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24 May 2023

I have been attempting to contact ATO for several days, only to receive a consistent message about your volume of calls.

This is the 2nd time I've lost the link between my ATO and MyGov though have tried to link several times.

I keep getting an error code.

Not sure what to do really apart from waiting for a demand letter. This is ridiculous and highly unprofessional.

Maybe you have an idea of what to do, but I can't spend hours waiting to take a call.

441 views
3 replies
441 views
3 replies

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Most helpful reply

AriATO(Community Support)Community Support
26 May 2023

Hi @SteveWalton


We apologise you haven't been able to get through. What is the error you're getting? Hopefully you've been able to sort this out by now.

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Most helpful reply

AriATO(Community Support)Community Support
26 May 2023

Hi @SteveWalton


We apologise you haven't been able to get through. What is the error you're getting? Hopefully you've been able to sort this out by now.

29 May 2023

An error has occurred

We are currently experiencing technical difficulties. We apologise for any inconvenience.


Return to myGov and try again. If the problem continues, contact usLink opens in new window.


Error code: server_error

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You wont get my BAS if you cant answer your phones | ATO Community