on 27/03/23 I made my debt payment via bpay - there was 2PRN, under 1st PRN I supposed to pay $3563.90 and under 2nd PRN balance was $0, I made the payment with the 2nd PRN!
do I have to ask for refund or payment will be accepted by either PRN?
payment date: 27/03/2023
bpay biller code: 75556
PRN: [removed by moderator]
Receipt number: [removed by moderator]
amount paid: $3563.90
Hi @Sharminmoni2003,
No problem! That can definitely be sorted out for you.
You can request a payment transfer so the payment can be transferred to the correct account.
Have a look at managing payments on our website which will tell you how to put in a request.
Hi @Sharminmoni2003,
No problem! That can definitely be sorted out for you.
You can request a payment transfer so the payment can be transferred to the correct account.
Have a look at managing payments on our website which will tell you how to put in a request.
Hello! I also did something similar to this and paid to ATO Income tax reference number instead of the part payment option - made the incorrect BPAY payment (reference number). I submitted a transfer request on 15/12/23 and have heard no correspondence. Hope someone can help. Thanks!
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