I hadnt utilised my mygovID account for some time - I tried to utilise it tonight to log into ATO, but the mygovid account was not valid. I had to reconfirm the details, which I did - but now cant access Relationship Authorisation Manager. The RAM page just says "insufficient access" and no options. Has there been some major update lately that has caused this? and How do I fix?
Hello @Julesyrav,
Usually when you get the insufficient access error code come up its due to you not having a high enough identity strength for your MYGOVID. You should check to see if your MYGOVID has a security strength of standard or higher, if not you may need to re-verify your documents to upgrade the strength.
Hello @Julesyrav,
Usually when you get the insufficient access error code come up its due to you not having a high enough identity strength for your MYGOVID. You should check to see if your MYGOVID has a security strength of standard or higher, if not you may need to re-verify your documents to upgrade the strength.
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