Hey there ato community I logged into my ato online account today to check the status of my tax return and it now says that my tax return has been cancelled I don't understand this as my tax return was processed on July 7th and had an effective date of July 14th and was under balancing account status and now its been cancelled and is under the status of processing??? Anyone know what's happened and if I'll be getting a tax refund at all !?
Hello everyone!
@Gizzy222 @Spezza @Locke90 @TaxNoob2023 @Returnmytax @Ajk72 @SARMA @Jessegirl123 @romanzxzz @pineapplemoney
There’s a lot of activity here which is great, but I’m just jumping in to clarify what’s going on:
Keep chatting amongst yourselves - we'll pop back in if you need anything else answered!
I'm same mate sux few others are too.basically waiting on review hopefully next few days I did have some Centrelink money but manually added it maybe wasn't correct or ready ?
Not sure if your similar?
Hey Mate.
I have the same issue. Logged in now to check and the ATO have cancelled the return after it was in balancing from the 7th. Maybe it might resort back in the next few days. Was counting on the refund by this Friday.
Same here it's a little stressful and worrying iam sorry you're experiencing this also i was also counting on the refund for this friday too
My last years one was finalised on the 11th July and paid on the 14th so best to check by tomorrow I'd say. I'll check back tomorrow and see how you got on.
That would be great let me know what it says on your return and check in with me also tomorrow to see if my tax return has changed also looking forward to hearing from you and any updates you'll have
Following as I’m exactly on the same boat.
Please do update us all here when you get any updates or see any changes on your tax return so that we can all figure out whats going on and why
Check this info out I found had all the answers. https://community.ato.gov.au/s/article/a079s000000b8lcAAA/tax-time-2023-your-questions-answered
Hi again @Locke90
You've got a fair few threads going on this one! I can see there's a few community members in the same boat, but let me try explain.
If your return's status is showing as 'cancelled' - it's not a bad thing! The standard timeframe for a refund to process is 2-4 weeks (if you've lodged digitally).
A ‘cancelled’ status on your return means we’re reviewing it, and at times we need to manually add information in that's missing. This is why we try encourage people to wait until late July, when all that info is generally pre filled.
You'll get a refund if you’re entitled to one. I really encourage everyone on the thread to hop onto the ATO app! That way you can keep watch of your return as it's statuses change while you're on the go. If you're unsure what they mean, jump back here and let us know!
Mine is the same. Processed 7th effective date 14th and mine's been cancelled too
Hi I'm in same Boat.
1.Processing
2.Balancing Acc 3.Cancelled
4.Processing
Been zerod off
Effective date still 14th
Lodged 7th...
Please Mr tax Man or Woman can you do your Magical Tax thing so I can do my cost of living thing....
@Locke90 any change on yours?
Well it's the 13th
Effective date still 14th
Still at $0
Looks like the average Joe gets slapped around again.
any update on yours? mine is now cancelled on the ato app too and my gov says "still processing" so frustrating esp when we are all needing help at the moment
Did you get your return ?
Same, mine has gone from balancing to processing then cancelled, effective date the 14th July, this morning went on the ATO app not My gov and it has changed the effective date to 2nd August with extra processing time. This has never happened before. Has anyone else had any updates ? Could it be that it wasn’t tax ready ?
Still the same
Effective date 14th
$0 bal
10am Perth time
Mine's still the same too. Effective date 14th. Nothing has changed
Just checked again
Now moved effective date to 2nd Aug from 14th July
Still $0 and Extra processing time . Checked through
A.T.O app
Mine is the same 😭
Update.
My acc now sat
Estimated $0
Now 20th July
Processing
Balancing acc
Was earlier 2 Aug now changed..
All Happened today
Where's my money gone!
What the hell!
Hello everyone!
@Gizzy222 @Spezza @Locke90 @TaxNoob2023 @Returnmytax @Ajk72 @SARMA @Jessegirl123 @romanzxzz @pineapplemoney
There’s a lot of activity here which is great, but I’m just jumping in to clarify what’s going on:
Keep chatting amongst yourselves - we'll pop back in if you need anything else answered!
Hi everyone, I thought I'd update here. My tax account moved back to Balancing with a reduction on my expected refund. It looks like the paid parental leave that my wife transferred to me last year was not pre-populated in my lodgment and because I don't always have this on a year to year basis, I didn't realise I have left it blank. Looks like the system found the match with Centrelink and corrected my return. My new effective date is now 19th of July.
Here to say just because it says "Cancelled" doesn't mean it actually is. They are indeed performing checks against other government bodies - making sure we don't pay a debt later on. Keep an eye on your returns, might change in the next day or so.
Mine just updated too. Less than what it originally was and new effective date 20 July. So hang in there and just keep checking
Yes mine is now balancing with a huge deduction in the return amount. New effective date is the 20th July. Can’t seem to see what was incorrect but will wait for the assessment notice. Hopefully everyone has a new update by now on their app.
This is blizzare
I log into my Gov and then to ATO and it says 21 Nov in There....
Which one is telling me the truth
The
A.T.O app
My Gov app
Or when I use chrome!
All different dates....
What the hell is going on
My original lodgement that I processed on the 7th July has gone from balancing account - Effective on the 14 July to
Processed 10th July - Cancellation of Tax return - Effective on the 14 July.... to
Processed 13th July - back to balancing account - Effective on 20th July....
with $900 less then what my original lodgement was.
Its obviously happening to a lot of people... something doesn't seem right at all.
@Returnmytax @Jessegirl123 checking in - your returns are now Balancing again right? Do you see an EFT refund on the transaction list yet or still in CR? Not seeing EFT Refund transaction and effective date is this Wed (19th), anxious about this..
Still balancing and in CR. No EFT date to report
Mine is still balancing, still CR and still effective date 20th
Mine has changed now to processed 17th. Eft transfer and effective 20th July. I hope this helps.
Mine processed 7th and effective date 14th also. Received text on 12th saying funds will be lodged in the next 3 business days. ATO app changed on the 14th to funds have been transferred to my nominated account. Received my NOA there and as an email in MyGov and account says issued. Then 17th mine changed to Cancellation of refund. Checked with the bank and no money there being processed. It is still saying CR of the amount at this stage but no change from cancellation still.
Keep an eye out for an email from us. You'll receive it shortly.
@AriATO I replied to the email.
Hiya @Chooka,
We've received your email. Thanks for sending through that extra info.
@RileyATO thank you I didn’t get a reply email from @AriATO but appreciate you checking for me
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