I have not received an email with an authorisation code for a new ABN - how do I get this resolved?

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 · Accepted Answer

AnitaATO · Answer

Hey , We're sorry you're having trouble linking your business in RAM. Being a trust there is normally a corporate trustee listed on the ABR and not an individual primary person. This stops you being able to link the ABN yourself because it doesn't identify you to be the primary person. Being able to link yourself can also depend on your identity strength within MyGovID. Without a strong identity strength, you also won't be able to link yourself. There are other ways you can successfully link the ABN in RAM (https://info.authorisationmanager.gov.au/principal-authority#Other_ways_you). You can read more on how to do this on our website.

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