I accidentally submitted a STP report in Payroller for a month I have already lodged an STP report. It says it’s pending. What should I do? Will it just be cancelled as there is already a report submitted?
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Hey @Fernor12,
Since you posted your question has it bounced back to you, or have you received an error regarding the lodgement? '
If it's now showing that we've received it, you may need to submit an update event. You'll need to $0 the YTD on the incorrect one and resubmit it.
Or you can do it in the next pay cycle and fix the year to date (YTD) data in the next regular pay event where the affected employees have continuity of employment.
If you're unsure how to do an update event, then you can contact your software provider and they'll be able to help you.
You can read more about correcting information reported through STP on our website.
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Hey @Fernor12,
Since you posted your question has it bounced back to you, or have you received an error regarding the lodgement? '
If it's now showing that we've received it, you may need to submit an update event. You'll need to $0 the YTD on the incorrect one and resubmit it.
Or you can do it in the next pay cycle and fix the year to date (YTD) data in the next regular pay event where the affected employees have continuity of employment.
If you're unsure how to do an update event, then you can contact your software provider and they'll be able to help you.
You can read more about correcting information reported through STP on our website.
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