I can't apply for a TFN. There's an error.

Question

 · Accepted Answer

JoanATO · Answer

Sorry to hear about the issues you are having with your online TFN application. To apply online via the IAR (Individual Auto Registration) you must have a valid passport or relevant travel documents and have arrived in Australia. The error message that you have encountered indicates that you may not currently be in Australia. Just confirming are you in Australia? If you have arrived here, you may need to contact the issuer of your passport so that they can check your current passport details. You can also refer to the Individual Auto Registration help (https://www.ato.gov.au/Forms/Individual-Auto-Registration-help/?page=1#Traveldocumentationdetails) page to ensure you are completing the fields on the online IAR system.

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