why do i have this debt that i am unaware off

Question

 · Accepted Answer

AdamH · Answer

There were a lot of 'online courses' going around a few years ago where they would give you a laptop or something when you signed up, saying it was all free. They would then advise the ATO you had a HECS debt. Unfortunately, you will need to call the ATO to get details of the debt to dispute it, their phone lines open at 8am so would recommend calling super early and might have more luck getting through. The ATO cannot remove the debt, but they can give you the details so you can dispute it with the higher education provider (HEP). The HEP can then inform the ATO to remove the debt. The other way to have the debt removed is by going through the ombudsman, however they will likely ask you to take the above steps first.

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