We applied only 2 days ago for the capital gains clearance certificate as our solicitors failed to make us aware that we needed this, settlement is tomorrow, my partners certificate came through automatically, mine did not. We’ve spent hours on hours on the phone to the ato, being told it’s priority and they’re not sure what the delay is, but now we must wait for a physical person to manually tick the box to generate the certificate. Why is this not more widely known, we agreed to a quick sale as we had no idea about this, how is it a necessity to get this form when the ato hold all our information and knows we are Australian and have never even left Australia. Our sale is dollar for dollar for the purchase, meaning we physically do not have the money to pay something we shouldn’t need to pay.
is there anyway to check the progress, is there a direct department that looks after this?
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