How can I access my ATO account from overseas without phone verification?

(Newbie)Newbie

12 Apr 2026

Hi ATO Community,

I am currently overseas and unable to access my ATO account because I cannot complete the phone verification step. I no longer have access to my Australian phone number.

Due to time zone differences, work commitments, and the high cost of international calls, I am hoping to resolve this issue without calling ATO.

Is there any way to:

Remove or bypass phone verification?
Verify my identity using email or security questions instead?
Access my account without linking to myGovID, as I am not an Australian citizen and cannot complete that verification?

Any advice would be greatly appreciated. Thank you!

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