Have deleted both pay runs (i.e. the monthly pay cycle and the bonus), re-done them different ways and submitted to the ATO 12 times. In the "employees" section of ATO's Online Services portal, I can see 12 submissions, but no numerical values. How can I report the gross amount of bonuses paid, and tax withheld, if the IT systems are not talking to each other?
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8 replies
Hiya @LisaLay
I'm so sorry you've experienced these issues in trying to meet your reporting obligations!
I know absolutely nothing whatsoever about MYOB payrolls but I can assist with STP matters. 😉
Firstly, when you pay your annual bonuses via an out-of-cycle payment, do you normally report the STP pay event (submit) at the same time as the out-of-cycle payment? In December? Did you do that in December 2022 for your bonus run?
I assume you are referring to the overview of your pay events in the ATO Online Services for Business? That's where you can't see any numerical values?
You say you are trying to report the payment as an update? Updates have no parent totals (unlike submits that have Gross and PAYGW amounts). That's the standard ATO requirement for updates and is exactly right.
Were you trying to send submits? You would have sent the Dec regular monthly pay already as a submit? The issue is generating the submit for the bonus run last December?
Are you able to confirm my questions before we dig deeper?
Thanks - Deanne
All replies
Hiya @LisaLay
I'm so sorry you've experienced these issues in trying to meet your reporting obligations!
I know absolutely nothing whatsoever about MYOB payrolls but I can assist with STP matters. 😉
Firstly, when you pay your annual bonuses via an out-of-cycle payment, do you normally report the STP pay event (submit) at the same time as the out-of-cycle payment? In December? Did you do that in December 2022 for your bonus run?
I assume you are referring to the overview of your pay events in the ATO Online Services for Business? That's where you can't see any numerical values?
You say you are trying to report the payment as an update? Updates have no parent totals (unlike submits that have Gross and PAYGW amounts). That's the standard ATO requirement for updates and is exactly right.
Were you trying to send submits? You would have sent the Dec regular monthly pay already as a submit? The issue is generating the submit for the bonus run last December?
Are you able to confirm my questions before we dig deeper?
Thanks - Deanne
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